NewManager Trainee 84 Lumber CoManager TraineeWest Springfield, MA$47,000–$52,000 / yearThrough a structured training plan including classroom, online, and hands-on learning across various areas, you will learn: Sales and Customer Service: Support customers and drive sales in a retail store environment. 84 Lumber is the nation's largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction.
Community Health & Engagement Manager Hartford HealthCare CorpCommunity Health & Engagement ManagerHartford, CTWith oversight of the HHC community benefit platform (CBISA) and HHC's Connections that Matter platform, as well as direct participation in HHC's health needs assessment and community engagement initiatives, the Community Health & Engagement Manager works with multidisciplinary teams to achieve results and drive authentic community engagement. Fluency with databases, data entry, and reporting (CBISA knowledge preferred but not required); Effective computer skills (PC preferred with Microsoft Office - Word, Excel, PowerPoint).
Restaurant Manager Raising Cane's USA LLCRestaurant ManagerEnfield, CT$22–$23.50 / hourIt also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.
NewLead Director, Business Consulting/Payment Integrity CVS Health CorpLead Director, Business Consulting/Payment IntegrityHartford, CT$100,000–$231,540 / yearThe Lead Director will collaborate with executive leadership to develop and execute strategic roadmaps, prioritize initiatives, measure business outcomes, and ensure successful delivery of high-impact datamining and editing solutions that improve payment accuracy, reduce administrative cost, enhance provider experience, and generate measurable medical cost savings. This leader will oversee the execution of initiatives focused on leading efforts to modernize editing capabilities, expanding internal editing solutions, implementing new technologies, optimizing relationships across multiple organizations, vendors and improving the overall datamining and editing solutions.
Director Of Nursing Boca Recovery CenterDirector Of NursingSpringfield, MAOverview: Boca Recovery Center is seeking an experienced and compassionate Director of Nursing (RN) to oversee our medical services within a behavioral healthcare setting. Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions.
Director of Nursing Boca Recovery CenterDirector of NursingSpringfield, MABoca Recovery Center is seeking an experienced and compassionate Director of Nursing (RN) to oversee our medical services within a behavioral healthcare setting. Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions.
Regional SNF Dialysis Operations Manager DaVita IncRegional SNF Dialysis Operations ManagerBloomfield, CTDaVita has an open position for a Regional Operations Manager (ROM) is a key leadership role responsible for overseeing the day-to-day SNF Dialysis operations within a designated market or geographical region. DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace, backup child, elder care, maternity/paternity leave, pet insurance and so much more!
Business Operations Associate CarMax IncBusiness Operations AssociateHartford, CT$17.40–$28 / hourYou'll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams-all while upholding CarMax's commitment to transparency and integrity. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc.
Operations Forecasting Supervisor ISO New England IncOperations Forecasting SupervisorHolyoke, MA$168,000–$180,000 / yearThis role is critical to ensuring accurate system demand, weather, and Variable Energy Resource (VER-wind and solar) forecasts that directly inform Day-Ahead and Real-Time market operations and energy settlements across New England. ISO New England is seeking a Operations Forecasting Supervisor to lead a highly specialized team of Forecasters and Data Scientists supporting real-time Control Room Operations.
Senior Manager, Claims Sun Life Financial IncSenior Manager, ClaimsCT$72,500–$108,800 / yearThe Senior Manager, Life & Disability Claims is part of the Claims Management Team and is responsible for the successful management of the day-to-day operations of our Long Term Disability claims team, as well as fostering client relations and ensuring the accurate risk management of disability claims. What you will do: Leads, manages, hires, trains, retains and motivates a team of claims professionals capable of and committed to providing exceptional service to clients, claimants and internal DRMS partners.
NewVice President, Curascript Specialty Distribution (Csd), Business Operations CignaVice President, Curascript Specialty Distribution (Csd), Business OperationsBloomfield, CT$203,600–$339,300 / yearThe Managing Director will establish scalable operating models, optimize business processes, leverage data-driven insights, and ensure effective governance across the end-to-end customer and business lifecycle while maintaining the integrity of critical pricing, customer, product, and contractual data that supports business performance and growth. Reporting to the President of CSD, this role provides leadership across a broad portfolio of business operations capabilities, including pricing administration, data governance, contract administration, customer onboarding, business analytics, and operational governance.
