p>Technical Expertise: • Demonstrates strong problem-solving and diagnostic abilities • Applies cybersecurity practices to protect organizational data • Explains technical concepts clearly to non-technical users • Ensures timely completion of tasks and maintains system reliability • Responds effectively to changing technology needs and priorities.
• Administer and maintain Windows-based servers, Active Directory, and cloud services (e.g., Microsoft 365 / Azure AD) • Manage user accounts, permissions, group policies, and role-based access controls • Monitor system performance, uptime, and capacity; proactively address issues • Perform routine system maintenance, patching, updates, and backups.