US Tech SolutionsNewService Desk Analyst #26-12881 US Tech SolutionsService Desk Analyst #26-12881White Plains, NY$29–$29 / hourContractorFull timeThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
Mavis Tire SupplyIT Help Desk Technician Mavis Tire SupplyIT Help Desk TechnicianWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.
Mavis Tire Supply LLCIT Junior Help Desk Technician Mavis Tire Supply LLCIT Junior Help Desk TechnicianWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Junior Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.
LNK International, Inc.IT Help Desk - Supervisor LNK International, Inc.IT Help Desk - SupervisorHauppauge, NYIn addition to supervisory responsibilities, the Help Desk Supervisor is expected to actively participate in daily ticket handling, providing hands-on technical support and contributing directly to help desk workload as needed. LNK International is seeking a knowledgeable and customer-focused Help Desk Supervisor to oversee daily operations of the Help Desk and ensure prompt, professional support for all end users.
New York Institute of TechnologyIT Technician I (Evening Shift) New York Institute of TechnologyIT Technician I (Evening Shift)Old Westbury, New YorkNYTech’s Office of Information Technology Services seeks an IT Tech I ( Evening Shift), to provide on-site and online support for hardware, software, and audio-visual (AV) equipment; provide first and some second-tier support to resolve faculty, staff, and student technology issues via in-person, phone, online, and email, located at the Old Westbury campus. Overview: New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability.
EnerSysPlant IT Administrator EnerSysPlant IT AdministratorCommack, NYEssential Duties and Responsibilities: • Performs user administration on e-mail and network servers • Provides second level support for Help Desk issues • Works with and sets network permissions on network servers • Performs administrative tasks on system backup equipment and software • Provides backup support for hardware support function • Installs, troubleshoots, and supports networked printers, copiers, and fax machines • Logs all support requests and resolutions in the call tracking software • Works with other IT specialists in analyzing and solving cross-platform software and hardware issues • Maintain and update asset records of all software and hardware information in AIS asset database • Create and/or maintain AIS related records and documentation • Enforce and follow AIS policies and procedures • Serve as liaison between AIS and end-users when major service issues arise. Qualifications: • 2-year degree or equivalent military training in computer information systems or a related field • Minimum of 4 years help desk or PC related experience • Minimum of 2 years Systems Administration experience • Strong working knowledge of Microsoft Windows OS (Server & Workstation) and Microsoft Office Suite • Working knowledge of networking and the TCP/IP protocol • Working knowledge of PC hardware and printing systems.
Whitsons Culinary GroupSenior IT Support Specialist Whitsons Culinary GroupSenior IT Support SpecialistIslandia, NYThe position also supports endpoint technologies including printer mapping, printer configuration, and troubleshooting of specialized devices such as Zebra label printers, ensuring reliable system operations and high-quality technical support for end users. This role supports Microsoft 365 services including email and SharePoint while serving as a senior escalation point for help desk issues.
Haugland Group LLCIT Help Desk Associate - USVI Haugland Group LLCIT Help Desk Associate - USVIMelville, NYKey Functions: • Serve as the first line of support for internal users • Maintain daily tickets to ensure the highest service levels are maintained • Manage IT support requests or escalate problems to IT Management when necessary • Troubleshoot resolve and document hardware and software issues as they arise • Troubleshoot and resolve issues with both android and iOS mobile devices • Configure and maintain hardware including computer systems phone systems printers and network devices • Provide technical support and guidance to end users with hardware and software use • Assisting IT team with ongoing projects. Desired Qualifications: • Bachelors degree completed or in progress in Information Technology or a related field • Experience troubleshooting Windows based computer systems • Experience with networking • Knowledge of computer hardware components and their functions relative to the overall operation of the equipment • Excellent written and verbal communication skills • Experience with Microsoft Excel and other Office applications recommended • Experience with Drones is a plus.
Innovative Rocket Technologies Inc.IT Specialist/Systems Administrator Innovative Rocket Technologies Inc.IT Specialist/Systems AdministratorHauppauge, NYiRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. * Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups).
vineyard vines LLCIT Senior Manager, Wholesale Systems vineyard vines LLCIT Senior Manager, Wholesale SystemsStamford, CTThis position is also responsible for managing and supporting systems integrations with key upstream and downstream application platforms, including our PLM Data Hub (connected to our Centric PLM system), our omni channel order management system (Manhattan Active Omni), our merchandise management system (Blue Yonder MMS), our warehouse management system (Manhattan Warehouse Management Open System or WMOS), our financial system (Oracle NetSuite) and our enterprise data lake platform (Databricks). This includes our BlueCherry order management system, our RepSpark on-line shopping and selling platform for Golf and licensing accounts, and our EDI communications with our wholesale customers.
