Provides comprehensive operational leadership for the Education Center, overseeing course scheduling, instructor assignments, registration, training delivery, classroom logistics, instructional resources, and administrative support; serving as the primary operational contact; ensuring continuous coverage and high-quality customer service; conducting operational reviews; and implementing process improvements to enhance efficiency, effectiveness, and participant satisfaction. Bachelor's degree in Occupational Safety, Public Safety Administration, Emergency Management, Education, Workforce Development, Business Administration, or a closely related field.