Conduct omni-channel sales discussions for IFPs (individual family plans) and enroll eligible prospects using the prospectscommunication channel of choice• Follow-up on leads by calling prospects and scheduling tele sales appointments• Follow-up with existing members to ensure their understanding and satisfaction with coverage• Understand all elements of product portfolio and associated eligibility guidelines for variouselection periods• Maintain solid working knowledge of competitor products in the market and how to sell againsteach• Learn and deeply understand the products and services offered through Bright Health Plan,including available products, networks, competitors, historic performance, past and upcomingchanges to the market, market nuances (cultural and ethnic make-up, neighborhoods, carepartners and providers), prior and future disruptions, key agencies and producers, marketshare, etc. In this role you will connect with prospects through various communication channels, including but not limited to inbound and outbound phone calls, web chat, text and email to deliver consumer specific details explaining the features and benefits of the products and enroll new members into a product that best fits their needs.