Online Client Service Representative The Armory OperationsOnline Client Service RepresentativeOrlando, FloridaThe main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com).Key ResponsibilitiesSales & Lead Conversion: Respond rapidly to web inquiries, handle phone orders, assist with online checkouts, offer price matching, and use promo codes to close sales. Our Core Values of Integrity, Customer Service and Respect are embodied in each of our professional team members and we will happily dedicate as much time as necessary to assist customers with our products, services, safety practices and the lifestyle of firearms ownership!
Online Client Service Representative THE ARMORY OPERATIONS INCOnline Client Service Representativeorlando, FLThe Online Client Services Representative is responsible for maximizing conversion of digital leads into paying customers by providing expert-level support across all online communication platforms. This role is the digital face of The Armories—engaging with new and existing customers via incoming & outgoing phone calls, email, website chat, GunBroker, CRM, and social channels.
Remote Market Research Assistant Earn Up to $50/Task Occupons QuebecRemote Market Research Assistant Earn Up to $50/TaskOrlando, FLORIDARemoteYou will complete a short screening form so our system can match you with relevant consumer research opportunities within our national insights program. All tasks are conducted online and can be completed outside traditional business hours.
Senior Analyst, Ethnographic Research Universal OrlandoSenior Analyst, Ethnographic ResearchOrlando, FloridaRemoteThe Senior Analyst of Ethnographic Research will collaborate in designing, conducting, and analyzing mixed methods studies on guest-related topics, working with our Field, Quantitative, and Systems Teams to collect new primary data, curate existing data, and synthesize a range of internal and external information to produce credible, thorough, holistic deliverables that inform business decisions. JOB SUMMARY: Universal Parks and Resorts Consumer Insights is the core research function charged with designing, implementing, and interpreting primary mixed method research to provide the organization with information on past, current, and future guests’ experiences, sentiments, and profiles for both UOR and USH.