TIER III Analyst Foxhole TechnologyTIER III AnalystFt. Meade, MD$100,000–$120,000 / yearRequirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise – across the organization and around the world .
NewFinancial Analyst, Senior Bowhead / UIC Technical ServicesFinancial Analyst, SeniorPatuxent River, MDExperience in financial management to include financial analysis of business programs, development of cost estimates, program status reports, and demonstrated knowledge of DoD Federal Management Regulations (FMR), Federal Acquisition Regulation (FAR), PPBE, and DoN procurement policies and procedures experience. Performs more complex analytical and evaluative work requiring a comprehensive knowledge of: (1) theory and principles; (2) financial and management organization, operations, and practices; (3) pertinent statutory or regulatory provisions; and (4) related basic economic, accounting, and legal principles.
NewAccounting Analyst Kforce Inc.Accounting AnalystBaltimore, MD$40–$453+ years of accounting experience, preferably with fixed assets, capital projects, or general ledger accounting. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Management Analyst, Journeyman Bowhead / UIC Technical ServicesManagement Analyst, JourneymanPatuxent River, MDExperience: At least four (4) years of experience as an analyst in a program management,technical, or business analysis discipline; and included in the four (4) years, there must be two (2)years professional experience supporting NAVAIR programs or offices. Job duties include but are not limited to: Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.
Management Analyst, Senior Bowhead / UIC Technical ServicesManagement Analyst, SeniorPatuxent River, MDknowledge sufficient to support senior Navy Leadership in facilitating sand developing command wide strategic planning and Enterprise level vision documents, administering large organization executive board meetings, and developing command-wide documentation. At least five (5) years of experience as an analyst of which at least 3 years must be specialized in a program management, technical, or business analysis discipline; and included in the five (5) years, there must be three (3) years professional experience supporting NAVAIR.
Senior Management Analyst Bowhead / UIC Technical ServicesSenior Management AnalystPatuxent River, MDAt least ten (10) years of experience and a master’s degree or bachelor’s degree plus four (4) additional years of experience may be substituted for a Master’s; of the minimum required 10 years of experience, at least 3 years of experience must be in a business functional area with the U.S. Navy or other DoD program. The effort provides a wide range of technical, project management, engineering, logistics, training, and administrative support for air, ship, shore, expeditionary, and surveillance systems that directly support warfighter operations.
NewProgram Analyst, Journeyman Bowhead / UIC Technical ServicesProgram Analyst, JourneymanPatuxent River, MDDemonstrated knowledge of Secretary of the Navy (SECNAV), Office of the Chief of Naval Operations (OPNAV), and Office of the Secretary of Defense (OSD) forms related to Planning, Programming, Budgeting, and Execution System (PPBES). Bowhead is excited to announce our return to PMA‑275, supporting the V‑22 Osprey through the newly awarded Program/Project Management Technical Support Services contract.
Senior Analyst Bowhead / UIC Technical ServicesSenior AnalystPatuxent River, MDThis role serves as a strategic leader responsible for guiding analytical approaches, shaping project direction, and delivering high-impact solutions in support of mission-critical objectives. Senior Analyst: Bowhead is seeking a highly experienced Senior Analyst to support an upcoming effort at NAWCAD in Patuxent River, MD.
Program/Budget Analyst - PNT CredenceProgram/Budget Analyst - PNTAberdeen Proving Ground, MD$140,000–$180,000Bachelor’s degree in business, finance, management, engineering, or a related discipline with ten (10) or more years of experience supporting Army Commands, Capability Program Executive (CPE), or Project Manager (PM) acquisition pathway programs in program or budget analysis, or a Planning, Programming, Budgeting, and Execution (PPBE) related function. Credence provides administrative, business management, contracting, information technology, program management, engineering, logistics management, test and evaluation, training, operations security, technology protection, foreign military sales, and acquisition and strategic planning services to the Army Project Manager for Positioning, Navigation, and Timing (PM PNT).
