175 Results for

Online IT Jobs in Urbana, MD

Jobs

Vienna, VA11 days ago

$50,000–$65,000

About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cyber Security, Intelligence Analysis, Financial Management, Facilities Engineering Services, and Program Management support to the Intelligence Community (IC), the Department of Defense (DoD), and other federal government customers. Tasks include maintaining and managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and end user issues.

McLean, Virginia30+ days ago

As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home. While classified as a Level 1 role, this position offers opportunities to contribute beyond basic support through ownership of issues, collaboration with cross-functional IT teams, and participation in continuous improvement initiatives.

Washington, DC30+ days ago

This position will provide day-to-day meeting support and perform audio visual teleconferencing (AV/VTC) tasks such as completing Help Desk tickets and responding to telephone requests for AV/VTC assistance, maintaining active status board on system readiness, duplicating services, providing support for special events, and ensuring that all AV/VTC equipment is operational and set up properly. Also provide day-to-day Information Technology (IT) technical support for software and hardware, network connectivity, conference rooms, hoteling space and telephony.

Ellicott City, MARYLAND30+ days ago

Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .

Silver Spring, MD30+ days ago

Full-time

Leverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.

Silver Spring, MD30+ days ago

Full-time

Ashburn, VA26 days ago

$70,000–$90,000 Per Year

PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.

New!

Columbia, MD2 days ago

$50,000–$60,000

In this role, you will support day-to-day IT operations, end-user technology needs, hardware and software troubleshooting, account support, conference room technology, and general infrastructure support across the organization. The IT Specialist will work closely with internal users, assist with onboarding and offboarding, troubleshoot workstation and application issues, support office technology, and help maintain reliable IT operations across both office and warehouse environments.

Columbia, MD8 days ago

This is a hands-on role where you'll spend time throughout the office troubleshooting issues, setting up and maintaining computers and mobile devices, helping with hardware and software installs, and making sure employees have the tools they need to do their jobs successfully. This role is ideal for someone early in their IT career who wants real exposure to day-to-day technology support across an entire organization - from troubleshooting hardware and software issues to helping employees face-to-face throughout the office.

New!

Columbia, MD6 days ago

$16–$29 Per Hour

For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders.

Reston, VA30+ days ago

This position will serve as the primary IT leader for the organization—overseeing daily technology operations, managing vendors and systems, and helping guide the company's IT strategy as we scale. SonicWall Firewall Knowledge: Experience in configuring and managing SonicWall firewall systems to safeguard the network against potential threats and ensure secure data transmission.

Washington, DC30+ days ago

Install, monitor, troubleshoot, replace, and support, virtual desktop infrastructure (VDI), end user equipment (terminals, printers/printer consumables, Multi-function devices/multi-function device consumables, mobile devices, VTCs, scanners, VOIP phones, thin-clients, etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Excellent verbal and written communication skills, phone etiquette, keyboarding skills, data entry skills, people skills, customer focused and service oriented, attentive to details, act with professionalism, able to multi-task.

Ashburn, VA30+ days ago

Skills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.

New!

Silver Spring, MD4 days ago

$25.50–$33.50

The Sisters of Mercy of the Americas is seeking a customer-focused IT Support Specialist I to provide Level 1 technical support to employees and women religious across a global organization. This role supports PCs, Macs, mobile devices, Office 365, connectivity, onboarding, and helpdesk requests while delivering exceptional customer service.

Lanham, MD30+ days ago

AST SpaceMobile is seeking a highly skilled, security-focused Senior IT Engineer to lead the architecture, implementation, and ownership of our CMMC Level 2 (NIST SP 800-171) network. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.

North Bethesda, MD30+ days ago

Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. You will provide first-level technical support to end-users via Slack, Freshdesk, and in-person, gaining hands-on experience in a fast-paced corporate environment.

Rockville, MD30+ days ago

This role is responsible for supporting mobile devices, assisting end users with technical issues, maintaining device inventory, and providing general help desk support. ASSYST is seeking a Fleet Management IT Operational Support professional to provide technical support for department-issued devices and assist with IT operations related to fleet management systems.