Wholesale Payments Senior Product Manager Fnality International LtdWholesale Payments Senior Product ManagerCTReporting to the Head of Product, you will work closely with Senior Product Managers and cross‑functional teams to deliver product features, market‑driven changes, and the organisational capabilities required for the next generation of blockchain‑enabled wholesale payments. We are seeking a strategically minded Product Manager to play a pivotal role in shaping product direction, driving change initiatives, coordinating delivery, and translating complex client and regulatory requirements into high‑value solutions.
Senior Manager, LTD Claims (Remote) Sun Life Financial IncSenior Manager, LTD Claims (Remote)Hartford, CTRemote$72,500–$108,800 / yearThe opportunity: The Senior Manager, Life & Disability Claims is part of the Claims Management Team and is responsible for the successful management of the day-to-day operations of our Long-Term Disability claims team, as well as fostering client relations and ensuring the accurate risk management of disability claims. How you will contribute: Leads, manages, hires, trains, retains and motivates a team of claims professionals capable of and committed to providing exceptional service to clients, claimants and internal DRMS partners.
NewNational Logistics IT Manager Kuehne + Nagel International AGNational Logistics IT ManagerNaugatuck, CT5 years of experience in transportation, warehousing and/or supply chain management ideally in 3PL with focus on technical solutions including warehouse management systems, transportation management systems, warehouse automation solutions, order management systems and/or Enterprise Application Integration tools. The National Contract Logistics Information Technology Manager, under the guidance of the North American Information Technology Manager, the right candidate will serve as the primary interface between the Contract Logistics National and Global Organizations and the local business operations teams.
Regional Operations Director (ROD) DaVita IncRegional Operations Director (ROD)Middletown, CT$30–$50 / hourAs a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient, therapeutic and ethical patient care. Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with Divisional Vice President or SVP to develop competitive strategies in alignment with DaVita's mission and values.
Senior Director, Investor Relations Bristol Myers SquibbSenior Director, Investor RelationsCambridge Crossing, MA$260,770–$315,994 / yearThe Investor Relations team serves as interface between BMS & the investment community, working regularly with executive management in communicating BMS' key messages in a consistent & strategic manner while monitoring & presenting the view of the investment community regarding the company's performance. Ensure investor relations team and members of senior management are appropriately prepared for medical conferences, data publications & other asset events of interest to investment community by collaborating with Corporate Communications, global & regional development, commercial & medical teams.
Senior Director, Global Clinical Development (GI Oncology) Bristol Myers SquibbSenior Director, Global Clinical Development (GI Oncology)Cambridge Crossing, MA$273,900–$331,907 / yearClinical Strategy & Asset Leadership: Owns and drives clinical development strategy across given asset indications, aligned to overall asset strategy, Target Product Profile (TPP), and relevant disease area strategy. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
Mgr. Production Broadridge Financial Solutions IncMgr. ProductionSouth Windsor, CT$80,000–$110,000 / yearWe believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work.
NewOperations Supervisor TJXOperations SupervisorBloomfield, Connecticut$61,000–$82,100 / yearBuilds effective relationships with business partners, i.e. counterparts, peers, Management, Union, Human Resources, Loss Prevention, and Transportation. Maintains a productive, positive, and motivated work force by spending a minimum of 90% of the total shift "on the floor" reviewing orders and directing associates.
Director of Technical Accounting & Reporting Vaco LLCDirector of Technical Accounting & ReportingWethersfield, CT$150,000–$200,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewDirector, External Reporting and Technical Accounting Vaco LLCDirector, External Reporting and Technical AccountingCheshire, CT$175,000–$200,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Act as the organization's primary technical accounting resource, providing guidance on complex accounting topics including revenue recognition, acquisitions, asset impairments, leasing arrangements, financing transactions, derivative instruments, and employee benefit obligations.
