Reed Smith USNewDeskside Support Specialist Reed Smith USDeskside Support SpecialistLos Angeles, Los Angeles$33.25–$39.66Full timeProvide deskside support for various applications, including Microsoft Office Suite, Windows, iManage Worksite, Elite 3E, Internet, Intranet, voicemail/Unified Messaging, email, and proprietary applications. Provide deskside support for various hardware, including desktops, laptops, monitors, printers, telephones, smartphones, dictation devices, and other peripherals.
ThriveworksNewOnline Mental Health Telehealth Therapist (LCSW, LPC) ThriveworksOnline Mental Health Telehealth Therapist (LCSW, LPC)Maywood, CAGuaranteed, bi-weekly pay (no need to wait on reimbursement) ~ PTO and flexible scheduling (7am–10pm, 7 days/week) ~ Credentialing, billing, scheduling, and marketing support ~ Health, dental, life, liability, and disability insurance options ~CEU reimbursement and free in-house training ~ Opportunities for paid resident supervisory roles ~ A vibrant clinical community—online and in person ~ Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Behavioral health generalists (open to seeing couples/children, with our support) Strong character matters — we value integrity, openness, and a commitment to quality care Up to $115,400, based on licensure type/level, session volume, and bonus opportunities.
Vaco LLCNewRetail Help Desk Technician Vaco LLCRetail Help Desk TechnicianLos Angeles, CA$25–$35Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
ACS Staffing, Inc.Help Desk / IT Support ACS Staffing, Inc.Help Desk / IT SupportEast Compton, CA$28–$32 / hourFull timeYou’ll be responsible for supporting the technology users interact with daily, while working closely with senior IT staff to escalate more advanced infrastructure issues when necessary. This role is ideal for someone who enjoys a combination of desk support, field work, deployments, and hands-on technical tasks.
H MART LOGISTICS, INC.IT Help Desk Specialist H MART LOGISTICS, INC.IT Help Desk SpecialistWhittier, CA$29–$32 / hourPart timeResolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Create and update knowledge base articles to facilitate self-help for end-users.
BaRupOn LLCDirector of Business Development – Online Pharmacy BaRupOn LLCDirector of Business Development – Online PharmacyIrvine, CAAs part of its healthcare portfolio expansion, BaRupOn is scaling its online pharmacy operations to deliver secure, compliant, and technology-driven pharmacy services nationwide. The ideal candidate has successfully built or expanded an online pharmacy business and understands regulatory, operational, and commercial frameworks within healthcare.
Vision Information Technology Consultants LLCPersonnel Online Database – Software Developer Vision Information Technology Consultants LLCPersonnel Online Database – Software DeveloperLos Angeles, CAThis role is responsible for designing, developing, maintaining, and enhancing secure database-driven applications that manage personnel data and related mission support information. The Software Developer will work in a secure DoD environment to ensure reliable data management, system performance, and cybersecurity compliance for personnel database systems.
BradyPLUSNewIT Support / Help Desk Specialist BradyPLUSIT Support / Help Desk SpecialistBell Gardens, CAIncumbents require sufficient physical ability to work in an office setting; stand or sit and bend for prolonged periods of time; operate office equipment including use of a computer keyboard; push, pull, kneel, squat, and/or heavy lifting (up to 50+ pounds). The hourly rate for this position starts at $27.00 per hour to higher rate depending on experience This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors.
PCB BancorpIT Systems Administrator II (Los Angeles) PCB BancorpIT Systems Administrator II (Los Angeles)Los Angeles, CA$85,000–$100,000 / yearAdminister VMware vSphere, Nutanix AOS, Windows Servers, Linux-based appliances, Active Directory, Microsoft 365, Exchange Server online, telephone and e-fax systems (RingCentral), printers. Responsibilities: Maintain, configure, secure, and troubleshoot hardware including but not limited to Nutanix and Dell servers and storage appliances at datacenters, headquarters, and satellite branches.
