FULL_TIME

FEED

UNKNOWN

About the Role: Responsible for IOA insurance Claims Management activities including: client advocacy, service and communication, problem claim resolution, data analysis and action, monitoring triggered activities, claims reviews and audits, workers compensation claim oversight, reserve analysis, unit stat and stewardship reporting, client education and consulting, sales support, litigation process management, new client onboarding, intake process support, data management and entry, and Producer communication. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity.

YEAR

DescriptionJob Description:Title: Claims Advocate – Risk ServicesFully remote | Experience/Book Focus: Commercial Auto, Trucking, Transportation, Property Cargo   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: <a href="https://ioausa.com/locations/" rel="nofollow noopener noreferrer" target="_blank">ioausa.com/locations</a> About the Role: Responsible for IOA insurance Claims Management activities including: client advocacy, service and communication, problem claim resolution, data analysis and action, monitoring triggered activities, claims reviews and audits, workers compensation claim oversight, reserve analysis, unit stat and stewardship reporting, client education and consulting, sales support, litigation process management, new client onboarding, intake process support, data management and entry, and Producer communication.   Key Responsibilities: <ul><li>Performance Standards: Meet all production, quality, and service expectations. </li></ul><ul><li>Client Service Excellence: Deliver outstanding service by anticipating client needs and responding promptly. </li></ul><ul><li>Client Advocacy: Serve as a dedicated advocate, providing high levels of ongoing support and consultation. </li></ul><ul><li>Problem Claim Resolution: Manage complex or delayed claims to ensure timely and favorable outcomes. </li></ul><ul><li>Loss Report Analysis: Review aggravated inequity loss reports and take appropriate corrective actions. </li></ul><ul><li>Activity Monitoring: Track triggered claim activities and implement necessary follow-up actions. </li></ul><ul><li>Claims Review & Auditing: Conduct and participate in formal claims reviews and audits. </li></ul><ul><li>Workers Compensation Oversight: Monitor workers compensation claims via the IOA Claims Portal and drive them to closure. </li></ul><ul><li>Reserve Accuracy: Perform reserve analysis to ensure timely and accurate case reserves in line with best practices. </li></ul><ul><li>Carrier Relationship Management: Build and maintain strong relationships with carriers to influence positive claim outcomes. </li></ul><ul><li>Claims Mediation: Act as an intermediary between clients and carriers to facilitate effective and timely resolutions. </li></ul><ul><li>Client Education: Provide ongoing education on statute changes, state-specific procedures, and claims best practices. </li></ul><ul><li>Trend Identification & Risk Mitigation: Identify claims trends, recommend risk mitigation strategies, and collaborate with Risk Advocates. </li></ul><ul><li>Sales Support: Assist with Producer presentations and contribute to sales efforts through claims insights. </li></ul><ul><li>Reporting & Documentation: Prepare and deliver stewardship and unit stat reporting in accordance with departmental standards. </li></ul>  Ideal Candidate Qualifications: <ul><li>5+ years of claims handling experience; preferred experience in an agency advocate or liaison role </li></ul><ul><li>Licensed Insurance Adjuster or state equivalent </li></ul><ul><li>Exceptional customer service, communication, multi-tasking, organizational, delegation, and decision-making skills </li></ul><ul><li>Ability to perform large work volumes with high accuracy </li></ul><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul><ul><li>High School Diploma (or equivalent) </li></ul>  What We Offer: <ul><li>Competitive salaries and bonus potential </li></ul><ul><li>Company-paid health insurance </li></ul><ul><li>Paid holidays, vacations, and sick time </li></ul><ul><li>401K with employer match </li></ul><ul><li>Employee stock plan participation </li></ul><ul><li>Professional growth and career progression opportunities </li></ul><ul><li>Respectful culture and work/family life balance </li></ul><ul><li>Community service commitment </li></ul><ul><li>Supportive teammates and a rewarding work environment </li></ul>  What to Expect (Application Process): <ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul>Salary Rangehe expected pay range for this position is $70,000 to $95,000 per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Claims Advocate - Risk Services (Trucking/Transportation)

