Insurance Agent with Support ChicagolandInsurance Agent with SupportChicago, IllinoisWe began in Wisconsin in 1857, and today we’re one of America’s top companies - as was recognized by FORTUNE ® as one of the “World’s Most Admired” life insurance companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security. Prior Experience: Graduated from Illinois State University with a B.S. in Marketing and has held roles at every level of Northwestern Mutual’s leadership track, including Assistant Regional Director at the company’s Milwaukee headquarters.
Commercial Insurance Analyst - Remote CSAA Insurance GroupCommercial Insurance Analyst - RemoteILRemote$110,700–$123,000 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers {+ 20 more}. Pursuit or completion of industry-relevant continuing education, including graduate degrees, MBS, risk and insurance designations from The Institutes (AINS, AIC, ARM, CPCU, etc.), or actuarial exams and designations (ACAS, FCAS, CERA).
Personal Lines Insurance Agent First Consolidated Insurance CenterPersonal Lines Insurance AgentBeecher, Illinois$32,000–$39,000 / yearThe Personal Lines Insurance Agent at First Consolidated Insurance Center is responsible for maintaining and maximizing profitable relationships with personal line clients and for growing the book of business through new client sales. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base.
Innovation Lead III, Financial Services and Insurance, Google Cloud Google LLCInnovation Lead III, Financial Services and Insurance, Google CloudChicago, ILYou will blend industry thought leadership, user-centered design strategy, and deep AI and agentic technology expertise to translate complex business challenges into transformative outcomes. Operating with a true product-centric mindset-distinguishing scalable product creation from bespoke project delivery-you will master at navigating highly ambiguous environments alongside C-suite (CxO) executives.
NewInsurance Product Analyst Independence Pet GroupInsurance Product AnalystChicago, IllinoisEstablished in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. This position blends analytical rigor with industry insight, helping shape product strategy, optimize underwriting outcomes, and ensure products remain compliant, market‑relevant, and aligned with customer needs.
Insurance Product Manager Independence Pet GroupInsurance Product ManagerChicago, IllinoisEstablished in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. The role requires strong analytical capability, insurance expertise, and the ability to translate market needs into commercially successful solutions across the full product lifecycle.
Insurance Account Position - State Farm Agent Team Member Tim Curry - State Farm AgentInsurance Account Position - State Farm Agent Team MemberElmhurst, ILFull timeAs our Insurance Account Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. ROLE DESCRIPTION: Tim Curry - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
State Commercial Insurance Manager - Illinois Erie Indemnity CoState Commercial Insurance Manager - IllinoisIL$97,388–$155,567 / yearAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. In addition, this position trains, develops and guides Agents and district sales managers (DSM) in a designated branch territory in the promotion and sale of commercial lines products, providing assistance in the areas of production, product knowledge and application, and underwriting.
Life Insurance Position - State Farm Agent Team Member Scott Martin - State Farm AgentLife Insurance Position - State Farm Agent Team MemberValparaiso, INFull timeScott Martin - State Farm Agent is seeking a qualified and empathetic professional for the role of Life Insurance Position - State Farm Agent Team Member. As a customer-oriented expert, you will market Life/Health insurance services and products to benefit customers and their families.
Senior Software Engineer Insurance Tech Evolution IQSenior Software Engineer Insurance TechChicago, IL$215,000–$230,000 / yearRequirements: 5+ years of engineering experience, with a track record of delivering features end-to-end by partnering with Product, defining scope, designing data models, implementing solutions, and maintaining them in production. Partner closely with Product, Data Science, and Data Engineering to deliver scalable, intuitive applications while contributing to technical design, code reviews, and engineering best practices.
NewLife Insurance Sales Agent The Taylor AgencyLife Insurance Sales AgentChicago, IllinoisFINANCIAL INDEPENDENCE : We are passionate about creating an entrepreneurial platform for both personal producers who desire an active six figure income and builders who want to create a passive income stream where the sky's the limit. PRODUCT PORTFOLIO: Our carriers and their products are selected from the BEST in the industry and serve our primary markets of Mortgage Protection, Final Expense, Annuities, and Index Universal Life.
Life Insurance Position - State Farm Agent Team Member Adam Garcia - State Farm AgentLife Insurance Position - State Farm Agent Team MemberChicago, ILFull timeWe partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected. Conveniently located in Lincoln Square and Albany Park, we’re steps away from the Western bus stop and Brown Line for an easy commute.
Personal Lines Auto Insurance Underwriter First Chicago Insurance CompanyPersonal Lines Auto Insurance UnderwriterIL$16–$30 / hourAs a Personal Lines Auto Underwriter or Underwriting Assistant, you'll dive into the dynamic realm of risk assessment and customer service, where every decision you make impacts our customers' lives. DUTIES & RESPONSIBILITIES: Provide a high level of customer service by delivering timely responses to agents / policyholders on quotes, endorsements and renewals.
