p>Skills/Qualifications: Bachelors degree in Information Technology, Computer Science, Business Information Systems, or a related field preferred; equivalent combinations of experience and certifications will be considered 3+ years of progressive IT support, endpoint management, or systems administration experience, preferably in a mid-sized company environment (150-500 users) Proven ability to balance structured project work with daily support demands in a fast-paced environment Hands-on experience with Windows, macOS, iPads, mobile devices, and common business peripherals and applications Experience with Microsoft 365 and Exchange Online administration Familiarity with Microsoft Intune, endpoint management, device compliance, and application deployment practices Familiarity with Microsoft Entra ID/Azure Active Directory, user administration, groups, and access management Experience with help desk ticketing systems, IT asset management, user onboarding/offboarding, and SOP development Familiarity with SaaS administration, basic networking, identity management, SSO, and SCIM concepts Strong communicator with the ability to explain technical topics clearly to both technical and non-technical audiences Highly organized, detail-oriented, and capable of managing multiple priorities Service-minded, professional, and motivated by helping others succeed; strong follow-through and ownership mindset Prior experience in construction, AEC, or other project-based industries a plus Familiarity with AI productivity tools such as Microsoft Copilot, Anthropic Claude, or ChatGPT a plus CompTIA A+, Network+, Microsoft, or ITIL v4 certifications desirable. Blach Construction is a financially stable, award-winning, mid-sized general building contractor and construction manager headquartered in San Jose with operations throughout the greater Bay Area, Southern California, and the Central Coast region.