Analysis Skills

Auditing

Best Practices

Cargo/Freight

Claims Management

Claims Processing

Consulting

Corporate Policies

Corrective Action

Customer Support/Service

Data Analysis

Data Entry

Data Management

Data Processing

Diversity

Documentation

Health Insurance

Insurance

Insurance Claims

Litigation

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Onboarding

Problem Solving Skills

Process Management

Relationship Management

Risk

Risk Analysis

Risk Management

Sales

Sales Management

Sales Support

Service Delivery

Stewardship

Stock Purchase Plans

Time Management

Trend Analysis

Trucking

Worker's Compensation

Jobvite Talemetry Organic Easy Apply

ADAPTED_NOW

Travel: Up to 20% of overnight travel Minimum Qualifications: Bachelor's degree 2+ years of B2B sales experience OR High School diploma 5+ years of B2B sales experience Preferred Qualifications: 2+ years of industrial sales experience, ideally calling on manufacturers Previous experience in filtration or dust collection Experience selling machinery and capital equipment to manufacturers Proficient with MS Office, CRM, mobile applications Ability to thrive in a self-directed environment Technical aptitude (general mechanical) Relocation: This position is eligible for relocation assistance. ### Minimum Education Required High School Diploma or Equivalent ### Minimum Experience Required 2 - 20 years ### Shift First (Day) ### Number of Openings 1 ### Public Transportation Accessible Yes ### Veterans Encouraged to Apply No ### Physical Required Yes ### Drug Test Required Yes ### Compensation $11.41 / Hourly ### Postal Code 55431 ### Place of Work On-site ### Requisition ID JR-25678 ### Job Type Full Time ### Job Benefits Not specified ### Application Link http://ipc.us/t/05966CB1F37D492B.

HOUR

### Job Duties Donaldson is committed to solving the world's most complex filtration challengesTogether, we make cool thingsAs an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing worldJoin a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communitiesWe are seeking a results-driven and motivated Senior Territory Manager, Industrial Sales - Quad Cities, covering Eastern Iowa and Northwestern IllinoisThis role is part of our Industrial Air Filtration division and reports directly to the Regional Sales DirectorThe successful candidate will be responsible for selling capital equipment for industrial air pollution controlDonaldson offers a highly competitive compensation package, including guaranteed income during the first year and an uncapped commission planAdditional benefits include a company car, laptop, cell phone, travel expense account, 401(k), and a comprehensive benefits packageQualified candidates must reside within the designated territoryRole Responsibilities: Grow sales of industrial air pollution control capital equipment (and related items - see our website for details)Travel within assigned territory to meet customers and uncover new business opportunitiesSell to end-users and channel partners such as dealers, distributors, OEMs, resellers, MROs, and contractorsDevelop and maintain strong customer relationshipsWork with engineering firms to develop specifications for new capital projectsDevelop and implement strategic plans to meet growth targetsGather voice of customer feedback and share internally for continuous improvement initiativesStay current on industry trends and competitor activitiesTravel: Up to 20% of overnight travel Minimum Qualifications: Bachelor's degree 2+ years of B2B sales experience OR High School diploma 5+ years of B2B sales experience Preferred Qualifications: 2+ years of industrial sales experience, ideally calling on manufacturers Previous experience in filtration or dust collection Experience selling machinery and capital equipment to manufacturers Proficient with MS Office, CRM, mobile applications Ability to thrive in a self-directed environment Technical aptitude (general mechanical) Relocation: This position is eligible for relocation assistanceTerritory Managers participate in an uncapped commission plan with significant earning potential tied directly to sales performance-strong performers commonly achieve significant six figure total compensationTo support a Territory Manager's first year, we provide a guaranteed draw for the first 26 pay periods, ensuring predictable income as the Territory Manager builds the territoryAfter this period, commissions follow our standard sales compensation policy with clear eligibility and payout guidelinesThis role offers a base salary of $20,000 annually, with primary compensation coming from commissioned earningsEmployee benefits are part of the competitive total rewards package that Donaldson Company, Incprovides to youOur comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and moreImmigration Sponsorship Not Available: Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.)Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this positionInternational relocation or remote work arrangements outside of the U.Swill not be consideredKeywords: sales, territory manager, district manager, sales manager, manufacturing, capital equipment, filtration, Iowa, Illinois, Dubuque, Davenport, Rockford, Iowa City, Cedar Rapids, Ames #LI-Remote - for fully remote roles Equal Opportunity Employer, including Disability and Veterans Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United StatesHiring decisions for such positions are required by law to be made in compliance with these regulationsApplicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United StatesDonaldson Company has been made aware that there are several recruiting scams that are targeting job seekersThese scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting processDonaldson only accepts online applications through our Careers | Donaldson Company, Incwebsite and any communication from a Donaldson recruiter would be sent using a donaldson.com email addressIf you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from DonaldsonOur policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by lawDonaldson is an equal opportunity employerQualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws### Minimum Education Required High School Diploma or Equivalent ### Minimum Experience Required 2 - 20 years ### Shift First (Day) ### Number of Openings 1 ### Public Transportation Accessible Yes ### Veterans Encouraged to Apply No ### Physical Required Yes ### Drug Test Required Yes ### Compensation $11.41 / Hourly ### Postal Code 55431 ### Place of Work On-site ### Requisition ID JR-25678 ### Job Type Full Time ### Job Benefits Not specified ### Application Link http://ipc.us/t/05966CB1F37D492B

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Claims Advocate - Risk Services (Trucking/Transportation) Insurance Office of America

Senior Territory Manager, Industrial Sales - Quad Cities Donaldson Company, Inc.

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