RalphsOnline Grocery Pick-Up Clerk RalphsOnline Grocery Pick-Up ClerkRedondo Beach, CAPart timeEssential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Diamond GameIT Help Desk - Junior System Administrator, Diamond Game Enterprises Diamond GameIT Help Desk - Junior System Administrator, Diamond Game EnterprisesLos Angeles, CAThe IT Help Desk / Junior Systems Administrator provides frontline technical support and assists with junior-level system administration and business analysis tasks for Diamond Game end users. Responsibilities include setting up, configuring, deploying, and supporting Windows-based laptops and desktop systems, as well as installing, configuring, and troubleshooting desktop applications, particularly the Microsoft Office suite.
VitalsearchgroupIT Support Specialist VitalsearchgroupIT Support SpecialistLong Beach, CaliforniaThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
ConsultNetIT Systems Support Specialist ConsultNetIT Systems Support SpecialistValencia, CA$27–$32 / hourWill work across the full tech stack, troubleshoot and solve simple to complex issues, provision equipment and access, coordinate with IT Security, manage incident tickets and service requests, provide corporate outage and status communications, and help ensure seamless IT operations. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact.
Weee! IncJr. IT Specialist Weee! IncJr. IT SpecialistLa Mirada, CA$26–$30 / hourProvide daily tier 1 IT help desk support for warehouse operations, including basic networking, desktop/laptop, warehouse badge/alarm system, barcode & Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment. About the Role As a warehouse IT specialist, you will help us operate various IT assets, including networks, security camera systems, badge systems, alarm systems, printers, desktops, and laptops.
Nexis BuildsNewIT Help Desk Technician Nexis BuildsIT Help Desk TechnicianLos Angeles, CARemoteWere looking for an IT Help Desk Technician who's more than just tech-savvy you love helping people, solving problems, and making technology work for others. Must-Have Qualifications High school diploma or GED required (IT coursework or degree is a plus).1+ years of IT support experience (Help Desk, Desktop Support, or equivalent).IT
H MART LOGISTICS, INC.IT Help Desk Coordinator H MART LOGISTICS, INC.IT Help Desk CoordinatorWhittier, CA$26–$29 / hourPart timeResolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Create and update knowledge base articles to facilitate self-help for end-users.
Gothic Landscape, Inc.IT Business Systems Specialist Gothic Landscape, Inc.IT Business Systems SpecialistValencia, CAWe’re looking for an IT Business Systems Specialist/Analyst who understands how technology supports real-world operations—someone who can step into the field (conceptually and sometimes literally), translate operational challenges into system solutions, and drive meaningful improvements across our business. You’ll be working directly with the teams that build, schedule, estimate, and execute real projects in the field—translating complex operational challenges into systems that actually make their jobs easier.
Vision Information Technology Consultants LLCOperations Manager / IT Systems SME (Subject Matter Expert) Vision Information Technology Consultants LLCOperations Manager / IT Systems SME (Subject Matter Expert)Los Angeles, CAThe ideal candidate possesses extensive experience managing enterprise IT operations, developing implementation strategies, resolving complex technical issues, and ensuring all operational sections remain compliant with current Performance Work Statement (PWS) requirements and directed government guidance. This role requires strong leadership, operational oversight, advanced systems administration expertise, and the ability to translate complex technical concepts into actionable information for government stakeholders and decision-makers.
IconmaIT Specialist IconmaIT SpecialistIrvine, CA$33.18–$43.88 / hourSupport Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives . The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication .
Macpower Digital Assets Edge Private LimitedIT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English) Macpower Digital Assets Edge Private LimitedIT Technical Support Specialist (Windows Desktop & MacOS Support || Bilingual Korean/English)Los Angeles, CA$30–$31 / hourThe ideal candidate will manage IT equipment, troubleshoot hardware and software issues, and ensure smooth operations for SAP, POS systems, networking, and end-user devices. Job Summary: We are seeking a skilled Bilingual (Korean/English) IT Technician to provide hands-on technical support to both office staff and retail store teams.
