NewInformation Technology Specialist I - Construction Design a Plus The LiRo GroupInformation Technology Specialist I - Construction Design a PlusAlbany, NY$60,000–$72,000 / yearRecently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams.
IT Help Desk Support - Level I K2 StaffingIT Help Desk Support - Level INorth Nassau, New YorkA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
IT Help Desk Technicians Nesco Resource, LLCIT Help Desk TechniciansAlbany, NY$25–$30 / hourAs the IT Help Desk Technician, you would:Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to appropriate technology owner; Perform preventative maintenance routines, backups and alternate computer operations testing; Transfer data files and reports into a predefined repository; Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking several IT Help Desk Technicians to join their team.
Supervisory IT Specialist (Plcypln) U.S. Department of Veterans AffairsSupervisory IT Specialist (Plcypln)Albany, NY$125,776–$163,514 / yearOpen to current permanent employees (career or career-conditional) of the Department of Veterans Affairs (competitive or excepted), Current permanent Federal employees eligible for transfer, former federal employees eligible for Reinstatement, veterans eligible for consideration under VEOA, Certain Military Spouses, Peace Corps/VISTA, disabled individuals eligible under Schedule A, and those eligible under current Interchange Agreements. If you are a former Federal employee who previously held a career or career-conditional position in the competitive service and separated from the Federal Government over a year ago and you are requesting non-competitive consideration you must submit a copy of your last SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration and a copy of your last Federal Performance appraisal with a rating of at least Fully Successful (or equivalent).
IT SPECIALIST (PLCYPLN) United States Air ForceIT SPECIALIST (PLCYPLN)Scotia, NY$77,045–$100,164 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
NewOnline Order Filling Team Supervisor Walmart IncOnline Order Filling Team SupervisorNY$21–$34 / hourCareer areasBrandsResourcesAbout UsMilitaryOnline Order Filling Team SupervisorEast Greenbush, NYApply nowOnline Order Filling Team SupervisorEast Greenbush, NYApply nowOnline Order Filling Team SupervisorEast Greenbush, NYApply nowOnline Order Filling Team SupervisorWM Supercenter #1940279 Troy RdEast Greenbush, NY 12144-9499CP-1940-9039Loading map. What you'll bringAcknowledge and greet customers with a smileAnswer customer questionsHelp customers find the products they are looking forAssist fellow associates as needed throughout the storeKeep your area stocked, clean, and safe* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
IT Services & AV Support Technician CB20, Inc.IT Services & AV Support TechnicianLatham, NYTraining & User Support• Train users on operating AV systems and conference room equipment• Create simple user guides or cheat sheets for non-technical staff• Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications:- Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services.- Hands-on experience with installing and supporting AV systems and infrastructure hardware.- With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world's leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above".
Help Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
Help Desk Tech II - M-F, 2nd Shift Albany Medical CenterHelp Desk Tech II - M-F, 2nd ShiftAlbany, NY$49,763–$69,668 / yearThe Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianNYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IINYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Analyst- Top Secret Clearance Required IMG Information Management Group, Inc.Help Desk Analyst- Top Secret Clearance RequiredSchenectady, New York$25–$36 / hourFull timeIT help desk/call center experience, minimum required years can vary depending on highest degree level:High school diploma + 7 years. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies.
Computer Support Specialists Cogent Infotech CorporationComputer Support SpecialistsAlbany, NYProvides first-level Help Desk support by responding to user inquiries, documenting and troubleshooting system issues, assisting with system navigation and access, and escalating complex requests to ensure timely resolution and efficient service operations. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI.
Library Services Desk Manager Union CollegeLibrary Services Desk ManagerSchenectady, NY$26–$28 / hourWith a commitment to prioritizing excellent customer service and strong problem-solving, communication, and critical thinking skills, the Library Service Desk Manager liaises with ITS Help Desk staff, faculty, and staff outside of the Library as needed to ensure student access to relevant resources, engages with students to help them navigate Library systems, and is a member of Library working groups relevant to their essential duties. This includes staffing the Library Service Desk to ensure that patrons have access to and maintenance of the physical space and its resources throughout the year (including nights & weekends, late night hours, 24/7 final exam periods, holidays when classes are in session, and during inclement weather), and coordinating functions of the Access Services Department of Schaffer Library.