Vienna, Virginia30+ days ago

Monitor and analyze incident trends, service request volumes, escalation patterns, and operational risks; implement corrective actions as needed. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success.

Maryland, MD8 days ago

$80,000–$125,000 Per Year

Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. Participate in SCRUM teams alongside federal staff, contractors, and state IT representatives, contributing to the development of test cases and overall testing strategies.

Ashburn, VA30+ days ago

Remote

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.

Ashburn, VA30+ days ago

Remote

Escalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.

Silver Spring, Maryland23 days ago

$25–$28 Per Hour

The NMFS Service Desk Support (Service Desk) is currently the initial point of contact for information technology and program support services for NMFS programs and staff based at the headquarters in Silver Spring, Maryland. The team also supports video teleconference capability used by various NMFS executives on a variety of platforms, including but not limited to: Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar.

New!

Ashburn, VA3 days ago

$61,000–$64,000

Responsibilities include diagnosing and resolving hardware, software, remote access, and account-related issues; supporting desktops, laptops, tablets, printers, and peripherals; performing remote software installations; documenting and managing tickets; and escalating issues to specialized teams or vendors when needed. You’ll troubleshoot complex technical issues involving Windows environments, Active Directory, Microsoft 365, Outlook, VPN connectivity, remote access tools, authentication methods, and mobile device management platforms.

Washington, D.C., Washington, DC24 days ago

$26–$33 Per Hour

Final compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor.

Rockville, Maryland30+ days ago

$74,000–$79,000 Per Year

This role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.

Rockville, Maryland30+ days ago

$60,000–$64,000 Per Year

This role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.

Maryland, MD24 days ago

$23.08–$28.85

The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.

Washington, DC30+ days ago

This role is ideal for experienced IT support specialists and system generalists with a proven ability to deliver high-quality end-user support in fast-paced environments. The ideal candidate brings extensive experience supporting modern IT platforms, ensuring system quality, and documenting processes in complex federal environments.

New!

Ashburn, VA3 days ago

$48,000–$50,000

You will manage inbound support requests through phone, chat, email, and ticketing systems, providing exceptional customer service while troubleshooting application and access issues. Success in this role requires strong technical aptitude, excellent communication skills, and the ability to thrive in a rotating shift environment supporting mission-critical operations.

Ashburn, VA8 days ago

Remote

Because ACE Tier II analysts interact daily with trade organizations, brokers, importers, and other stakeholders who speak the language of trade, candidates who can communicate fluently in trade terminology (entry types, bonds, PGAs, harmonized tariff schedules, port operations, and related concepts) will be best positioned to succeed in this role. Background in trade brokerage, freight forwarding, port operations, or a related trade industry role; candidates who have worked alongside licensed customs brokers, port directors, or trade compliance officers are strongly encouraged to apply.

Maryland, MD30+ days ago

$100,000–$140,000

Additionally, the candidate will serve as the primary technical escalation point for the team, demonstrating strong hands-on expertise in Active Directory (including OU structure), endpoint management tools such as JAMF and SCCM, and mobile device management platforms like Intune or MobileIron. The ideal candidate will also lead day-to-day contract and project activities across multiple task areas, including scheduling meetings, briefing stakeholders, and tracking actions to closure, while keeping leadership informed of mission-impacting issues such as outages or security events.

Ashburn, VA30+ days ago

Remote

This role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD).

Maryland, MD30+ days ago

$28–$32

Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

Reston, VA30+ days ago

Provide customer support personnel with adequate training to maintain and resolve the following client issues via telephone: Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity. Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy).

Maryland, MD30+ days ago

$66,900–$81,800

This position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.

Reston, VA30+ days ago

We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. This is a true player/coach role-you will spend the majority of your time directly supporting users while also leading, mentoring, and guiding a small team of help desk analysts.

