Operating with a high level of ownership, this role partners cross-functionally with Sales Leadership, Operations, Sales Training, and contractor teams to establish program priorities, align training initiatives with business objectives, monitor effectiveness, and drive continuous improvement. This role oversees the development, implementation, and optimization of onboarding programs, manages and optimizes the LMS platform (Articulate 360), and develops and scales training frameworks such as train-the-trainer models for both internal teams and external partners.