Robinson PharmaIT Technician - (Corp Office - Day Shift) Robinson PharmaIT Technician - (Corp Office - Day Shift)Santa Ana, CA$20–$25 / hourTheIT Technicianis responsible for responding to end-user requests related to software/hardware errors, configuring new workstations, equipment moves, change requests, and maintaining inventory. Communication Skills (Oral/Written) - speaks clearly, concisely, and accurately to ensure effective department operations.
InterSources Inc.IT Support Lead II InterSources Inc.IT Support Lead IISanta Monica, CAWe align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc.
Legrand NANewIT Support Specialist Legrand NAIT Support SpecialistAnaheim, CAThe industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand's Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work , and meet with electrical and digital infrastructures and connected solutions that are simple, innovative , and sustainable.
County of OrangeSenior IT Network Engineer County of OrangeSenior IT Network EngineerOrange County, CA$107,598.40–$144,892.80 / yearThe Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. MENTAL AND ENVIRONMENTAL REQUIREMENTSFrequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; infrequent pushing/pulling; infrequent bending, kneeling, squatting and crawling; infrequent lifting up to 25 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone.
Million Dollar Baby Co.IT Support Specialist Million Dollar Baby Co.IT Support SpecialistLos Angeles, CA$65,000–$73,000 / yearAt Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values: • Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness. Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work" awards, one of the best workplaces by "Built in LA", a 4.6 rating on Glassdoor, and 13 years on the Inc.
24 Carrots, LLCIT Support Specialist (Part-Time) 24 Carrots, LLCIT Support Specialist (Part-Time)Costa Mesa, CAPart timeThis position plays an important role in strengthening our technology environment by improving responsiveness, maintaining organized equipment tracking, supporting onboarding and offboarding processes, and helping build more consistent and reliable IT practices. The IT Support Specialist partners closely with our external IT provider while collaborating internally with HR, Finance, and department leaders to ensure employees have the tools and support they need to work effectively.
Vallarta SupermarketsNewIT Help Desk Analyst Vallarta SupermarketsIT Help Desk AnalystSanta Clarita, California$24–$27About Vallarta Supermarkets:As of 2022, Vallarta counts on 53 stores throughout California (Ventura, Los Angeles, San Bernardino, Riverside, Kern, San Diego, Santa Barbara, Tulare, Orange, and Fresno counties), and more than 8,000 team members. They offered specialty and traditional items customers couldn’t find anywhere else: cut-to-order Latin-style meats (ranchera, diesmillo, lomo de res), spices, fresh fruit and produce, delicious prepared foods, pan dulce made daily, plus everything else you would expect from a traditional grocery store.
Southern California UniversityIT Support Technician Southern California UniversityIT Support TechnicianWhittier, CA$26–$30Resolve Common PC and Device Issues: Troubleshoot common Windows and Mac problems—login failures, slow machines, software glitches, browser issues, and basic peripheral connections (keyboards, mice, monitors, docking stations, headsets, webcams). Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
The Walt Disney CompanySr SOX IT Analyst The Walt Disney CompanySr SOX IT AnalystGlendale, CA$104,800–$128,000 / yearUnderstanding of database concepts and controls, including user access, change management, and data integrity considerations across common database platforms (e.g., Oracle, SQL Server, SAP HANA or similar). The Internal Audit function provides independent assurance over the effectiveness of internal controls, including the company’s Sarbanes-Oxley (SOX) Section 404 program.
Atria Physician Practice New York PCIT Specialist Atria Physician Practice New York PCIT SpecialistBeverly Hills, CA$90,000–$110,000With regard to corporate IT systems, the IT Specialist will be responsible for supporting end-user devices for our multi-hundred employee base, on-prem and cloud infrastructure to support our clinical information systems (including a full imaging center, pharmacy and lab), corporate office IT / network infrastructure, a high-end medical clinic’s IT and AV infrastructure, and the entire suite of software tools that allow our teams to serve our members in a secure and productive manner. The specialist is not expected to have domain knowledge of these applications and will rely on vendors for domain specific support, but is expected to support onboarding/offboarding, network setup and ongoing availability of these systems, including OS-specific client applications on employee devices.