Hagerstown, MD30+ days ago

$19–$23 Per Hour

windows, outlook, o365, win 7, win 10, active directory, Desktop, Support, Help Desk, Troubleshoot, Windows 10, Support, Active directory, Troubleshooting, Customer service, Help desk, Technical support, Office 365, Outlook, Imaging, Deployment, Troubleshooting hardware, O365, Ticketing system, Imaging software, Printer support, Desktop hardware, Desktop, Microsoft office, Hardware support, Hardware, Printers, Software Installation, Phone support, Network connectivity, Exchange, ServiceNow, Help desk support, Application support, Customer support. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Washington, DC30+ days ago

The Desktop Support Manager provides leadership, operational oversight, and advanced technical expertise while managing a team responsible for supporting enterprise desktop systems, mobile devices, and end-user technology across the hospital. The position works closely with Service Delivery, Endpoint Management, and other IT teams to ensure timely incident resolution, service quality, and continuous improvement of desktop support services.

Tysons, VA30+ days ago

Full-time

You will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures.

Reston, Virginia30+ days ago

$115,000–$120,000 Per Year

This is a true player/coach role—you will spend the majority of your time directly supporting users while also leading, mentoring, and guiding a small team of help desk analysts. A Help Desk Lead / Supervisor is sought to serve as a hands‑on technical leader and working supervisor within an IT support organization.

New!

Ashburn, VA2 days ago

$61,000–$64,000

Join a mission-driven technical support team supporting the Automated Commercial Environment (ACE) — the U.S. government’s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities. You’ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.

Rockville, Maryland22 days ago

$68,000–$70,000 Per Year

Assuming responsibility for assisting Government staff with remediation of security incidents including but not limited to: removal of the threat or vulnerability, removal of End-of-Life software, manually patching, anti-virus scans, manual update of automated patching software, malware scans, and device re-image Qualifications: Experienceand Qualifications. TheTechnicianmust be responsible for immediate escalation of security incidents found in theclientenvironments as reported by the NIH Incident Response Team (IRT) and the appropriate ISSO.The technician must work with the customer to resolve incidentsand escalate to Tier 3 SMEs if resolution is not found.

Sterling, VA30+ days ago

$51,000–$82,000 Per Year
Full-time
Employee

Provide remote troubleshooting support for proprietary software, desktop, network, and mobile device issues (incidents), and customer requests (for example, password resets) via multiple support channels (phone, email, chat, and ticket queue). Peraton is seeking a Customer Support Specialist (“CSS”) to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Diplomatic Technology (DT) Consular Affairs Enterprise Infrastructure Operations (CAEIO) program.

Laurel, MD30+ days ago

Bachelor’s degree in technical discipline from an accredited college or university; an additional 5 years of SA experience might be substituted for a degree is required. Must communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

Annapolis Junction, MD30+ days ago

Remote

We are looking for a skilled and experienced System Administrator Level 2 to join our team and play a critical role in providing technical support and troubleshooting services across network, desktop, and systems hardware/software. Mission: As a Systems Administrator on this government program, you will play a key role in diagnosing and resolving technical issues, while mentoring junior team members to foster a collaborative and knowledge-driven IT environment.

New!

Washington, Washington, DC2 days ago

$80,000–$100,000 Per Year

This position requires strong leadership in enterprise IT service environments, a data-driven approach, and a proven ability to enhance service quality, optimize operational processes, and build high-performing teams. Overview: GovCIO is seeking an experienced Service Area Manager (SAM) to lead and oversee Customer Service Center (CSC) operations supporting a large federal client in Washington, DC.

New!

Ashburn, VA2 days ago

Remote

$48,000–$50,000

We are seeking customer-focused Help Desk Specialists to join a high-volume support team providing frontline technical assistance to external users and partner organizations. Troubleshoot basic to intermediate technical issues related to Windows systems, Microsoft applications, account access, and web-based platforms.