Financial Manager Savantage SolutionsFinancial ManagerRockville, MD$110,000–$132,000 / yearSavantage Solutions is seeking a Financial Manager to join our professional services team supporting the mission of a federal government agency dedicated to enabling the Department of Defense, the U.S. Government, and international partners to counter and deter weapons of mass destruction and improvised threat networks. Document development efforts and produce guides, job aids and other information to support the Agency’s automated spend plan management system and other financial tools (to include but not limited to DAI, Joint Integrated CBRN Analytic Platform (JICAP), and Dormant Account Review Quarterly (DAR-Q).
Biometrics Analyst LeidosBiometrics AnalystPotomac, MD$73,450–$132,775If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management.
NewSenior Relay Engineering Analyst Constellation EnergySenior Relay Engineering AnalystKingsville, MD$128,700–$143,000Has completed assigned skills and knowledge development training (applicable Advanced Engineering, EPRI, and Constellation University training or industry provided training) to develop expert level of knowledge in designated areas. Recommends equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations.
AR Analyst Beacon Hill Staffing Group, LLCAR AnalystBethesda, Maryland$50,000–$60,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This role is responsible for monitoring customer accounts, researching account discrepancies, analyzing outstanding balances, and supporting the overall accounts receivable process.
Executive Support Analyst / Logistics and Operations Analyst IBSS CorporationExecutive Support Analyst / Logistics and Operations AnalystSilver Spring, MD$90,000–$100,000 / yearThe OCFO Executive Support Analyst / Logistics and Operations Analyst will work closely with Government leadership, administrative staff, and cross-functional teams to support daily operations, executive requirements, and organizational priorities across OCFO/CAO. is seeking an OCFO Executive Support Analyst / Logistics and Operations Analyst to support the NOAA National Weather Service (NWS) Office of the Assistant Administrator (OAA) under the Program Management Support Services contract.
Administrative Support Specialist /Program Operations Analyst IBSS CorporationAdministrative Support Specialist /Program Operations AnalystSilver Spring, MD$75,000–$85,000 / yearThe Administrative Support Specialist / Program Operations Analyst will work closely with Government leadership, program staff, and stakeholders to ensure efficient coordination of activities, timely completion of deliverables and action items, and high-quality administrative and operational support. is seeking an Administrative Support Specialist / Program Operations Analyst to support the NOAA National Weather Service (NWS) Office of the Assistant Administrator (OAA) under the Program Management Support Services contract.
Commercial Operations Analyst CatalentCommercial Operations AnalystHarmans, MarylandCatalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. This role partners closely with commercial leadership and cross-functional teams, offering strong visibility into business performance, pipeline activity, and strategic initiatives within a dynamic gene therapy environment.
Commercial Operations Analyst Catalent IncCommercial Operations AnalystMDCatalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. This role partners closely with commercial leadership and cross-functional teams, offering strong visibility into business performance, pipeline activity, and strategic initiatives within a dynamic gene therapy environment.
Cyber Analyst/Modeler, Intermediate (Operations, Analyst) The Mil CorpCyber Analyst/Modeler, Intermediate (Operations, Analyst)Lexington Park, MD$69,804–$180,706 / yearThis role is responsible for synthesizing qualitative cyber vulnerabilities and complex operational data into actionable situational awareness products, empowering senior leadership to make informed risk decisions, optimize defensive resource allocation, and evaluate course of action (COA) alternatives. Core labor activities include maintaining real-time situational awareness of the operational environment, triaging and managing the response to cyber incidents and directives, and conducting analyses to assess mission resilience under cyber-attack scenarios.
Operations Analyst KBROperations AnalystChevy Chase, MD$61,400–$75,100 / yearIf you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. + Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
NewOperations Analyst Stanley Black & DeckerOperations AnalystTowson, MarylandJoin our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet.
Operations Analyst - Sales Marriott International IncOperations Analyst - SalesBethesda, MDHigh school diploma or GED and 8 years' experience in the business, sales and marketing, management operations, or related professional area OR 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major and 4 years' experience in the business, sales and marketing, management operations, or related professional area. As a key member of the Group Sales Reporting and Analysis team, the Sales Operations Analyst will work closely with the Director, Sales Operations Analytics and Business Analysis Managers to assist with accurate and timely reporting and analysis for all transacting sales channels (Multi-Hotel Sales, Property Sales, Catering Sales and Citywide Sales) and National Group Sales.
