Keywords: PLM Support, Teamcenter, Xcelerator Tools, NX, Opcenter, Capital, PLM Administration, PLM Configuration, Tier 1 Support, Tier 2 Support, Help Desk, Ticket Triage, Root‑Cause Analysis, Environment Troubleshooting, Secure Environments, Classified Environments, TEM, Deployment Center, PLM Deployment, PLM Upgrades, PLM Operations, PLM Integrations, ERP Integration, MES Integration, Linux Administration, Windows Server Administration, Virtualized Environments, Networked Systems, Scripting, Automation, Identity and Access Management, SSO, SAML, SSL, Active Directory, Java EE, NET, PostgreSQL, Oracle, SQL Server, PLM Best Practices, Cross‑Functional Collaboration, Distributed Teams, DoD SRG, RMF, ATO Support, Infrastructure as Code, Terraform, AWS CloudFormation, ENOVIA, Aras Innovator, Windchill, Agile PLM, Aerospace PLM, Automotive PLM, Manufacturing PLM, Life Sciences PLM. Zachary Piper Solutions is seeking an experienced PLM Systems Support Engineer (Help Desk) to provide Tier 1/Tier 2 support across a suite of PLM tools-including Teamcenter, NX, Opcenter, Capital, and related Xcelerator‑based applications-within complex enterprise and secure environments.