ICONMA, LLCIT Specialist ICONMA, LLCIT SpecialistIrvine, CA$33.18–$43.88 / hourSupport Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives . The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication .
ProsumIT Support Technician ProsumIT Support TechnicianCalabasas Hills (Hybrid), CAThis role supports restaurant and operational technology environments by troubleshooting technical issues, maintaining systems, and ensuring business-critical applications and infrastructure operate efficiently. The IT Support Technician will collaborate with infrastructure and operations teams to resolve technical problems, support end users, and maintain a high level of system availability across locations.
Vanir Construction Management, Inc.NewIT Coordinator - Technology Project Coordinator (TPC) Vanir Construction Management, Inc.IT Coordinator - Technology Project Coordinator (TPC)Los Angeles, California$83,312–$98,312 / yearRanked as a top PMCM firm by Engineering News-Record (ENR) for more than three decades, our award-winning team provides a full range of services to public and private sector clients in the aviation; healthcare; education (K-12 and higher); justice and essential services; science and technology; state and local government; transportation; water and wastewater; energy; and commercial, residential and nonprofit markets. This position will serve as a supporting resource for Technology Project Managers in managing and maintaining project documentation, scheduling meetings, and serving in an overall coordination capacity to successfully complete bond funded projects.
WINONICSIT Support Specialist (Entry-Level) WINONICSIT Support Specialist (Entry-Level)Brea, CAIn this role, you will be the first point of contact for technical support across both office and manufacturing environments, helping ensure our engineers, operators, and staff can work efficiently with minimal downtime. • Provide first-level IT support for hardware, software, network, and user access issues across office and manufacturing environments.
Fashion Nova LLCIT Technician - HQ Fashion Nova LLCIT Technician - HQbeverly hills, CAThe brand's name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online\u2013 powered by an innovative, social media-first marketing strategy.
SummitHRIT Technical Support I SummitHRIT Technical Support ILos Angeles, CAHighly experienced with core productivity tools such as Word, Excel, PowerPoint, and Outlook, as well as collaboration and integration solutions like OneDrive and Teams. PC Hardware Troubleshooting: Capable of diagnosing and resolving hardware component failures including motherboards, power supplies, memory and storage devices.
Ryzen SolutionsIT Manager Ryzen SolutionsIT ManagerValencia, CASupport internal IT team with Power BI dashboards and reporting frameworks to improve decision-making.· Support the transition toward cloud-enabled infrastructure and services.· Perform other related tasks and duties as required. This position will lead initiatives to improve enterprise systems, streamline business processes, and develop intelligent automation solutions, while also supporting infrastructure, networking, and IT operations.
Effortless OfficeIT Tech Support - Tier 1 Analyst (On-Site) Effortless OfficeIT Tech Support - Tier 1 Analyst (On-Site)Santa Anna, CAFull timeThe Tier 1 Support Analyst is the first point of contact for clients and provides troubleshooting support in areas including: hardware, application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.
Sawhorse ProductionsIT Support Specialist - Freelance Sawhorse ProductionsIT Support Specialist - FreelanceLos Angeles, CA$90,000–$110,000Sawhorse Productions is a Los Angeles based, Award winning full-service creative studio turning ideas into unforgettable experiences through captivating branded content, viral social moments, and groundbreaking interactive experiences. This is a reactive support role focused on keeping the studio running smoothly: handling emergency onboards and offboards, responding to last minute requests from the team, and serving as the on the ground point of contact for anything that cannot wait.
SummitHRIT Analyst – Technology Project Coordinator SummitHRIT Analyst – Technology Project CoordinatorLos Angeles, CAThe TPC will manage and coordinate the implementation of complex technology projects, identify and coordinate with project team to resolve technical issues, develop project presentations, including but not limited to the following project types: Networking and Communications . This position will serve as a supporting resource for Technology Project Managers in managing and maintain project documentation, scheduling meetings, and serving in an overall coordination capacity to successfully complete bond funded projects.