Fixed Income Data Operations Analyst MondoFixed Income Data Operations AnalystBaltimore, Maryland$55–$60 / hourYou will partner closely with portfolio managers, quants, and investment teams to ensure accurate and timely delivery of critical data and analytics. This role focuses on fixed income analytics, portfolio data validation, and operational support across risk, attribution, and performance metrics.
Revenue Cycle Operations Analyst RadNetRevenue Cycle Operations AnalystOwings Mills, Maryland$55,000–$60,000 / yearFull timeWhen you join us as a Revenue Cycle Operations Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. 3+ years most recent work experience in Revenue Cycle Operations including a general understanding of healthcare analytics, payer/provider relationships, etc.
Senior Sales Operations Analyst XometrySenior Sales Operations AnalystNorth Bethesda, MDDesign and continuously refine sales performance and quota models, incorporating historical trends, pipeline data, seasonality, and rep-level variance to drive quota setting, attainment tracking, and revenue forecasting at the leadership and board level. How You'll Contribute: Act as the primary analytics partner to Sales leadership and senior executives — proactively defining key metrics, surfacing strategic insights, and shaping decisions on quota, territory, headcount, and pipeline strategy.
Operations Analyst- NWPS Raymond James Financial IncOperations Analyst- NWPSTowson, MD$55,000–$68,016 / yearAbout NWPS: Acquired by Raymond James on December 24, 2020, NWPS Holdings, Inc. and its wholly-owned subsidiaries doing business as NWPS and Northwest Plan Services provide retirement plan administration services, recordkeeping, consulting, actuarial, compliance and participant services. As an operations analyst, you'll reconcile assets of the recordkeeping system, process requests to invest and liquidate account holdings, use Excel to review data and import ledger entries, interact with our trading partners and internal staff to resolve discrepancies, assist on special projects, and more.
Cyberspace Operations Analyst 1 Huntington Ingalls Industries IncCyberspace Operations Analyst 1MDAt Mission Technologies, the Warfare Systems team, delivers full-spectrum cyber and electronic warfare capabilities that safeguard our nation against today's rapidly evolving, multi-domain global security threats while anticipating the challenges of tomorrow. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Senior Infrastructure Operations Analyst – Identity Access Management T. Rowe PriceSenior Infrastructure Operations Analyst – Identity Access ManagementOwings Mills, MDFull timeAs a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes.
Senior Infrastructure Operations Analyst - Identity Access Management T. Rowe Price Group IncSenior Infrastructure Operations Analyst - Identity Access ManagementOwings Mills, MD$87,000–$148,000 / yearAs a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes.
Earth Systems Modeling Operations Analyst SCIENCE SYSTEMS AND APPLICATIONS, INC.Earth Systems Modeling Operations AnalystGreenbelt, MDScience Systems and Applications, Inc (SSAI) is seeking an Operations Analyst to support the reliable and timely production of near real-time GEOS model products by monitoring operational workflows and executing approved workflow scripts within an HPC environment. Workflow operations mindset with an ability to follow procedures precisely; in addition, practice safe recovery (e.g., when reruns are permitted, how to avoid data corruption or duplicate outputs).
NewRemote Treasury & Capital Operations Analyst AffirmRemote Treasury & Capital Operations AnalystBaltimore, MDRemote$80,000–$100,000 / yearThis role focuses on managing funding operations for Affirm's loan portfolio, requiring hands-on problem-solving and interpersonal skills to manage stakeholders effectively. The ideal candidate should have a bachelor's degree in a quantitative field and at least 2 years of experience in capital markets or investment operations.
NewSenior Treasury Operations Analyst United Therapeutics CorpSenior Treasury Operations AnalystSilver Spring, MD$92,500–$125,000 / yearServe as the primary treasury resource for Accounts Payable, supporting payment inquiries, wire and ACH status confirmations, foreign currency payment guidance, bank account validation, and resolution of payment exceptions or returned items. 5+ years of experience relevant and practical treasury, accounting, and/or finance related experience with a Bachelor's Degree or 3+ years of experience relevant and practical treasury, accounting, and/or finance related experience with a Master's Degree.
Operations Analyst ConsultNetOperations AnalystRockville, MDFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. This role focuses on ensuring secure, accurate access while resolving entitlement issues and supporting internal/external users.