Interactive Brokers Group IncIT Auditor - Senior Analyst Interactive Brokers Group IncIT Auditor - Senior Analystgreenwich, CTIBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.
Naugatuck Public SchoolsNewIT Assistant- REPOST Naugatuck Public SchoolsIT Assistant- REPOSTNaugatuck, CTKnowledge of general networking, PCs, wiring, TCP/IP, DNS/DHCP, imaging, telephony and network printing. ESSENTIAL DUTIES & RESPONSIBILITIES: Responsible for dealing with a broad range of equipment, diagnose, troubleshoot and repair hardware and software problems throughout the District.
Trexquant InvestmentNewIT Systems Engineer - End-User Support (USA) Trexquant InvestmentIT Systems Engineer - End-User Support (USA)Stamford, CTLead network troubleshooting across DNS, DHCP, VPN, and connectivity layers, with the ability to diagnose issues end-to-end across client, network, and infrastructure. Oversee peripheral (including Cameras infrastructure, printers, access devices etc.) and hardware ecosystems as part of a broader end-user experience strategy.
Suffolk Transportation Service, Inc.IT Specialist Suffolk Transportation Service, Inc.IT SpecialistBay Shore, NYFull timeSuffolk Transportation is seeking an IT Specialist with focus on desktop support, virtual desktop infrastructure (VDI), and cybersecurity to deliver hands-on end-user support across our office and operational environments. • Onboard and offboard users, account access provisioning, hardware setup, access management, and end-user training.
Touro University New YorkIT Associate Touro University New YorkIT AssociateHawthorne, New YorkThe successful candidate will work to administer the learning management system (LMS), support the academic assessment processes, support the clinical information system and participate in the continuous evaluation and improvement of student didactic and clinical learning through research and consultation with campus stakeholders. Overview: The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution with many opportunities for professional growth in the long-term.
McInnis Inc.Senior IT Helpdesk Specialist McInnis Inc.Senior IT Helpdesk SpecialistMilford, CTFull timeExcellent troubleshooting and communication skills, including experience supporting leadership and executive-level users. Gain experience and expand skills in Microsoft Entra (Azure AD), Intune, and mobile device management (MDM) systems.
Rye Country Day SchoolIT Support Technician Rye Country Day SchoolIT Support TechnicianRye, NY$60,000–$70,000We are actively committed to creating and sustaining a school community that is nurturing, supportive, diverse, and inclusive, one in which all students can participate fully and achieve their maximum potential through academic, athletic, creative, and social endeavors. RCDS seeks employees who support our mission to foster a lifelong passion for learning, understanding, and service in an ever-changing world, and who share our commitment to creating and sustaining a vibrant, thriving, and inclusive multicultural learning community.
Dayton T. Brown, Inc.IT Internship -Part- Time Dayton T. Brown, Inc.IT Internship -Part- TimeBohemia, NYWe support customers across all platforms and services in the military, aerospace, shipboard, railway, weapons manufacturers, automotive and consumer industries worldwide. Dayton T. Brown, Inc. is a premier leader as an independent testing laboratory providing testing and engineering services.
PACT MSO, LLCIT Network and Infrastructure Admin PACT MSO, LLCIT Network and Infrastructure AdminBranford, CT$75,000–$120,000 / yearPart timeThe incumbent will serve as a technical leader, while overseeing critical infrastructure including Microsoft 365, Azure cloud services, Active Directory, network infrastructure, and end-user computing devices. • End-User Computing: Monitor, troubleshoot, and maintain all user devices including desktops, laptops, printers, mobile devices, phones, video conferencing equipment, and related operating systems.
USTA National Headquarters2026 US Open IT Professional (Seasonal) USTA National Headquarters2026 US Open IT Professional (Seasonal)Queens, New York$25–$35 / hourTemporaryWith more than 1 million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits, and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?. Assist the IT Project Manager in set-up, testing, training, and client support for US Open Systems (i.e. Credentials, Meal Allowance, gift cards, and Access Control).
New York Blood Center IncNewSenior Manager- IT Service Delivery New York Blood Center IncSenior Manager- IT Service DeliveryRye, New YorkThrough effective mentorship and performance management, the Senior Manager develops team leaders, promotes continuous improvement, and ensures IT Operations consistently delivers reliable, responsive, and high-quality support across the organization. Overview: Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners.
US NavyNewInformation Systems Technician US NavyInformation Systems TechnicianBridgeport, CTKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Mavis Tire SupplyHelp Desk Dispatcher Mavis Tire SupplyHelp Desk DispatcherWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Audio Command Systems, Inc.Systems Engineer Audio Command Systems, Inc.Systems EngineerWestbury, NY$50,000–$60,000 / yearAs an industry founding pioneer with three offices across the country in New York City, Florida and California, ACS has designed and installed thousands of custom systems for some of the most discerning clients around the world, from Miami to Los Angeles. Maintain and manage the company's internal servers, workstations, applications, wired and wireless networks, remote access systems, antivirus, backups, and disaster recovery solutions.
