p>General Duties and Responsibilities: • Drive sales results by consistent execution of daily operations • Support back of house operations; maintain stockroom organization • Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) • Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) • Work with Retail Associates to ensure an exemplary fan experience • Communicate expectations for assignments and projects to Retail Associates • Provide training and assistance to Retail Associates as required • Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience • Understands Fanatics Values and how they relate to their role • Perform 'Manager on Duty responsibilities' as needed. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores.