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The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.

Overview:
BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands.  We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.  We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. Positive Work Environment & Culture<ul><li class="x_MsoNormal">Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.</li><li class="x_MsoNormal">Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments. </li></ul> Overview & Position SummaryThis position supports the SHAWOOD sales experience by engaging prospective buyers online, delivering timely and accurate information, and guiding customers through early phases of their homebuying journey. This role manages digital inquiries, nurtures leads, and communicates SHAWOOD’s premium product value through personalized interactions. It collaborates with sales teams, marketing, and community operations to maintain up-to-date knowledge and ensure customers receive consistent, brand-aligned information. This position contributes to sales success by creating meaningful connections that drive qualified appointments and support overall conversion goals. Primary Responsibilities<ul><li style="margin-bottom:0in">Respond to online inquiries, calls, and digital leads with timely, accurate, and brand-aligned communication.</li><li style="margin-bottom:0in">Guide prospective buyers through initial discovery conversations, highlighting SHAWOOD design philosophy, product features, and community offerings.</li><li style="margin-bottom:0in">Qualify leads by assessing customer needs, purchase readiness, and fit across available SHAWOOD homes and communities.</li><li style="margin-bottom:0in">Schedule appointments, tours, or consultations with onsite SHAWOOD sales ambassadors.</li><li style="margin-bottom:0in">Maintain accuracy of customer interactions, notes, and lead progression within CRM systems.</li><li style="margin-bottom:0in">Collaborate with marketing, sales, and community teams to ensure digital information, pricing, timelines, and availability remain current.</li><li style="margin-bottom:0in">Analyze lead activity and identify opportunities to improve digital engagement and follow-up strategies.</li><li style="margin-bottom:0in">Resolve difficult customer questions or situations by applying knowledge of SHAWOOD products and homebuilding processes.</li><li style="margin-bottom:0in">Support team members by sharing best practices and assisting with routine digital communication tasks.</li><li style="margin-bottom:0in">Uphold SHAWOOD brand standards through elevated service, detailed communication, and product expertise.</li></ul> Education & ExperienceRequired:<ul><li style="margin-bottom:0in">Bachelor’s degree OR equivalent combination of education and experience.</li><li style="margin-bottom:0in">A Real Estate License is required. </li><li style="margin-bottom:0in">Minimum 2 years of experience in online sales, customer engagement, real estate, or a similar role.</li><li style="margin-bottom:0in">Experience responding to digital inquiries and guiding customers through early buying stages.</li><li style="margin-bottom:0in">Hybrid position: Must be able to work from home on weekends and in-office other scheduled days.</li></ul> Preferred:<ul><li style="margin-bottom:0in">Experience in luxury residential sales, architectural product education, or premium customer service environments.</li><li style="margin-bottom:0in">Proficiency with CRM tools, online listing platforms, and digital communication systems.</li><li style="margin-bottom:0in">Experience supporting high-end or brand-driven customer engagement processes.</li></ul>Skills & Competencies<ul><li style="margin-bottom:0in">Strong digital communication and customer engagement skills.</li><li style="margin-bottom:0in">Broad knowledge of online sales processes, lead management, and customer qualification.</li><li style="margin-bottom:0in">Ability to resolve difficult questions using product knowledge and analytical thinking.</li><li style="margin-bottom:0in">High attention to detail and consistency in CRM updates and follow-through.</li><li style="margin-bottom:0in">Ability to work collaboratively with sales, marketing, and community operations.</li><li style="margin-bottom:0in">Strong organizational skills and ability to manage multiple inquiries at once.</li><li style="margin-bottom:0in">Ability to adapt communication style to a luxury customer audience.</li><li style="margin-bottom:0in">Problem-solving skills to address cross-functional or multi-area questions.</li><li style="margin-bottom:0in">Ability to provide guidance to entry-level or new team members.</li><li style="margin-bottom:0in">Commitment to maintaining SHAWOOD brand integrity in all interactions.</li></ul> Working ConditionsWork is performed primarily in a general office environment and one's home using computers, CRM systems, digital communication tools, and online platforms. Occasional visits to SHAWOOD communities or model homes may be required to maintain product familiarity. Minimal travel may be required for team meetings or training. Work hours may extend into evenings or weekends based on online traffic patterns. Tuesday - Saturday work scheduel.   Compensation<ul><li style="margin:0in 0in 0in 0.75in">Base Salary: $55,000 - $65,000 + monthly discretionary bonus (Total Comp - 95k)</li><li style="margin:0in 0in 0in 0.75in">FLSA Status: Non-Exempt</li></ul> Comprehensive Benefits PackageWe offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: <ul><li class="x_MsoNormal">Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.</li><li class="x_MsoNormal">Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li class="x_MsoNormal">Financial Future: Access a 401(k) retirement savings plan.</li><li class="x_MsoNormal">Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).</li><li class="x_MsoNormal">Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available. </li><li class="x_MsoNormal">Exclusive Perks & Discounts</li><li class="x_MsoNormal">Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts.</li><li class="x_MsoNormal">Pet Insurance: Enjoy discounted group pet insurance rates.</li></ul>If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at www.richmondamerican.com for additional information. Sekisui House U.S., Inc. is an Equal Opportunity Employer.