Hofstra UniversityAssistant Professor of Information Systems - Cybersecurity Management Hofstra UniversityAssistant Professor of Information Systems - Cybersecurity ManagementHempstead, NY$160,000–$170,000 / yearThe Master of Science in Cybersecurity Management program delivers a comprehensive curriculum designed to equip students with the skills necessary to address complex cybersecurity challenges in a rapidly evolving digital landscape. Enrolling more than 10,000 students, Hofstra offers students an array of undergraduate and graduate academic programs spanning the arts, humanities, sciences, business, engineering, law, health care, communications, and more.
Hofstra UniversityAssistant Professor of Information Systems Hofstra UniversityAssistant Professor of Information Systemshempstead, NY$160,000–$170,000 / yearEnrolling more than 10,000 students, Hofstra offers students an array of undergraduate and graduate academic programs spanning the arts, humanities, sciences, business, engineering, law, health care, communications, and more. For information about our programs and resources, our faculty, and our students, applicants are encouraged to visit the department website: https://www.hofstra.edu/info-systems-business-analytics/.
Veterans Sourcing GroupNewService Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYRemoteSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. " Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).
LanceSoft IncNewService Desk Analyst LanceSoft IncService Desk AnalystWhite Plains, NY$35–$38 / hourGeneral Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
US Tech Solutions, Inc.NewService Desk Analyst #26-12881 US Tech Solutions, Inc.Service Desk Analyst #26-12881White plains- Westchester, NY$29–$29 / hourThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
Ampcus IncorporatedService Desk Analyst Ampcus IncorporatedService Desk AnalystWHite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner.
Upward HealthTechnology Support Specialist Upward HealthTechnology Support SpecialistHauppauge, NY$60,000–$65,000 / yearThe Technology Support Specialist is a critical member of the Upward Health Technology Department, responsible for delivering front-line technical support for a variety of end-user systems while assisting with the maintenance of Upward Health's logistical operations. This position offers the opportunity to gain valuable experience in service and technical roles while being part of a collaborative team focused on system administration, support, and training for our clinical teams across the United States.
Veterans Sourcing GroupDesktop Support Analyst Veterans Sourcing GroupDesktop Support AnalystWhite Plains, NYThe role focuses on delivering high quality customer service, supporting IT Service Management (ITSM) processes, and contributing to the stability and efficiency of desktop, mobile, and related end user technologies. The Desktop Support Analyst provides hands on technical support to end users across the organization, ensuring timely resolution of incidents and service requests.
InfoPeopleService Desk Analyst InfoPeopleService Desk AnalystWhite Plains, NYMinimum 4 years prior demonstrated experience Remote phone support Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to absorb and retain information quickly Ability work independently with minimal supervision Sitting for extended periods of time General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10 MS Office (versions 2016/O365) MS Outlook (versions 2013/16/ O365) Intune & Webmail Cisco Jabber / Meeting Place Active Directory / Active Roles / Quest Password Manager SAP & Maximo password unlock\resets Enterprise\departmental applications specific to NYPA Periodically support other IT Groups as needed Education & Certifications. Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner Access the Footprints ticketing system to create or resolve tickets Ability to RDP into a machine to fix an issue Preform password resets Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills.
LanceSoft IncDesktop Support Analyst LanceSoft IncDesktop Support AnalystWhite Plains, NY$30–$35 / hourThe role focuses on delivering high quality customer service, supporting IT Service Management (ITSM) processes, and contributing to the stability and efficiency of desktop, mobile, and related end user technologies. Project OverviewThe Desktop Support Analyst provides hands on technical support to end users across the organization, ensuring timely resolution of incidents and service requests.
Atlas TechnicaSystems Engineer - Dedicated Atlas TechnicaSystems Engineer - DedicatedStamford, CTThe candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. A great opportunity to join a financial industry-focused MSP and become a dedicated onsite systems engineer at one of our high-profile customers.
Atlas TechnicaJr. Systems Engineer - Dedicated Atlas TechnicaJr. Systems Engineer - DedicatedGreenwich, CT$50,000–$70,000The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms.
Atlas TechnicaJr. Systems Engineer - Hybrid Atlas TechnicaJr. Systems Engineer - HybridStamford, CTThe candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. A great opportunity to join a financial industry focused MSP and become a dedicated onsite junior systems engineer at one of our high-profile customers.
Atlas TechnicaSystems Engineer - Hybrid Atlas TechnicaSystems Engineer - HybridStamford, CTThe candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms.