Computer Support Specialists Nexus StaffComputer Support SpecialistsAlbany, NYLearn to use Help Desk core tools and software to assist users when needed and obtain a base knowledge in the core products supported by the Help Desk . Establish and maintain a working knowledge of the Statewide Financial System's navigation, procedures, and processing requirements - Support users in the use of the system including, but not limited to, navigation, access, and reports.
Systems & Network Technician CB20, Inc.Systems & Network TechnicianAlbany, NYFULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Working knowledge of modern personal computers and local and wide area networks; Working knowledge of installation procedures relating to personal computers, local and wide area networks, peripheralequipment and software; Ability to install office computer systems and networks; Ability to evaluate equipment configuration requirements; Ability to diagnose computer system and network problems and assist in their resolution; Ability to direct users in system and network use; Ability to understand written material; Ability to follow oral and written directions; Physical condition commensurate with the demands of the position. Graduation from a New York State or regionally accredited college or university with an Associate's Degree in managementinformation systems, computer science, information resources management, information technology, or a closely relatedfield and two (2) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance ofcomputer systems and networks; OR,C.
Cisco Network Eng II Albany Medical CenterCisco Network Eng IIAlbany, NY$77,075–$119,466 / yearCustomer responsibilities include: Act as a liaison between customer and vendor to solve software/hardware problems Participate in the help desk environment with regard to problem identification, logging and resolution Provide education for customers with regard to Albany Med's network Provide offsite support of remote customers Assist in configuration and installation of all network peripherals Supervision This position does not have any supervisory responsibilities Contact with others Primary contact will be internal to Information Technology Contact with other Albany Med departments will be limited and in support of job specific activities/on project teams Contact with vendors will be limited to support calls as needed * Contact with others outside of Albany Med will be limited to job specific forums/organizations for technical collaboration Thank you for your interest in Albany Med Health System! Department/Unit: Information Systems & Services Work Shift: Day (United States of America) Salary Range: $77,075.00 - $119,466.00 Job description Summary: Cisco Network Engineers are responsible for the design and physical construction of the enterprise network, whether it is for computer communications or telecommunications.
Facility Automation Service Specialist Stark TechFacility Automation Service SpecialistBallston Spa, NEW YORKWe specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. This position is responsible for providing comprehensive administrative and technical support to the service department, ensuring efficient coordination of service activities, managing documentation, and assisting with troubleshooting and maintenance of facility automation systems.
Network & Systems Technician Redshift Recruiting LLCNetwork & Systems TechnicianAmsterdam, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician, you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
NewNetwork & Systems Technician redShift RecruitingNetwork & Systems TechnicianAlbany, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. The ideal candidate will have prior service desk experience, strong troubleshooting abilities, and a passion for helping users resolve technical issues efficiently and professionally.
Information Systems Student Technician Education Service Center Region 2Information Systems Student TechnicianNYInformation Systems Student Technician is responsible for providing technical assistance services to local education agencies to facilitate successful implementation of any of the following information systems available to them: TSDS/PEIMS, Ascender, Skyward, Future Systems. Program Management: Responsible for providing support and technical assistance in planning, implementing, and evaluating PEIMS and Student Information Systems support to ESC-2 staff and external clients.
Information Systems Security Officer ISSO Contact Government Services LLCInformation Systems Security Officer ISSOAlbany, NYMaintain vulnerability scanning tool compliance such as HBSS or ACAS and patch management such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes. For the past seven years, weve been growing our government contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistSaratoga Springs, NY$24.03–$32.44 / hourThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Business Systems Analyst 1 (NY HELPS) New York State Thruway AuthorityBusiness Systems Analyst 1 (NY HELPS)Albany, NY$66,951–$85,138 / yearSubstitution: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience. Create, validate, and maintain process documentation such as Business Process Documents and Detailed Design Documents, business rules, and additional specifications (including flow charts, process models and technical specifications).