Herndon, VA30+ days ago

Manage the 24x7x365 Enterprise Operations Center, utilizing enterprise monitoring tools (e.g., Oracle Enterprise Manager, Splunk, SolarWinds) to proactively identify and resolve issues before they impact end-users. This leader will ensure Total Ticket Ownership (TTO) across all tiers, manage critical incident response, and oversee the availability of servers, networks, and automated monitoring tools (e.g., Splunk, SolarWinds).

Bethesda, MD30+ days ago

Full-time

Key responsibilities include: Elicit requirements (using JAD sessions, document analysis, surveys business process descriptions, use cases, scenarios, and workflow analysis) for software applications, structuring them in requirements documents for structuring them in requirements documents for stakeholder (buy in) or (agreement). You would be joining forces with the technology team of our sister company, Rapid Finance, to work on an internal suite of products as well as build brand new commercial off-the-shelf products using the latest Microsoft technology stack.

Washington, Washington, DC.30+ days ago

The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and tracking, ticket escalation, communications and notifications, mobile services support, management of knowledge-based articles and SOPs. This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.

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Online IT Jobs in Urbana, MD

IT Service Desk Specialist - SECRET clearance required Tesla Laboratories. Inc.

IT Helpdesk Specialist 1 Somatus, Inc.

IT - AV Specialist TechDigital Corporation

IT Help Desk Support - Level II K2 Staffing

SharePoint Online (SPO) / MS Power Platform Developer - Jr DRT Strategies, Inc.

SharePoint Online (SPO) / MS Power Platform Developer - Mid DRT Strategies, Inc.

Engineer IT-Support Digital Realty Trust

IT Specialist Sealing Technologies, a Parsons Company

IT Desk Support Analyst American Pest

Online Order Filling Team Associate Walmart

IT Manager Muller, Inc.

IT Support - Deskside Tier 2 BDR Solutions LLC

IT Support Specialist - Senior C3EL

IT Service Level 1 The Sisters of Mercy of the Americas

Senior IT Engineer AST SpaceMobile

IT Service Desk Intern Xometry

Fleet Management / IT Operational Support ASSYST, Inc.

IT Service Desk Lead Integral

IT Quality Assurance Analyst, Senior LCG, Inc.

Help Desk Specialist II (Tier II – Advanced Support) Aretec Inc

Help Desk Specialist I (Tier I Agent – Internal) Aretec Inc

Help Desk Specialist Entarian

Help Desk Specialist II- Tier 2 Support TEEMA

Help Desk Specialist Ardent Eagle Solutions

Help Desk Specialist (Tier 3) / Application Support Specialist Goldbelt, Inc.

Help Desk Specialist (Tier 1–2) / Application Support Specialist Goldbelt, Inc.

Desktop Support Technician, Junior LCG, Inc.

Information Systems Specialist Rapid Strategy

Help Desk Specialist I - Tier 1 Support TEEMA

ACE Account Service Desk Specialist (Tier II – ASD) Aretec Inc

Help Desk Manager / Project Manager LCG, Inc.

CBP Technology Service Desk Aretec Inc

Desktop Support Technician, Associate LCG, Inc.

Tier 2 Service Desk L2 Sharp Solutions Inc

Desktop Support Technician, Senior LCG, Inc.

Help Desk Lead / Supervisor Converged Security Solutions

Desktop Support Technician -London, KY Masco Corporation

Desktop Support Manager Howard University Hospital

Helpdesk Support (Senior) - Tysons Agil3 Technology Solutions (A3T)

Help Desk Manager Addison Group

ACE Account Service Desk Specialist TIER 2 TEEMA

Desktop Support Technician - Tier 2 CTIS, Inc.

Customer Support Specialist (Technical) Peraton

Linux Systems Administrator ManTech

System Administrator Level 2, Shift: Wed-Sun, 2 PM - 10 PM (AE26031346SA2) Advantage Engineering & IT Solutions Inc

Service Area Manager (SAM) Govcio LLC

Tier 1 Help Desk - Remote Hire Evolution Consulting

Integration Service Delivery Manager ManTech

Business Systems Analyst Rapid Finance

Service Center Manager Empower AI Inc.

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