Insurance Restoration Specialist FeldcoInsurance Restoration SpecialistRosemont, CaliforniaFlexibility to work days, evenings, weekends, and holidays as required, and report consistently to their Sales Manager as directed What We Offer: A respected brand with decades of success. Roofing/Restoration Sales Rep Join Feldco as an Roofing/Restoration Sales Rep — Be the Trusted Expert Our Customers Count On!
Staff Software Engineer Insurance Tech Evolution IQStaff Software Engineer Insurance TechChicago, IL$245,000–$270,000 / yearDeep architectural experience with existing systems, not just greenfield: evaluating, modernizing, and replatforming, including multi-tenant, multi-user backends and solid relational database design. You''ll help architect systems and set the engineering best practices others build on, think hard about where and how to bring AI to bear (the right tools, in the right systems, at the right time), and write the code that turns those decisions into value for our customers.
Risk and Insurance Analyst Chicago Public SchoolsRisk and Insurance AnalystChicago, IL561407'',''true'',''561407'',''false'',''Submission for the position: Risk and Insurance Analyst - (Job Number: 260001UI)'',''false'',''561407'',''false'',''true'',''Risk and Insurance Analyst'',''260001UI'',''260001UI'',''Jul 15, 2026, 2:18:39 PM'',''Jul 15, 2026, 2:18:39 PM'',''Central-42 West Madison Street (Risk Management)'',''Central-42 West Madison Street (Risk Management)'',''S06'',''S06'',''54,000.00'',''54,000.00'',''77,500.00'',''Non-Union In order to be successful and achieve the above responsibilities, the Risk and Insurance Analyst must possess the following qualifications: Education Required: Bachelor's degree from an accredited college or university, preferably in Business Administration, Finance or Risk Management or similarly related field.
Looking for More Freedom & Income? Remote Insurance Sales Could Be Your Next Step Griffin AgencyLooking for More Freedom & Income? Remote Insurance Sales Could Be Your Next StepMelrose Park, FLRemote$500–$1,500 / weekQualities that we look for in our Partners: *Sales experience preferred – an entrepreneurial mindset*Strong communication skills*Desire to help others*Strong business acumen*Perseverance in the face of a challenge*Good with technology, such as computers, google drive, excel, word, etc. We at the Griffin Agency are looking for hard working, enthusiastic, career-minded, self-motivated individuals who would like to make an impact helping families protect their futures with life insurance and other financial products.
Associate Attorney – Insurance Coverage Tressler LLPAssociate Attorney – Insurance CoverageChicago, IL$120,000–$140,000 / yearThe practice includes a wide range of industries and claims, including defective products, mass torts, environmental contamination, habitability, transportation, personal injury, professional liability, and intellectual property. The majority of Tressler attorneys devote their practice to the representation of the insurance industry in coverage analysis and resolution, litigation, underwriting consultation, product development, claims management, and reinsurance.
Personal Lines Auto Insurance Underwriter First Chicago Insurance Company (FCIC)Personal Lines Auto Insurance UnderwriterBedford Park, IL$16–$30 / hourFull timeAs a Personal Lines Auto Underwriter or Underwriting Assistant, you'll dive into the dynamic realm of risk assessment and customer service, where every decision you make impacts our customers' lives. Provide a high level of customer service by delivering timely responses to agents / policyholders on quotes, endorsements and renewals.
Insurance Coverage Associate Attorney Wilson ElserInsurance Coverage Associate AttorneyChicago, IllinoisA variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #36 in the National Law Journal’s survey of the nation’s largest law firms.
Agentic Solutions Consultant Insurance SaaS Evolution IQAgentic Solutions Consultant Insurance SaaSILThis includes helping customers understand how EvolutionIQ's solutions will integrate with their claims systems, policies, eligibility feeds, data flows, and workflows, and shaping the transformation narrative that allows executive sponsors to secure buy-in internally. Create reusable solution design artifacts, workflow maps, reference architectures, ROI templates, customer assessment frameworks, and implementation playbooks that help EvolutionIQ scale the agentic sales motion.
Risk And Insurance Analyst Chicago Public SchoolsRisk And Insurance AnalystChicago, ILIn order to be successful and achieve the above responsibilities, the Risk and Insurance Analyst must possess the following qualifications: Education Required: Bachelor's degree from an accredited college or university, preferably in Business Administration, Finance or Risk Management or similarly related field. The Office of Finance maintains the fiscal integrity of Chicago Public Schools (CPS) and provides financial leadership to the Chicago Board of Education according to state and federal legislation, government regulations, Board policies, and sound financial practices.
Pet Insurance Sales Associate - Chicago, IL Territory FetchPet Insurance Sales Associate - Chicago, IL TerritoryChicago, IllinoisThis isn’t your typical desk job — you’ll be floating between our shelter partners in various locations, representing Fetch in person, and engaging pet parents face-to-face to share why Fetch’s coverage matters. Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.
Insurance Agent - Oak Park, IL Country FinancialInsurance Agent - Oak Park, ILOak Park, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Des Plaines, IL Country FinancialInsurance Agent - Des Plaines, ILDes Plaines, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Mokena, IL Country FinancialInsurance Agent - Mokena, ILMokena, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
NewInsurance Agent - Book Opportunity - Crown Point, IN COUNTRY FinancialInsurance Agent - Book Opportunity - Crown Point, INCrown Point, IndianaFuture value/size will depend on the strategies, tactics, and efforts of the agent, in addition to external factors including but not limited to pricing trends in the marketplace, competitive intensity, consumer preferences, client relationships, etc. COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.