Business Systems Analyst 1,(SG 18), Business Systems Analyst Trainee 2,(SG-16), Business Systems Analyst Trainee 1 (SG-14) (NYHELPS)Item# 01028 New York State Thruway AuthorityBusiness Systems Analyst 1,(SG 18), Business Systems Analyst Trainee 2,(SG-16), Business Systems Analyst Trainee 1 (SG-14) (NYHELPS)Item# 01028Albany, NY$53,764–$85,138 / yearDuties may include: conducting general requirements elicitation activities for improvement or automation of processes or functions; researching and documenting the current or as-is state of the business process or function; utilizing requirement elicitation techniques such as interviews, surveys, focus groups, and document analysis; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; training on new procedures and software and creating procedure manuals; conducting Gap analysis to compare the as-is and to-be states to identify differences which need to be addressed prior to implementation; and identifying, analyzing, and resolving issues for existing systems. Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for small scope efforts; providing technical support and customer service; promoting business analysis and professional development; and maintaining professional communication and demeanor.
NewBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 08682 New York State Thruway AuthorityBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 08682Albany, NY$53,764–$85,138 / yearDuties may include: conducting general requirements gathering activities for improvement or automation of simple processes or functions; researching and documenting the current or "as-is" state of the relevant business process or function; utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews; functioning as a recording analyst on more complex group interviews; assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience; participating in the implementation of system or interface change and enhancements; conducting specific system tests utilizing test scenarios developed by senior analysts; developing test data and document test results; training on new procedures and software and the creation of procedure manuals; post implementation review and assessment; and identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production. Item Specific Summary (This is an optional field with a 500 characters (no spaces) limit): Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for small scope efforts; providing technical support and customer service; promoting business analysis and professional development; and maintaining professional communication and demeanor.
Tech Field Support II Albany Medical CenterTech Field Support IIAlbany, NY$54,690–$82,035 / yearThe Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The Tech Field Support acts as a liaison between the customers and Information Technology to resolve any issue that is reported, and will fulfill any project based or new requests that are assigned to them in the documented timelines.
NewLIMS Master Data Specialist III Curia Global IncLIMS Master Data Specialist IIINY$100,000–$125,000 / yearData Configuration: Create and revise master data elements in the LabVantage LIMS platform, including test methods, specifications, analytical procedures, sampling plans, product parameters, and instrument mapping. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia.
Media Center / Help Desk Technician (Full-Time, 12 Months) NORTHWEST INDIAN COLLEGE FOUNDATIONMedia Center / Help Desk Technician (Full-Time, 12 Months)NY
NewInformation Technology Specialist 2 (Programming) NystrsInformation Technology Specialist 2 (Programming)Albany, New YorkA bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; or a bachelor's or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of experience in information technology; or two years of experience in information technology. EITHER: 1) Reachable on the Civil Service eligible list; OR: 2) Eligible for reassignment by virtue of having permanent competitive service as an Information Technology Specialist 2-Programming (SG-18); OR: 3) Eligible for transfer under the provisions of the Civil Service Law by virtue of having one year of permanent competitive service in an appropriate title.
NewHead Of Access Services/Assistant Librarian I Union CollegeHead Of Access Services/Assistant Librarian ISchenectady, NY$68,000–$70,000 / yearPosition Purpose: The Head of Access Services/Assistant Librarian I is a supervisory position which supports a seamless experience for Library users, provides strategic visioning that anticipates changing physical and digital access needs, and supports the operational functions of the Access Services Department: Circulation, Course Reserves, Interlibrary Loan, Stacks Management, and staffing the Library Service Desk to ensure patrons have access to the physical space and its resources throughout the year (including late night hours, 24/7 final exam periods, holidays when classes are in session, and during inclement weather). As a member of the Research & Engagement Division, the Head of Access Services Librarian contributes to, and provides leadership in, Division and library-wide initiatives, coordinates with other Research & Engagement Librarians to facilitate access to library resources, and collaborates with members of the Content & Digital Library Systems Division on projects such as withdrawals, shifts, and configuring our library services platform (Alma).
User Support Specialist SercoUser Support SpecialistAlbany, NYThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.