Account & Business Management : Manages a book of business of medium complexity with integrated specialization under guidance of Client Team or Sales Collaboration; advanced proficiency in managing the annual lifecycle (new business, customer service, renewal strategy, delegating to junior team members); demonstrates core strengths in accommodation, assertiveness, critical thinking, empathy, flexibility, idea orientation, sociability, and team leadership alongside Producer and/or Client Executive. • Technical Skills & Professional Development : Advanced project management and prioritization/organizational skills with delegation capabilities; strong carrier relationships with field reps, marketing, and underwriting; extensive product/line knowledge and marketing technique expertise; expert application of Microsoft Office products (expert in Outlook, Word, PowerPoint; advanced Excel proficiency); stays current with trends and regulations; exemplifies MMA Core Values of Collaboration, Passion, Innovation, and Accountability.