GREEN BAY, WI30+ days ago
Required Skills: Excellent leadership and people management skills, strong technical background, excellent analytical and troubleshooting skills paying close attention to detail, great communication skills, both written and verbal, ability to multitask and set priority based on customer impact while working in a fast-paced environment, ability to work efficiently, under limited supervision, while collaborating as part of a larger team, flexible and able to accept changes in priorities as necessary, ability to take ownership of issues and demonstrate follow through to resolution meeting or exceeding customer expectations, experience with typical support tools such as ticketing systems, desktop/server remote access technologies, documentation management systems, ability to write and maintain process and end user documentation. Experience supporting end user issues related to line of business applications including networking, server administration, voice systems and direct support of distribution center/warehouse equipment is a plus.