UNKNOWN

ADAPTED_NOW

4-6+ years of hands-on telephony experience in support of enterprise PBX/UCaaS systems with the ability to troubleshoot, analyze and remediate common issues including support of SBC’s, SIP, VoIP telephones, etc. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.

YEAR

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Role: The Lead Telecom Engineer is responsible for providing advanced technical and operational support around Telecommunications and Contact Center environment. Daily responsibilities include customer interaction, design, documentation, system admin, report analysis, implementation, and troubleshooting infrastructure and integrations. Responsibilities: + Responsibilities include support of Telecom related needs and leads the design of Telephony architecture, integration, and installation, including hardware, software, access methods, and protocols used. + Participates in various telephony projects intended to continually improve/upgrade the telecommunications infrastructure. + Design/Management of inbound/outbound call routing traffic to the NICE CXone-inContact Call Center. + Design/Management of monitoring platforms to capture telecom infrastructure health and performance to ensure network stability. + Communicates and coordinates telecom downtime and service windows with Shared Services Teams. + Coordinates third-party maintenance for telecom hardware, software, and telecommunications services. + Maintains corporate compliance/risk with established standards and practices. + Prepares and maintains telecom infrastructure documentation of topology, device/system configurations and dial plan. + Maintain and update voice portals for carriers including call routes for DIDs, and Toll-Free Numbers. About You: Required Qualifications: + 4-6+ years’ experience with telecommunications network design, architecture, and support in UCaaS/CCaaS environments. + 4-6+ years of hands-on telephony experience in support of enterprise PBX/UCaaS systems with the ability to troubleshoot, analyze and remediate common issues including support of SBC’s, SIP, VoIP telephones, etc. + Well-rounded in the administration of Contact Center application technologies (CCaaS) with experience in IVR/IVA Speech Recognition, Scripting, Virtual AI Agents (Self-Service), Call Routing, Workforce Management, and Call/Screen Recording. + Experience with Contact Centers (on-prem and cloud-based), including integration with Salesforce/ServiceNow (CTI), WFM/WFO, APIs and reporting tools. + Ability to participate in On-Call rotation. Preferred Qualifications: + Knowledge and experience working with SIP/RTP/WebRTC protocols + Experience with formal change management. + Bachelor's Degree in IT Related program or relevant experience. + RingCentral and NICE CXone-inContact product experience and/or relevant experience in key competitor offerings. + Understanding of Agile methodologies, such as Kanban or SCRUM. + Demonstrated ability to implement, drive and track projects. + Previous experience inspecting network traffic from a voice perspective. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . The pay range for this position is $102,300.00 to $147,050.00. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Lead Telecommunications Engineer

Kronos

OTHER

FEED

We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities. Installation and Maintenance: Install, inspect, and maintain various types of telecommunication equipment and systems, such as telephone lines, PBX, Key systems, and hosted solutions.