AstrolabIT Service Desk Engineer Intern AstrolabIT Service Desk Engineer InternHawthorne, California$30–$30 / hourExperience: At least 3 months of hands-on experience outside of the classroom, including extracurricular project teams, personal projects, or prior internship/work experience . We are singularly focused on designing, building, and operating a fleet of multi-purpose commercial planetary rovers to extend and enhance humanity’s presence in the solar system.
Motive CompaniesIT Helpdesk Administrator Motive CompaniesIT Helpdesk AdministratorFountain Valley, CA$28–$36 / hourTroubleshoots and identifies hardware and software problems in a timely manner; resolves routine problems, replaces defective components, and researches resources to identify solutions. Provide ongoing first and second-level helpdesk support and ticket triage, including problem troubleshooting, customer support, ticket creation, management, and follow-up.
Kroger Co.Online Grocery Pick-Up Clerk Kroger Co.Online Grocery Pick-Up ClerkHollywood, CAPart timeEssential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Crane Pumps & Systems IncIT Systems Administrator Crane Pumps & Systems IncIT Systems AdministratorLos Angeles, CA$70,000–$80,000 / yearPartner with IT team members to analyze recurring issues, recommend solutions, and support long-term improvements. Assist with planning, configuring, and deploying new infrastructure solutions including upgrades, migrations, and hardware/software installations.
Ledgent TechnologyIT User Support Manager (Law Firm) Ledgent TechnologyIT User Support Manager (Law Firm)Cerritos, California$135,000–$155,000The position ensures the delivery of professional, responsive, and efficient support services across all offices and, reporting directly to the Director of IT, works in close partnership to drive process improvements, support team growth, and foster a culture of accountability, collaboration, and high-quality service delivery. This role is responsible for building and managing a high-performing, people-centered support team that prioritizes customer experience, consistency, and continuous improvement.
Red Cup IT, Inc.IT Support Engineer Red Cup IT, Inc.IT Support EngineerLos Angeles, CAWe are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of an organization's IT infrastructure. Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk.
RevelystInformation Security Solutions Architect - IT & Cloud Infrastructure RevelystInformation Security Solutions Architect - IT & Cloud InfrastructureIrvine, CA$181,500–$209,000 / yearThe Information Security Solutions Architect - IT & Cloud Infrastructure serves as a trusted technical leader responsible for designing, architecting, and guiding the implementation of enterprise security solutions across our diverse technology landscape. This role works at the intersection of business strategy and technical execution, ensuring that our security architecture enables innovation while protecting our ERP platforms, supply chain systems, and connected device ecosystem.
Hyundai Autoever America10684 - Manager, IT Client Services Hyundai Autoever America10684 - Manager, IT Client ServicesIrvine, CAFull timeDrive operational stability, root cause analysis, and problem management to reduce recurring issues to ensure consistent incident, request, and escalation management across all Workspace Management services, including: Client Device Management (laptops, desktops, peripherals). This role oversees service delivery for Client Device Management, Workstation Engineering, Audio Visual (AV) Support, and Mobile Support, ensuring consistent, reliable, and customer-focused service aligned with contractual commitments and business outcomes.
J. Paul Getty Trust, TheIT Project Manager Sr J. Paul Getty Trust, TheIT Project Manager SrLos Angeles, CaliforniaThis position reports to the PPMO Manager and works closely with the Digital Visitor Experience Director, Enterprise Applications Director, and staff from across the organization, including product managers, engineers, and subject-matter experts to implement innovative solutions that address our user and business needs. This effort aims to centralize and streamline the hardware and software infrastructure—including a content management system (CMS)—that supports digital signage for visitors to the Getty Center campus.
TalentZokNewIT Technician - TalentZok TalentZokIT Technician - TalentZokSan Pedro, CA$27–$35.50 / hourDESCRIPTION:The selected candidate will be responsible for:Diagnose and resolve issues with desktops, laptops, printers, and peripheral devices. Arranges service by software or hardware vendors to repair or replace defective products.