This role combines instructional design, visual design, multimedia development, and learning technology expertise to create interactive eLearning courses, videos, performance support resources, and learning assets that enhance learner engagement, knowledge retention, and skill development. Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut.