Preferred Certifications, Credentials and Licenses: Required Experience: 10+ years of experience in managing functions and departments dealing with information handling, work flow and systems; 3-5 years direct management of a major IT operation; Strong command of IT service management, Service Desk operations, hybrid infrastructure, enterprise applications, monitoring, major incident and problem management, change control, continuity/disaster recovery, vendor management, budgeting, and performance analytics. Job Specific Essential Functions Provides strategic and operational leadership for IT operations, infrastructure, enterprise applications, end-user support, and technology services to ensure reliable, secure, resilient, and responsive operations across the health system.