Sekisui House U.S.

SHAWOOD Online Home Advisor

Analysis Skills

Architectural Services

Best Practices

Calendar Management

Communication Skills

Communication Systems

Consumer Branding

Cross-Functional

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Support/Service

Customer/Client Research

Detail Oriented

Develop and Maintain Customers

Follow Through

Lead Management

Marketing

Online Communications

Organizational Skills

People Management

Philosophy

Pricing

Problem Solving Skills

Process Management

Real Estate

Requirements Management

Resolve Customer Issues

Sales

Sales Qualification

Sales Support

Team Player

Time Management

Work From Home

eCommerce Sales

[AW]-iCims

Company Overview: Naplesjetcenter is an innovative and dynamic online education company that provides high-quality virtual learning experiences to students around the world. You will be responsible for creating and delivering engaging and interactive lessons, providing personalized instruction, and assessing student progress.

, remotePosition: Online Teacher/TutorCompany Overview:Naplesjetcenter is an innovative and dynamic online education company that provides high-quality virtual learning experiences to students around the world. Our mission is to make education accessible and convenient for all students, regardless of their location or schedule. We are committed to providing personalized and engaging instruction to help students achieve their academic goals.Job Description:We are seeking a highly motivated and experienced Online Teacher/Tutor to join our team. In this role, you will have the opportunity to work remotely and teach a diverse range of subjects to students of all ages and levels. You will be responsible for creating and delivering engaging and interactive lessons, providing personalized instruction, and assessing student progress.Key Responsibilities:- Create and deliver engaging and interactive online lessons to students- Provide personalized instruction and support to students based on their individual needs and learning styles- Assess student progress and provide feedback to students and parents/guardians- Collaborate with other teachers and staff to develop and improve curriculum and teaching methods- Maintain accurate records of student attendance, progress, and grades- Communicate regularly with students, parents/guardians, and colleagues to ensure a positive learning experience- Stay up-to-date with the latest teaching methods and technologies to enhance the online learning experience for studentsQualifications:- Bachelor's degree in Education or a related field- Previous experience teaching or tutoring in an online setting- Excellent communication and interpersonal skills- Strong knowledge and understanding of the subject(s) being taught- Ability to adapt teaching methods to meet the needs of individual students- Proficient in using online teaching platforms and tools- Reliable and able to work independently- Passion for education and helping students succeedBenefits:- Competitive salary and benefits package- Flexible work schedule and remote work option- Professional development opportunities- Collaborative and supportive work environmentJoin our team and make a difference in the lives of students around the world! Apply now to become an Online Teacher/Tutor at Naplesjetcenter.

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SHAWOOD Online Home Advisor Sekisui House U.S.

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