6 Results for

Online IT Jobs in Saginaw, MI

Jobs

Hope, MI30+ days ago

This position requires someone who is personable, has great communications skills, pays close attention to the details, and has a lot of patience when dealing with users who have a wide range of PC experience from very knowledgeable to someone who has never touched a PC. • Reads, classifies, responds to, or re-assigns incoming Helpdesk Requests to either Technical Services Team or Business Applications Team.

Bay City, MI8 days ago

IT Support Analyst will serve as the go-to escalation point for help desk tickets, delivering fast, effective resolutions to user issues while playing a key role in strengthening day-to-day network operations and driving continuous improvement. Key responsibilities include diagnosing and resolving issues across hardware, operating systems, Microsoft Office, and business-critical applications, while providing hands-on assistance that users can rely on.

Saginaw, MI30+ days ago

The following outlines the responsibility of a SDT L3 role: L3: Escalations and team mentor+ Essential Job FunctionsProvide support to end users of managed services clientsTake direction from the Service Desk Manager and manage ticket assignments relative to ticket priority and ageFollow specific Service Desk Team documented processes and workflowsWork assigned tickets from triage through completionUse our suite of service desk and tools to diagnose and resolve client support issuesRefer to client technical documentation for information that will help you understand and resolve client technology issuesEscalate assigned aging tickets to the SDM when assigned tickets cannot be resolved within 1-hour to maintain acceptable average resolution time KPI Seek assistance from the SDM when stuckDocument service work and time in ConnectWiseUnderstand the implications and effect of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruptionWork collaboratively with the members of the Service Desk Team, and cross functionally with all service delivery teams and team members familiar with the client environment and businessWork with the SDM to identify chronic service issues across the client baseProvide on call support based on the on-call schedule/rotationProvide on-site service as necessaryMaintain technical skills required to perform the SDT role Attend and participate in weekly one-on-ones with SDM and monthly team meetings+ Education and ExperienceTechnical skill relevant to technologies supported (ongoing)Strong organizational and coordination skillsExcellent communication abilities for effective client and team interactionsAbility to manage multiple tasks and prioritize effectivelyTechnical skill relevant to technologies supported (ongoing)Strong organizational and coordination skillsExcellent communication abilities for effective client and team interactionsAbility to manage multiple tasks and prioritize effectivelyCompTIA A+, Network+, or Security+ certification preferred. Service Desk Technician Level 3 (SDT L3) OverviewService desk technicians are first responders to reported and ticketed client issues.

Saginaw, MI30+ days ago

E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employees to electronically verify the employment eligibility of their newly hired employees in the United States. The Student Program at Nexteer Automotive offers high-potential students meaningful opportunities to apply classroom learning in a professional environment while gaining hands-on experience and valuable industry exposure.

Saginaw, MI11 days ago

ESSENTIAL JOB RESPONSIBILITIES: Will assist in hardware and software maintenance of computer systems and peripherals, including printers, scanners, document cameras, projectors, sound systems, interactive devices, PCs (desktops and laptops), Chrome OS-based devices, tablets (iOS and Android), and telephony devices. GENERAL SUMMARY OF THE POSITION: Reporting to the Director of Technology, the Technical Support Specialist will provide support and maintenance of personal computer systems and peripherals for Saginaw ISD and partnering locations.

Flint, MI30+ days ago

A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, JLL brings together a team of more than 103,000 professionals whose combined industry expertise and local market knowledge delivers exceptional results for our clients. Maintenance Supervisor - Paint Shop Operations Location: Flint, MI Employment Type: Full-Time Shift: 1st Shift About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management.