Senior Infrastructure Operations Analyst GTT, LLCSenior Infrastructure Operations AnalystOwings Mills, MDA Senior Infrastructure Operations Analyst on the Identity Access Management team secures digital identities by designing, implementing, and managing access policies, user lifecycles (onboarding/offboarding), and authentication systems. The candidate must have experience in supporting identity management technologies in a complex environment that includes data center, cloud providers, hosted vendor solutions, and co-location facilities in a global technology ecosystem.
NewLegal Tech & Operations Analyst (AI-Driven) Cengage GroupLegal Tech & Operations Analyst (AI-Driven)Baltimore, MD$67,000–$87,100 / yearThis role involves managing technology platforms, supporting contract workflows, and delivering critical data insights to drive innovation in legal operations. This opportunity offers a competitive salary ranging from $67,000 to $87,100, alongside a comprehensive Total Rewards package tailored for employee empowerment.#J-18808-Ljbffr.
1709 - Operations Research Analyst Sigma Defense1709 - Operations Research AnalystBelcamp, MD$120,000–$140,000Under limited supervision, the Senior Financial Analyst will perform complex analytical analyses using advanced mathematical and analytical methods to help organizations investigate complex issues, identify and solve problems, and make better decisions. MA/MS/MBA from an accredited college or university in Operations Research, Management Science, Analytics, Math, Engineering, Computer Science, or another technical or quantitative field of study.
Cyber Operations Analyst Accenture Federal ServicesCyber Operations AnalystFort Meade, MDThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $108,400—$203,400 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
Program Analyst Budget & Financial Operations Support | Part-time IBSS CorporationProgram Analyst Budget & Financial Operations Support | Part-timeSilver Spring, MDThe selected candidate will support financial analysis, budget formulation and execution tracking, internal controls documentation, and process improvement initiatives to ensure accuracy, compliance, and efficiency in federal financial operations. IBSS is seeking a Program Analyst – Budget & Financial Operations Support to support the NOAA National Weather Service (NWS) Office of the Assistant Administrator (OAA) under the Program Management Support Services contract.
2027 Operations Summer Analyst Program (Baltimore) Morgan Stanley2027 Operations Summer Analyst Program (Baltimore)Baltimore, MDOperations executes the Firm"s institutional, retail, and asset management businesses by supporting and settling daily transactions, devising and implementing effective controls, developing strong client relationships, and engaging with its business partners to enable development of new structures, businesses, and markets. Partner with different business units to deliver exceptional service to our clients in the areas of trade capture, clearance and settlement, account opening, cash management, billing, tax reporting, and fraud monitoring.
Maritime Surveillance LFA/CLFA System Design and Operations Analyst Johns Hopkins University Applied Physics Laboratory LLCMaritime Surveillance LFA/CLFA System Design and Operations AnalystLaurel, MDWe are seeking a dynamic, creative, and analytical candidate to help us assess the design and influence the capability development of the U.S. Navy's Maritime Surveillance Systems (MSS) Low Frequency Active (LFA), Compact LFA (CLFA), and prototype Deployable Active Systems. Have earned a US Navy designator, billet classification, or enlisted classification code related to surveillance systems and/or active sonar, or have a B.S. in Engineering, Physics, Mathematics, Computer Science, or related technical field.
Network Operations Analyst (Tier 2) CyberLinx SolutionsNetwork Operations Analyst (Tier 2)Leonardtown, MarylandCyberLinx Solutions is seeking a skilled Network Operations Analyst (Tier 2) to support, monitor, and troubleshoot enterprise network and infrastructure systems. This role serves as the escalation point from Tier 1 and is responsible for resolving complex network, connectivity, and systems issues while ensuring uptime and performance across the environment.
Business Analyst, Sales Operations Motorola Solutions IncBusiness Analyst, Sales OperationsMD$75,000–$85,000 / yearIn close collaboration with the Digital Product Owner and Sales Process and Tech Manager, you will facilitate the intake process by pre-vetting requests, resolving functional ambiguities, and creating structured Jira Stories for approved workstreams. As a Business Analyst within our VS&A Sales Operations Team, you will act as the operational engine of our delivery lifecycle, bridging the gap between initial intake, requirements grooming, and delivery logistics.
