Essential Accountabilities: System administration, troubleshooting (system issues and end user issues), testing, and training for the following systems and processes: Campus Learning System (Docebo),LinkedIn Learning, UAB Learning Locker, Freskdesk Ticketing/Operational System, and other supporting systems/processes. Oversee the process improvements and design, development, testing and documentation of system modifications to maintain or enhance the administrative system, level of service, and adherence to university, local, state or federal regulations.