Assist clients with booking hotels, resorts, and other accommodations through online platforms
Research and recommend lodging options based on destination, budget, and preferences
Process reservations, updates, and modifications accurately and efficiently
Maintain organized records of bookings, client requests, and confirmations
Communicate professionally with clients and supplier partners via email, phone, and chat
Stay informed on hotel promotions, cancellation policies, and destination trends
Collaborate with team members to ensure client satisfaction throughout the booking process
Qualifications:
Previous experience in hotel booking, hospitality, or customer service preferred
Excellent communication skills and a client-focused attitude
Strong attention to detail and ability to manage multiple bookings at once
Proficient in using online systems, booking platforms, and digital communication tools
Ability to work independently in a remote environment
Must be 18 years or older with access to a computer and reliable internet
Interest in travel and helping others plan comfortable, memorable stays
What We Offer:
Fully remote work with flexible scheduling
Training and development opportunities in the travel and hospitality industry
Supportive team environment with growth potential
Access to professional booking tools and supplier resources
Incentive opportunities and travel perks
Work Environment:
This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Job Title:
Online Hotel Reservationist – Fully Remote
About Destination Knot:
At Destination Knot, we create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support.
Responsibilities:
- Follow PMO methodology and processes to lead and manage projects end-to-end.
Summary: Under the direction of the Manager, Director, or other senior personnel, the Project Manager determines user demands, establishes work priorities, and plans, directs, and monitors project work.
Knowledge and application of IT controls and governance frameworks such as SOC 1/2, COBIT, NIST (CSF, 800-53, and 800-171), ITIL, ISO 27001/2, and best practices.