Ampcus IncorporatedDesktop Support Analyst Ampcus IncorporatedDesktop Support AnalystWhite Plains, NYThe role focuses on delivering high quality customer service, supporting IT Service Management (ITSM) processes, and contributing to the stability and efficiency of desktop, mobile, and related end user technologies. The Desktop Support Analyst provides hands on technical support to end users across the organization, ensuring timely resolution of incidents and service requests.
CST Technology SolutionsHelp Desk Engineer CST Technology SolutionsHelp Desk EngineerRonkonkoma, NYWe’re looking for a reliable, customer-focused Help Desk Technician to support our internal teams and clients by providing technical assistance and troubleshooting across a range of hardware and software platforms. About Us: CST Technology Solutions is a growing Managed Service Provider committed to delivering exceptional service and innovative solutions.
Veterans Sourcing GroupNewHelpesk Support $25/hr Veterans Sourcing GroupHelpesk Support $25/hrWhite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. " Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).
Rose InternationalDesktop Support Analyst Jobs in USA, NY, White Plains | Rose International Job Rose InternationalDesktop Support Analyst Jobs in USA, NY, White Plains | Rose International JobWest Harrison, NY$24–$24 / hourTemporaryThe role focuses on delivering high-quality customer service supporting IT Service Management ITSM processes, and contributing to the stability and efficiency of desktop, mobile, and related end-user technologies. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).
University of New HavenNewTechnical Support Representative 1 University of New HavenTechnical Support Representative 1West Haven, CTWork/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year’s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable. The duties include taking phone calls from faculty and staff or communicating with them through applicable messaging platforms through the University, helping end users diagnose and resolve technical issues over the phone, email, teams and Bomgar remote.
InfoPeopleDesktop Support Analyst InfoPeopleDesktop Support AnalystWhite Plains, NYThe role focuses on delivering high-quality customer service, supporting IT Service Management (ITSM) processes, and contributing to the stability and efficiency of desktop, mobile, and related end-user technologies. Project Overview The Desktop Support Analyst provides hands-on technical support to end users across the organization, ensuring timely resolution of incidents and service requests.
Nesco Resource, LLCSr. Cybersecurity Specialist Nesco Resource, LLCSr. Cybersecurity SpecialistBethpage, NY$80,000–$120,000 / yearThis position blends IT support and cybersecurity, serving as a key escalation point while driving important initiatives around compliance, endpoint protection, and vulnerability management. Excellent opportunity to join a stable, growing organization in a hands-on cybersecurity role with strong visibility across the business.
Cinter Technology ServicesData Center Specialist Cinter Technology ServicesData Center SpecialistTrumbull, CTa) Perform and/or supervise cable installation and patching at data centers, b) Monitor power management and installation performed by the data center service provider at data centers, c) Work on the data center facility preparation with project managers as requested, d) Coordinate with the data center service providers for facility infrastructure work including installation of additional cabinet, cabling, and power for projects and daily operation, e) Assist and manage telecom carriers' onsite installation and/or troubleshooting at data centers, f) Create and update documentation such as; operation runbook, floor layout, cabinet layout, cable patching information, system update instruction, etc for the two data centers, g) Racking and stacking the devices in data centers, h) Obtaining price estimates, ordering, and billing with data center service providers and other vendors, i) Capacity planning for data center engineering. Excellent coordination skills with multiple parties and stakeholders in order to complete a task in a timely manner.
Rose InternationalService Desk Analyst Jobs in USA, NY, White Plains | Rose International Job Rose InternationalService Desk Analyst Jobs in USA, NY, White Plains | Rose International JobWhite Plains, NY$24–$24 / hourTemporaryRequired Education: Associate degree in Information SystemsDesired Education: 4-year college degree is preferredRequired Skills: Minimum 4 years prior demonstrated experience Remote phone support Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to absorb and retain information quickly Ability work independently with minimal supervision Sitting for extended periods of time General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10 MS Office (versions 2016/O365) MS Outlook (versions 2013/16/ O365) Intune & Webmail Cisco Jabber / Meeting Place Active Directory / Active Roles / Quest Password Manager SAP & Maximo – password unlockesets Enterprise\departmental applications specific to Client Periodically support other IT Groups as needed Project OverviewThe Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Job Functions & Responsibilities Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner Access the Footprints ticketing system to create or resolve tickets Ability to RDP into a machine to fix an issue Preform password resets Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Atlas TechnicaTeam Lead Atlas TechnicaTeam LeadStamford, CTThe ideal candidate will possess at least 2 years of people management and 5 years of IT experience (Desktop Support, Systems Engineering, Systems Administration) and should have the following qualifications: End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting. Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ.
Aquinas ConsultingNewHelpdesk Analyst Level 3 Aquinas ConsultingHelpdesk Analyst Level 3Trumbull, CTAquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. Please note: Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and/or text message regarding this and similar job opportunities.