<div>WE ARE HEALTHCARE SYSTEMS OF AMERICA.Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong.Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.WHAT WE OFFER <ul><li style="line-height:normal">Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from.</li><li style="line-height:normal">Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed.</li><li style="line-height:normal">Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies.</li></ul></div> <div>JOB SUMMARY</div> <div>We are looking for a Telecom Technician to support the organizations on-premises systems as well as their hosted voice and fax solutions. PRIMARY RESPONSIBILITIES<ul><li style="line-height:normal">Installation and Maintenance: Install, inspect, and maintain various types of telecommunication equipment and systems, such as telephone lines, PBX, Key systems, and hosted solutions.</li><li style="line-height:normal">Troubleshooting: Diagnose and troubleshoot issues with telecommunications technology, ensuring systems are functioning properly and efficiently.</li><li style="line-height:normal">Repair: Repair or replace faulty or damaged equipment, including cross connects and other hardware.</li><li style="line-height:normal">Technical Support: Provide technical support and guidance to users, either remotely or during field visits or dispatches.</li><li style="line-height:normal">Documentation: Document procedures, such as equipment installation and troubleshooting steps, and maintain up to date records of equipment and programming.</li><li style="line-height:normal">Compliance: Ensure compliance with all telecommunications regulations and standards.</li></ul>EXPERIENCE/EDUCATION REQUIREMENTS<ul><li style="text-align:justify">Bachelor's degree in computer science, information technology, or a related field</li><li>Proficiency in Avaya communication systems, including installation, configuration, and maintenance.</li><li>Understanding of Voice over Internet Protocol (VoIP) and its integration with Avaya systems.</li><li style="text-align:justify">Prior experience as a telecommunications technician</li><li style="text-align:justify">Solid computer skills</li><li style="text-align:justify">Multitasking skills </li></ul>SKILLS/REQUIREMENTS<ul><li style="text-align:justify">Technical Proficiency: Strong understanding of telecommunications systems and equipment.</li><li style="text-align:justify">Problem-Solving: Excellent problem-solving abilities to diagnose and resolve technical issues.</li><li style="text-align:justify">Attention to Detail: Detail-oriented approach to work, ensuring accuracy in installations and repairs.</li><li style="text-align:justify">Communication: Good communication skills to interact with customers and provide support.</li></ul></div>

Healthcare Systems of America

Telecom Technician

Talent Acquisition

<div>WE ARE HEALTHCARE SYSTEMS OF AMERICA.Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong.Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.WHAT WE OFFER <ul><li style="line-height:normal">Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from.</li><li style="line-height:normal">Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed.</li><li style="line-height:normal">Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies.</li></ul></div> <div>JOB SUMMARY</div> <div>We are looking for a Lead Telecom Technician to support the organization's on-premises systems as well as their hosted voice and fax solutions. The lead technician will also collaborate with other team members to ensure that goals are being met, and schedules are maintained. The lead technician will also track telecom project milestones for team engagement. PRIMARY RESPONSIBILITIES<ul><li style="line-height:normal">Installation and Maintenance: Install, inspect, and maintain various types of telecommunication equipment and systems, such as telephone lines, PBX, Key systems, and hosted solutions.</li><li style="line-height:normal">Troubleshooting: Diagnose and troubleshoot issues with telecommunications technology, ensuring systems are functioning properly and efficiently.</li><li style="line-height:normal">Repair: Repair or replace faulty or damaged equipment, including cross connects and other hardware.</li><li style="line-height:normal">Technical Support: Provide technical support and guidance to users, either remotely or during field visits or dispatches.</li><li style="line-height:normal">Documentation: Document procedures, such as equipment installation and troubleshooting steps, and maintain up to date records of equipment and programming.</li><li style="line-height:normal">Oversight: Track project objectives and ensure milestones are being met by team. </li><li style="line-height:normal">Compliance: Ensure compliance with all telecommunications regulations and standards.</li></ul>EXPERIENCE/EDUCATION REQUIREMENTS<ul><li style="text-align:justify">Bachelor's degree in computer science, information technology, or a related field</li><li>Proficiency in Avaya communication systems, including installation, configuration, and maintenance.</li><li>Understanding of Voice over Internet Protocol (VoIP) and its integration with Avaya systems.</li><li style="text-align:justify">Prior experience as a telecommunications technician</li><li style="text-align:justify">Solid computer skills</li><li style="text-align:justify">Multitasking skills </li></ul>SKILLS/REQUIREMENTS<ul><li style="text-align:justify">Technical Proficiency: Strong understanding of telecommunications systems and equipment.</li><li style="text-align:justify">Problem-Solving: Excellent problem-solving abilities to diagnose and resolve technical issues.</li><li style="text-align:justify">Attention to Detail: Detail-oriented approach to work, ensuring accuracy in installations and repairs.</li><li style="text-align:justify">Communication: Good communication skills to interact with customers and provide support.</li><li style="text-align:justify">Team attitude: Align team members around shared goals and objectives to create a sense of purpose</li></ul></div>

Lead Telecom Technician

With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. Foreman (5 plus) years of experience working with carrier specifications and (3) years direct working experience in field completing projects including both maintenance and new construction conditions.