Operations Analyst Sun Life Financial IncOperations AnalystBaltimore, MD$49,200–$66,400 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Senior Operations Analyst Stifel Financial CorpSenior Operations AnalystBaltimore, MDCorporate actions for securities held including cash and stock dividends, splits, mergers, and acquisitions.•Assist with GIPS composite maintenance and verification process•Establish and maintain security master data.•Calculate, reconcile and analyze performance data.•Support and create client reports in a timely & accurate fashion.•Provide expertise and support for trading, portfolio accounting, and analytics systems.•Participate or lead special projects to improve workflows within 1919ic''s Operations or Client Facing teams.•Provide training and leadership to new employees in areas of expertise. Intermediate to advanced knowledge of financial instruments (equities, fixed income, options, swaps, futures, foreign exchange) within both the domestic and global security markets.•Knowledge and familiarity with the financial markets.•Intermediate to advanced expertise within Factset, Bloomberg, and/or Advent suite of products.•Strong analytical skills, service oriented, excellent interpersonal and communication skills, strong organization skills and attention to detail, self-motivated, and able to multi-task in an independent and timely manner.
Senior Revenue Operations Analyst DPR Construction IncSenior Revenue Operations AnalystMD$90,000–$130,000 / yearDPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Client Accounts Operations Analyst DLA Piper LLP (US)Client Accounts Operations AnalystMD$71,743–$100,082 / yearWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. The Client Accounts Operations Analyst, working in collaboration with and in support of the firm's strategic initiatives, interacts with business stakeholders and subject matter experts to understand their business problems and needs.
Defense Mission Operations Analyst Booz Allen Hamilton IncDefense Mission Operations AnalystMD$86,900–$198,000 / yearAs a Defense Mission Operations Analyst, you'll bring your military leadership, strategic knowledge, tactical understanding, and experience working in the Defense industry to work alongside thought leaders in the Joint Force on projects for CBRN and medical defense. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Security Operations Center (SOC) Analyst (Mid) Leidos Holdings IncSecurity Operations Center (SOC) Analyst (Mid)Baltimore, MD$69,550–$125,725 / yearSignificant experience performing analysis of log files from a variety of sources, including individual host logs, network traffic logs, firewall logs, or intrusion prevention/detection logs. Formal IT Security/Network Certification such as SANS GIAC Certified Intrusion Analyst (GCIA), SANS GIAC Network Forensic Analyst (GNFA) or SANS GIAC Certified Incident Handler (GCIH).
NewSenior Operations Research Analyst - Onsite, Baltimore, MD BluePath LabsSenior Operations Research Analyst - Onsite, Baltimore, MDBaltimore, MDWork Description: In support of this civilian client, the Senior Operations Research Analyst will apply advanced analytical, mathematical, and data-driven techniques to evaluate and improve logistics, supply chain, acquisition, and sustainment processes. Strong candidates will bring at least 10 years of relevant experience, excellent communication skills, and familiarity with logistics, supply chain management, business analysis, and performance improvement in a fast-paced client environment.
Program Analyst / Process Improvement & Operations IBSS CorporationProgram Analyst / Process Improvement & OperationsSilver Spring, MD$140,000–$150,000 / yearThe selected candidate will work closely with government stakeholders and cross-functional teams across the Office of the Assistant Administrator (OAA), OCFO/CAO, and related NWS program offices to support process improvement, documentation, and modernization efforts. is seeking a Program Analyst – Process Improvement & Operations to support the NOAA National Weather Service (NWS) Office of the Assistant Administrator (OAA) under the Program Management Support Services contract.
Operations - Analyst, Workforce Mgmt II TalteamOperations - Analyst, Workforce Mgmt IIBaltimore, MDROLE: Responsible for performing analysis of historical business data, including past call and transaction volume, projected business trends and events, and other possible drivers of workforce volume to determine future workload trends and plan staffing levels as appropriate for the Customer Service Center. ESSENTIAL FUNCTIONS: 30% Responsible for forecasting call volume and resource requirements necessary to meet objectives, including development of the following: long range capacity and workload requirements, day of week and intra-day call volume forecasts.