NewOffice Manager Vaco LLCOffice ManagerTorrington, CT$70,000–$90,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Sales and Operations Management Trainee Penske CorporationSales and Operations Management TraineeHartford, CTWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
Associate Administrator, IT Operations, Service Desk Allied World Assurance Company LtdAssociate Administrator, IT Operations, Service DeskFarmington, CTHeadquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. Responsibilities include break/fix, new build outs, AD administration, VDI/WVD support, mobile phone/tablet support via Intune, Global Protect VPN connectivity troubleshooting.
(Remote) Senior Manager, Operations Harris Computer Systems(Remote) Senior Manager, OperationsMassachusetts, MARemoteBeyond this technical and architectural scope, the role also carries direct commercial accountability - managing the function's vendor and tooling contracts, partnering with the VP on contract negotiations, and serving as the primary cost authority that Sales relies on to price work accurately. Direct experience modernizing or remediating legacy infrastructure while it remained in live production use, ideally including security/compliance hardening, observability improvements, and automation of previously manual processes.
Associate Director, Risk Based Quality Management Operations Takeda Pharmaceutical Co LtdAssociate Director, Risk Based Quality Management OperationsMARemote$154,400–$242,550 / yearACCOUNTABILITIES: Supports development of RBQM processes at the program, portfolio, and asset levels to ensure risks and issues are appropriately cascaded from higher levels to studies and escalated from study level to program level when they may impact broader outcomes. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Manager, Talent Acquisition & Talent Management Operations The Travelers Companies IncManager, Talent Acquisition & Talent Management OperationsCT$94,400–$155,800 / yearThe Manager, Talent Acquisition (TA) and Talent Management (TM) Administration serves as the primary point of accountability for the management of targeted small to medium size projects and programs that support the achievement of our talent goals. Work with the Talent Acquisition (TA) and Talent Management (TM) stakeholders to provide support for technology enhancements, project management, vendor management and analytics.
Consultant, Business Delivery - Business Insurance Operations Knowledge Management The Travelers Companies IncConsultant, Business Delivery - Business Insurance Operations Knowledge ManagementCT$77,600–$128,000 / yearThis is a unique opportunity to make an immediate impact by preserving and evolving critical institutional knowledge across Business Insurance Operations while helping shape the future of KM through AI-assisted content workflows. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Operations Manager - Entertainment & Restaurant Level99 EntertainmentOperations Manager - Entertainment & RestaurantWest Hartford, ConnecticutResponsible for scheduling departmental team members appropriately, ensuring the venue is optimally staffed with individuals that embody Level99’s cultural values by continuously training and developing our team. This role works closely with multiple key departments within the operation, including the Food & Beverage, Merchandise, and Entertainment departments for the smooth functioning of the overall guest experience.
Operations Manager StordOperations ManagerNorth Haven, ConnecticutStord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. This person must be able to lead others through effective decision making and demonstrate a sense of responsibility in leading a team that supports the execution of all processes and procedures related to inventory accuracy, including performing warehouse bin accuracy and maintaining inventory shrink.
Director of Operations Innovative anodized aluminum packaging for the world's top brandsDirector of OperationsNaugatuck, ConnecticutThey will utilize Lean concepts in the development of a problem-solving culture and teach associates how to identify and eradicate waste, and complete root cause analysis to drive daily continuous improvement. By leveraging over five decades of manufacturing expertise and employing an extensive technologies portfolio, we design, manufacture, and finish incomparable stock and customized solutions for numerous markets.
Assistant Director of Operations - Entertainment & Restaurant Opening Team! Level99 EntertainmentAssistant Director of Operations - Entertainment & Restaurant Opening Team!West Hartford, ConnecticutWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering.
Director, Operations Ensign-Bickford IndustriesDirector, OperationsSimsbury, ConnecticutThis opportunity is located within our Ensign-Bickford Aerospace & Defense Company business, a global leader of mission-critical hardware and systems solutions including precision energetics systems and innovative explosive solutions. This role carries full accountability for site performance across safety, quality, delivery, cost, and people within a complex, highly regulated aerospace and defense manufacturing environment.
