OTHER

FEED

UNKNOWN

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

Overview:
At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:<ul><li style="margin-bottom:0in">Competitive Compensation: Competitive pay from $45.00 hr - $60 hr range and sign-on bonus up to $5,000 DOE!!! </li><li style="margin-bottom:0in">Relocation Available! </li><li style="margin-bottom:0in">Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.</li><li style="margin-bottom:0in">Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match with 100% immediate vesting.</li><li style="margin-bottom:0in">Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.</li><li style="margin-bottom:0in">Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.</li></ul>Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry!

Responsibilities:
This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time.  <ul><li>Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations</li><li>Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.</li><li>Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.</li><li>Test malfunctioning systems and components using electrical and/or mechanical skills.</li><li>Maintain legible corporate and personal records of work history.</li><li>Provides department support by processing job tickets, and work orders to the necessary department promptly.</li><li>Provide support by picking up, delivering, and installing cases.</li><li>Perform work on minor construction and remodeling projects including startups of new installations.</li><li>Drives company vehicle in a safe manner.</li><li>Performs other related duties and projects as assigned by management.</li></ul>

Qualifications:
<ul><li>High school diploma/GED.</li><li>EPA certification.</li><li>Certification from an accredited vocational-technical or trade school is a plus!</li><li>Minimum 3+ years of commercial refrigeration experience required.</li><li>Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus.</li><li>Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful.</li><li>Must have a good driving record and be able to work independently.</li><li>Emergency on-call availability is a basic requirement.</li><li>Must be able to lift to 60 lbs. with no assistance and also be able to sit and/or stand for several hours at a time.</li><li>A valid REAL ID is required for this position due to access requirements for certain government or secured facilities. Candidates must possess a REAL ID at the time of hire.</li></ul>

Join Us:
 Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!  Connect with us on <a href="https://www.facebook.com/Coolsys" rel="noopener nofollow noreferrer" target="_blank">Facebook</a> and <a href="https://www.twitter.com/coolsys_" rel="noopener nofollow noreferrer" style="color:inherit" target="_blank">Twitter</a>.   Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.    Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.    Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems

CoolSys

Skilled Rack Systems HVAC/R Service Technician - Commercial & Industrial

Amusement Parks

Construction

Customer Support/Service

Driver's License

Electric Motor

Electrical Components

Electricity

Employee Benefits

Environmental Protection Agency (EPA)

Equipment Maintenance/Repair

Federal Laws and Regulations

General Handyperson

Government Requirements

Grocery Stores

High School Diploma

Identify Issues

Insurance

Maintenance - HVAC

Maintenance Services

On Call

Online Training

Preventative Maintenance

Pumps

Refrigeration

Remodeling

Safety/Work Safety

Startup

State Laws and Regulations

Time Management

Tuition Reimbursement

Vehicle Driving

[AW]-iCims

HOUR

This role supports warm inbound leads and existing customers by answering product questions, providing technical and application guidance, processing orders, and ensuring a high level of customer satisfaction in a fast‑paced, high‑volume call center environment. The individual acts as a trusted advisor, helping customers select appropriate electrical products and solutions to meet their needs.

<div><h2>Job Title: Inside Sales Representative / Customer Service Representative</h2>Industry: Electrical Manufacturing Department: Inside Sales / Customer Support Reports To: Inside Sales Manager or Customer Service Supervisor<h3>Position Summary</h3>The Inside Sales Representative / Customer Service Representative serves as a primary point of contact for customers calling into the organization. This role supports warm inbound leads and existing customers by answering product questions, providing technical and application guidance, processing orders, and ensuring a high level of customer satisfaction in a fast‑paced, high‑volume call center environment. The individual acts as a trusted advisor, helping customers select appropriate electrical products and solutions to meet their needs.<h3>Key Responsibilities</h3><ul><li>Handle a high volume of inbound calls and emails from customers, distributors, and contractors</li><li>Respond to customer inquiries regarding product specifications, availability, pricing, and lead times</li><li>Provide product recommendations based on customer requirements, applications, and industry standards</li><li>Assist customers in identifying correct parts, configurations, and accessories</li><li>Enter and manage sales orders, quotes, and returns accurately in ERP/CRM systems</li><li>Coordinate with internal teams (engineering, production, shipping, and sales) to resolve customer issues</li><li>Maintain accurate customer records and document interactions and outcomes</li><li>Support inside sales initiatives including upselling, cross‑selling, and promotion of new or alternative products</li><li>Follow established call handling, quality, and compliance procedures</li><li>Meet or exceed individual and team metrics for call volume, response time, accuracy, and customer satisfaction</li></ul><h3>Required Qualifications</h3><ul><li>High school diploma or equivalent; associate's degree preferred</li><li>1-3 years of experience in inside sales, customer service, or call center roles, preferably in manufacturing or industrial distribution</li><li>Strong verbal and written communication skills with a customer‑focused mindset</li><li>Ability to manage heavy call volume while maintaining accuracy and professionalism</li><li>Basic understanding of electrical products, components, or industrial systems (training may be provided)</li><li>Proficiency with CRM, ERP, and Microsoft Office applications</li><li>Strong attention to detail and organizational skills</li></ul><h3>Preferred Qualifications</h3><ul><li>Experience in the electrical, industrial, or construction manufacturing sector</li><li>Ability to read and interpret basic electrical or technical documentation</li><li>Proven experience providing consultative, solution‑based product guidance</li><li>Bilingual skills a plus (depending on customer base)</li></ul><h3>Work Environment</h3><ul><li>Office‑based or hybrid call center setting</li><li>Fast‑paced, metrics‑driven environment</li><li>Extended periods of sitting and working at a computer</li><li>Frequent phone and computer use throughout the workday</li></ul><h3>Key Competencies</h3><ul><li>Customer focus and active listening</li><li>Problem solving and critical thinking</li><li>Time management and multitasking</li><li>Technical curiosity and willingness to learn product lines</li><li>Collaboration and adaptability</li></ul></div>All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Ultimate Staffing Services

