Confidential CompanyHelp Desk IT Technical Support Specialist Tier 1 Confidential CompanyHelp Desk IT Technical Support Specialist Tier 1Cleveland, OH$40,000–$55,000 / yearAnswering, evaluating, and prioritizing incoming telephone, voice mail, e-mail, and in-person requests for assistance from clients experiencing problems with hardware, software, networking, server and other computer-related technologies. An Excellent Communicator - Our clients see our Help Desk Support Technicians as an extension of their own team, and we need you to be able to talk to them on their terms, and have them not only understand you, but hopefully hang on your every word (and follow your lead).
VitalsearchgroupNewIT Support Specialist VitalsearchgroupIT Support SpecialistCleveland, OhioThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IICleveland, OHIOMinimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory . MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) .
Truth For LifeIT Systems Administrator Truth For LifeIT Systems AdministratorChagrin Falls, OHKey responsibilities include administering and maintaining on-premises and/or cloud-based servers, designing and supporting system architectures, and ensuring high availability, performance, and reliability of core services. You will play a lead role in strengthening the organization’s security posture by maintaining PCI compliance and advancing security best practices, including responding to security incidents and supporting security awareness initiatives.
Benesch LawDirector of IT Infrastructure & End User Services Benesch LawDirector of IT Infrastructure & End User ServicesCleveland, OH$185,000–$232,000 / yearThe Director of IT Infrastructure & End-User Services is a senior leadership role that is responsible for the strategy, security, availability, and day-to-day operation of the organization's technology infrastructure and end-user support services across a multi-office environment. Owns end-user computing service delivery, including device deployment and support, endpoint configuration and patching, break/fix, platform hardening, software distribution, and coordination of equipment.
Avient CorporationIT Order to Cash Process Architect (Specialist) Avient CorporationIT Order to Cash Process Architect (Specialist)Avon Lake, OHFull timeProvide functional leadership to stakeholders in Sales, Customer Service, Logistics, and Warehousing to translate abstract ideas into tangible concepts, defining the problem, outlining the proposed technical solution, and articulating the potential value proposition. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient's strategic goals, to meet our customer needs, and to accomplish your career goals.
Avient CorporationIT Specialist - FICO Avient CorporationIT Specialist - FICOAvon Lake, OHFull timeAs an IT Specialist focused on driving business value, you will act as a scout to identify emerging technology trends, a facilitator of creative ideation, and a champion for experimental projects that have the potential to deliver significant competitive advantages for our finance organization. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient's strategic goals, to meet our customer needs, and to accomplish your career goals.
The PNC Financial Services Group IncDigital Product Manager Lead Senior - Mobile & Online Banking Security The PNC Financial Services Group IncDigital Product Manager Lead Senior - Mobile & Online Banking SecurityCleveland, OH$114,500–$202,150 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Judge GroupIT Director Judge GroupIT DirectorTwinsburg, OH$170,000–$200,000 / yearThis role is ideal for a hands‑on IT leader who has led ERP implementations (SAP strongly preferred), managed mid‑sized teams, and enjoys wearing multiple hats in a process‑driven, continuous‑improvement culture. This is a newly created, high‑impact leadership role with ownership of IT operations today and responsibility for guiding a large‑scale ERP consolidation and modernization initiative.
Federal Reserve Bank (FRB)IT Project Manager Federal Reserve Bank (FRB)IT Project ManagerCleveland, OHFull timeBank’s Ethics Rules and Drug Testing: As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions.
The Goodyear Tire & Rubber CoIT Risk & Security Consultant The Goodyear Tire & Rubber CoIT Risk & Security ConsultantAkron, OHWhat Will Set You Apart: Strong team-player capable of creating relationships, working well with new acquaintances quickly and confidently; works to build trust and partner with stakeholders globally across multiple organizations internally as well as external government organizations such as US-CERT, DHS, FBI, and ICS-CERT as required. The role will participate in the operational support of the cyber security tooling that protects and encompasses process and technology controls across the global enterprise, with primary focus on cloud technologies from both AWS and Azure.
PeopleSharpIT Support Technician PeopleSharpIT Support TechnicianBeachwood, OHFull timeIn this role, you’ll work alongside senior engineers to troubleshoot a wide range of end-user environments, support business-critical systems, and gain the hands-on technical experience that helps build a long-term IT career. Ashton Solutions is a fast-growing MSP supporting businesses across Northeastern Ohio, and we’re looking for an IT Support Technicianto join our collaborative team.
DataServ Integrations, LLCIT Network Design Engineer DataServ Integrations, LLCIT Network Design EngineerWestlake, OHJoin us the DataServ/xFact as our next Design Engineer, working with our Sales and Design Engineer Teams to design leading solutions for our customers throughout Ohio. Five years' experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.
Great Day Improvements: A Family of BrandsCUSTOMER PROCESSING SPECIALIST Great Day Improvements: A Family of BrandsCUSTOMER PROCESSING SPECIALISTTwinsburg, OhioQualifications: Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries. Must be proactive in your approach to managing customer interactions, customer expectations, and be able to work within the organization to provide the customer win-win solutions.
Park Place Technologies LLCNewHelp Desk Technician I Park Place Technologies LLCHelp Desk Technician IHighland Heights, OHThe Help Desk Technician I provides first-level technical support to end users, serving as the initial point of contact for IT-related issues and requests. This role focuses on troubleshooting and resolving routine hardware, software, and access issues while delivering excellent customer service.
Point of Sale InnovationHelp Desk Support for POS Systems Point of Sale InnovationHelp Desk Support for POS SystemsAlliance, OHWe are looking for a Help Desk Support Technician to assist customers with technical issues related to our Point of Sale (POS) computer systems. This role involves troubleshooting hardware, software, and networking issues while providing excellent customer service.
MCPCDelivery Coordinator I MCPCDelivery Coordinator IBrookpark, OH$22–$24 / hourKEY COMPETENCIES • Ability to effectively balance multiple tasks • Strong interpersonal skills with ability to interact with a diverse range of individuals • Effective problem solving and decision making • Excellent writing, speaking and presentation skills • Proven team building skills • Embraces creativity and positive change • Consistently demonstrates integrity and ethics. The Deliver Coordinator /Customer Service Support Specialist Tier I serves the company’s customers by providing product and service information and resolving product and service problems.
Pyramid, IncPLM Engineer Pyramid, IncPLM EngineerAkron, OH$60–$65 / hourContractorConduct regression and validation processes, including smoke tests, manual testing, regression tests, and formal runs with new development builds. Perform performance testing (load, endurance, scalability, stress, and volume) using tools such as JMeter, Neoload, and BlazeMeter.
Weltman Weinberg & Reis Co LPANewStrategic Business Systems Analyst Weltman Weinberg & Reis Co LPAStrategic Business Systems AnalystIndependence, OH$65,536–$84,713 / yearThe Strategic Business System Analyst is responsible for supporting the Collections Management team and internal departments with a variety of requests including reviewing, analyzing and evaluating business and user needs, documenting business requirements, defining scope and objectives and formulating business solutions. Work closely with IT on projects, specifically where multiple systems (i.e. CSS IMPACT, Data Warehouse) are involved in a change, or where testing is needed of IT enhancements as they relate to collections/onboarding.
Kloud9 IT, Inc.Tier 1 Technical Support Specialist Kloud9 IT, Inc.Tier 1 Technical Support SpecialistCLEVELAND, OhioRemote$40,000–$50,000The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users.