HOUR

Company Overview:
<img alt="Logo_CIRCET_CORPORATE_RVB_Black (002)" src="https://kgpco.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=52798&hashed=1106782360"/>Circet USA is a leading provider of telecommunications and data center infrastructure services in North America, and we’re looking for talented professionals to join our team. We deliver comprehensive engineering, construction, and network solutions that support the evolving connectivity and infrastructure needs of our customers.With nearly 50 years of industry experience, we partner with major telecom providers, cloud service providers, general contractors, data center operators, and utilities to design and deliver customized solutions that solve complex challenges. At Circet USA, you’ll have the opportunity to make an impact, contribute to critical infrastructure projects, and help shape the future of connectivity. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.

Job Summary and Responsibilities:
The Civil Cell Foreman will be responsible for promoting safe practices and facilitating the pursuit of flawless workmanship. The Civil Cell Foreman is responsible for providing high quality service to our valued customers. The Civil Cell Foreman is required to take action, work hard, work smart, and enjoy the experience.    ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned: <ul style="margin-top:0in"><li>Cell Site Civil Construction</li><li>Cabinet installation / removals</li><li>Equipment Installation / removals</li><li>Cable rack installation / removals</li><li>Cable installations / removals</li><li>Power plant upgrades</li><li>Battery disposal</li><li>Battery installation</li><li>Grounding / rings</li><li>Cadwelding</li><li>Understanding construction drawings, RFDS, etc…</li><li>Securing cables</li><li>Testing power circuits, signal cabling, fiber cabling, etc…</li><li>Labeling / Designating cabling and equipment</li><li>Ice bridges</li><li>Hand digging trenches</li><li>Conduit installations PVC, EMT Rigid</li><li>Steel platform installations</li><li>Concrete pad installation </li><li>Able to form and pour concrete, install underground conduits preferred</li><li>Knowledge of fencing a plus</li><li>H-Frame construction</li><li>Site login</li><li>Close out Packages (COPS) – Basic computer skills</li><li>Completing customer and internal forms (online, hard copy, etc…)</li><li>JHA / JSAs / eJHA</li><li>Driving and maintaining truck/trailer/tools and all assigned assets</li><li>Ability to operate heavy machinery a plus</li><li>Responsible for picking up customers and Circet USA supplied material</li><li>Must be able to deliver and unload materials to job sites</li></ul> 

Qualifications:
SAFETY DUTIES & RESPONSIBILITIES  <ul><li>Adhere to, promote, and accept personal responsibility for compliance to:</li><li>Federal and Local Occupational Safety and Health Regulations</li><li>Industry Consensus Standards</li><li>Circet USA Injury and Illness Prevention Program Manual</li><li>Participate in job site safety/hazard analysis</li></ul> EDUCATION, EXPERIENCE, and/or QUALIFICATIONS <ul><li>Foreman (5 plus) years of experience working with carrier specifications and (3) years direct working experience in field completing projects including both maintenance and new construction conditions.</li><li>General knowledge and skills in the cell tower construction industry is required for foremen. Foremen must have experience in supervising and managing a crew at customer location as well as coordinating materials, labor and hours required to complete the project.</li><li>Rigging competent</li><li>Exposure to construction, mechanical, electrical, trades is a plus</li></ul> Pay Range in the United States: $24 - $40 based upon geography, skills, and experience.  May also be eligible for performance incentive opportunity based on company and individual goals and performance.<h2>CircetUSAJobs</h2>Circet USA is an Equal Opportunity Employer - Veteran/Disabled.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Circet USA

Civil Cell Foreman

[AW]-iCims

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Lead Telecommunications EngineerUKG

Telecom TechnicianHealthcare Systems of America

Lead Telecom TechnicianHealthcare Systems of America

Civil Cell ForemanCircet USA

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