Sales / Customer Service Rep

Call Centers

Call Volume

Communication Skills

County Ordinances

Cross-Selling

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Customer Service Management

Detail Oriented

Distribution Channel

Distribution Services

ERP (Enterprise Resource Planning)

Industry Standards

Inside Sales

Manufacturing

Metrics

Microsoft Office

Multilingual

Multitasking

Order Management

Order Processing

Organizational Skills

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Resolve Customer Issues

Sales

Sales Management

Sales Promotions

Sales Support

Technical Writing

Telephone Skills

Telesales

Track Customer Issues

Up-Selling

Writing Skills

Broadbean

What we are looking for: SCS Energy is looking for a Strategic Marketing Manager to play a critical role in shaping and executing the company’s marketing strategy to drive growth, diversification, brand leadership, and client engagement. This role is responsible for aligning marketing initiatives with business objectives, developing and leading go-to-market strategy, and supporting the development of thought leadership and brand visibility in key markets.

YEAR

What we are looking for:
SCS Energy is looking for a Strategic Marketing Manager to play a critical role in shaping and executing the company’s marketing strategy to drive growth, diversification, brand leadership, and client engagement.   This role is responsible for aligning marketing initiatives with business objectives, developing and leading go-to-market strategy, and supporting the development of thought leadership and brand visibility in key markets. The ideal candidate brings a blend of strategic thinking, technical industry understanding, a collaborative mindset, and hands-on marketing execution capabilities.  Experience preferred in the engineering consulting industry, professional services, branding strategy, account-based marketing, market research, lead generation, social media, and marketing campaign management. This position will report to the Business Unit Director in a hybrid work environment based in the Long Beach, Ca. office.

How you can make an impact:
Strategic Planning & Leadership<ul style="margin-top:0in"><li>Partner with the Business Unit Director to develop and execute a comprehensive strategic marketing plan that supports the SCS Energy business unit growth initiatives.</li><li>Analyze market trends, client insights, and competitive landscape to inform marketing and business development strategies.</li><li>Lead development of annual marketing goals, KPIs, and budgets; monitor and report on performance.</li></ul>Brand Development & Awareness<ul style="margin-top:0in"><li>Enhance brand positioning across strategic markets.</li><li>Oversee integrated marketing campaigns that increase awareness and reinforce the company's thought leadership.</li><li>Collaborate with internal stakeholders to ensure brand consistency across channels and platforms.</li></ul>Content, Communications & Digital<ul style="margin-top:0in"><li>Lead creation and distribution of high-impact content including white papers, case studies, videos, and social media.</li><li>Manage digital marketing initiatives.</li></ul>Go-to-Market & Client Engagement<ul style="margin-top:0in"><li>Support go-to-market strategy for service offerings.</li><li>Develop marketing assets and tools to support business development teams in proposal and capture efforts.</li><li>Drive client engagement programs including webinars, conferences, trade shows, and industry events.</li></ul>Team Leadership & Collaboration<ul style="margin-top:0in"><li>Collaborate with SCS Energy team members and manage external vendors/agencies as needed.</li><li>Partner with business line leaders, subject matter experts, and sales team to ensure alignment on priorities and messaging.</li><li>Foster a collaborative and performance-driven marketing culture.</li></ul>

Qualifications:
<ul style="margin-top:0in"><li>A bachelor's degree in marketing, communications, business administration, or a related field is required.</li><li>A minimum of 8 years of professional experience in marketing or business development is required. 15 years of experience is prefered. </li><li>Experience working with a professional services organization is preferred.</li><li>Must be skilled in web analytics tools and marketing software, including CRM programs. Proficient in social media platforms, webinar broadcasting, video creation, and technical publications.</li></ul>

Pay Range:
USD $140,000.00 - USD $170,000.00 /Yr.

Additional Information:
Please note that our pay ranges are determined by several factors, including relevant experience, internal pay equity, and location. They do not include any of the amazing benefits of being an employee-owner, which are listed below. 

Whether it's reducing methane emissions at agricultural facilities and landfills, repurposing contaminated properties, producing alternative energy, or sequestering carbon, we've been focused on finding smart climate solutions and improving the natural environment since our inception over 50 years ago. Join our 100% employee-owned firm and start creating your own legacy.

As a growing firm, we offer excellent opportunities for career advancement and a comprehensive package, including:

 Medical, Dental, Vision, Life and Disability Insurance
 100% employer- funded Employee Stock Ownership Plan (ESOP) and 401K including employer match
 Annual Bonus Program
 Student Debt Employer Contribution Program
 Paid holidays, PTO and Paid Parental Leave

SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.

If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at recruiting@scsengineers.com.

Pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act, SCS does not conduct criminal background checks until after a conditional job offer has been extended. All qualified Applicants with arrest or conviction records will be considered for employment. You can find a list of job duties of the specific job position you have applied, which SCS reasonably believes that criminal history may have a direct, adverse and negative relationship that could lead to the withdrawal of a conditional offer of employment after background checks are completed.

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