Insurance Agent - Downers Grove, IL COUNTRY FinancialInsurance Agent - Downers Grove, ILDowners Grove, IllinoisCOUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - South Holland, IL Country FinancialInsurance Agent - South Holland, ILSouth Holland, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Chicago, IL Country FinancialInsurance Agent - Chicago, ILChicago, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - New Lenox, IL Country FinancialInsurance Agent - New Lenox, ILNew Lenox, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Orland Park, IL Country FinancialInsurance Agent - Orland Park, ILOrland Park, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Lemont, IL Country FinancialInsurance Agent - Lemont, ILLemont, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Tinley Park, IL Country FinancialInsurance Agent - Tinley Park, ILTinley Park, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Morgan Park, IL Country FinancialInsurance Agent - Morgan Park, ILILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Westchester, IL Country FinancialInsurance Agent - Westchester, ILWestchester, ILCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
NewInsurance Agent - Book Opportunity - Lansing, IL Country FinancialInsurance Agent - Book Opportunity - Lansing, ILLansing, ILFuture value/size will depend on the strategies, tactics, and efforts of the agent, in addition to external factors including but not limited to pricing trends in the marketplace, competitive intensity, consumer preferences, client relationships, etc. COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois.
NewInsurance Agent - Book Opportunity - St. Johns, IN Country FinancialInsurance Agent - Book Opportunity - St. Johns, INSt. Johns, INFuture value/size will depend on the strategies, tactics, and efforts of the agent, in addition to external factors including but not limited to pricing trends in the marketplace, competitive intensity, consumer preferences, client relationships, etc. COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois.
Insurance Agent with Support Northwestern Mutual - ChicagolandInsurance Agent with SupportChicago, ILFull timeWe began in Wisconsin in 1857, and today we’re one of America’s top companies - as was recognized by FORTUNE ® as one of the “World’s Most Admired” life insurance companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security. Prior Experience: Graduated from Illinois State University with a B.S. in Marketing and has held roles at every level of Northwestern Mutual’s leadership track, including Assistant Regional Director at the company’s Milwaukee headquarters.
NewInsurance Verification Representative - Full-Time Humboldt Park HealthInsurance Verification Representative - Full-TimeChicago, ILPart timeCalls insurance company, or verifies online, to obtain eligibility and benefit information for all inpatients admitted day(s) prior since last business working day, all outpatient surgeries and all future pre-admissions and outpatient test/procedures. Calls patients with group or private health insurance that has a deductible, co-pay or co-insurance to meet, explains benefits and payment options and makes appropriate deposit and initial payment arrangements or provides information about our financial assistance program.
Insurance Agent - West / Far West Chicago Suburbs, IL American Family Insurance GroupInsurance Agent - West / Far West Chicago Suburbs, ILChicago, ILWere searching for passionate relationship builderspeople who are ready to make a real impact in their community, provide exceptional care to our customers, and build something truly amazing! From our CEO to our agency force, were committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers dreams in ways never imagined.
Insurance Agent - Crown Point, IN American Family Insurance GroupInsurance Agent - Crown Point, INCrown Point, INFrom our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined. At American Family, we're seeking highly motivated individuals with a demonstrated track record of success and eagerness to accomplish something that takes time, energy, and commitment.
Insurance Agent - South Holland, IL American Family Insurance GroupInsurance Agent - South Holland, ILSouth Holland, ILWe're searching for passionate relationship builders-people who are ready to make a real impact in their community, provide exceptional care to our customers, and build something truly amazing! From our CEO to our agency force, we're committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers' dreams in ways never imagined.
Account Manager- Commercial Insurance Insurance Office of AmericaAccount Manager- Commercial InsuranceChicago, ILRemote$45,000–$75,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The scope, autonomy, and complexity of responsibilities increase by level , ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).
Licensed Insurance Agent - Chicago North Kemper CorpLicensed Insurance Agent - Chicago NorthHillside, ILAs a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for premiums collected each month. Through Kemper's Licensed Agent Bonus Program, new agents who are licensed to sell all Kemper Life Products will be eligible for up to $4,750 in bonuses during their first year.
Licensed Insurance Agent - Chicago South KemperLicensed Insurance Agent - Chicago SouthChicago, IllinoisAs a licensed insurance agent, you will be assigned an established book of business that provides prospecting opportunities for new sales and immediate income through a collections commission for premiums collected each month. Through Kemper’s Licensed Agent Bonus Program, new agents who are licensed to sell all Kemper Life Products will be eligible for up to $4,750 in bonuses during their first year.
Commercial Insurance Account Manager - Trucking Insurance Office of AmericaCommercial Insurance Account Manager - TruckingChicago, ILRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Chicago, ILRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Account Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Chicago, ILRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.