Monthly Activities: • Sales Reporting: Review prior month performance and activity level against key KPIs • Marketing: Consistently and on-going collect customer and market data and add to the account plans/marketing strategy to inform our market position • Review upcoming marketing plans regarding specific campaigns related to a DCI capability, DCI operating market, or industry segment • Marketing Feedback: Review effectiveness of current or prior marketing campaigns and measure success of lead conversion • Territory Sales Planning: Review territory coverage, gaps, and support needed from operations or account teams assigned to top customers • Customer Reporting: Develop regular operational performance reporting to customers in the region including metrics and trends • Service Implementation: Coordinate implementation of service changes, volume expansions, or new site launches. Weekly Activities: • Customer Meetings: Either in person (preferred) or site visits to discuss potential new business and identify customer requirements • Champion Customer Experience: Ensure customer needs are met, issues resolved, and expectations exceeded • Pipeline Management: Review and prioritize opportunities based on customer status and deal stage • Pipeline Review Meeting (w/ Manager): Review top opportunities, deal parameters, and next step to close an opportunity • Pipeline Review Meeting (+ Ops): Review top opportunities by region, deal parameters, and any assistance needed from Operations • Opportunity Review (w/ Account Owners): Coordinate local/national sales efforts to ensure and cohesive approach and avoid conflicting messaging.