Operations Manager Trainee RyderOperations Manager TraineeHartford, ConnecticutCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Security Notice for Applicants : Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
EVS/Housekeeping Operations Manager Compass Group North AmericaEVS/Housekeeping Operations ManagerManchester, CT$58,000–$62,000 / yearCrothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.
Assistant Manager, Operations | Full Time | PeoplesBank Arena Oak View GroupAssistant Manager, Operations | Full Time | PeoplesBank ArenaHartford, CT$47,500–$57,500 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The venue has played host to an extraordinary roster of world-renowned artists, including Sabrina Carpenter, Andrea Bocelli, Bad Bunny, Nicki Minaj, Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, and many others.
Assistant General Manager O'Neal Industries, Inc.Assistant General ManagerWallingford, CTCreate and maintain business cadence by establishing pace and actions - ensure projects are on-time and on-budget, understand critical path impacts and solve for challenges along the way - while considering timing or customer ramifications. Develop project plans, including defining the problem/opportunity, scope, objectives, deliverables, risks, strategies, timeline, budget, resources required, project sponsor/team.
Value Stream Manager - Assembly Silgan DispensingValue Stream Manager - AssemblyThomaston, ConnecticutPromote employee engagement and talent development by: reviewing and providing timely feedback to reports regarding their performance; mentoring, developing and motivating them; developing an internal talent pool; helping resolve functional issues in order to achieve targeted performance; creating mid-term and long-term development plans for direct reports; and building transparent, cooperative, trustworthy working environment for the employees. We are looking for someone with a track record of driving organization results who will play a key role in improving safety culture, driving process improvement in all department functions, managing department budgets for labor and spending to meet plant financial targets, and developing a technology roadmap for the future.
NewOperations Manager 360 Recruiting GroupOperations ManagerWaterbury, CTReporting to the President, the Operations Manager will oversee the day-to-day activities of the facility to ensure efficient and effective operations, with oversight of production, quality, and inventory functions. Our client is a successful and stable manufacturing company located in greater Waterbury with a need for an experienced Operations Manager to help run our busy operation.
Distribution Center Operations Manager American Tire Distributors IncDistribution Center Operations ManagerEast Hartford, CT$60,000–$73,000 / yearPhysical Demands/Work Environment/Travel Requirements: • Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 50 pounds. The DC Ops Manager collaborates closely with the General Manager to ensure the facility meets safety, compliance, quality, and delivery goals while coaching and developing their team.
Manager, Operations | Full Time | PeoplesBank Arena Oak View GroupManager, Operations | Full Time | PeoplesBank ArenaHartford, CT$65,000–$75,000 / yearThe Manager, Operations is responsible for assisting in the administration, planning, budgeting, and direction for the operations of PeoplesBank Arena, including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Manager, Operations | Full-Time | PeoplesBank Arena Oak View GroupManager, Operations | Full-Time | PeoplesBank ArenaHartford, Connecticut$65,000–$75,000 / yearPosition Summary: The Manager, Operations is responsible for assisting in the administration, planning, budgeting, and direction for the operations of PeoplesBank Arena, including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Contract Compliance & Financial Operations Specialist RSM US LLPContract Compliance & Financial Operations SpecialistFarmington, CT$95,400–$163,900 / yearBy supporting partners and senior members of the RRC leadership team, executing key processes, guiding support staff, and contributing to financial and risk-mitigation efforts oversight, this role enhances engagement execution, improves team efficiency, and supports the firm's ability to deliver high-quality client service to its clients. Other responsibilities may include: Support the proposal process, when necessary, and perform QA reviews to ensure message quality, format, and content meet the stated objectives and are consistent with internal communication guidelines; serve as a backup to assist proposal team in a hands-on capacity, when required.
Operations Manager-Westfarms PINK Victoria's Secret & CoOperations Manager-Westfarms PINKWest Hartford, CTHere, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business. The Operations Manager ensures operational routines are executed consistently to support product availability and store readiness.
OPERATIONS DIRECTOR - POTENTIAL NEW BUSINESS - SPRINGFIELD, MA Compass Group North AmericaOPERATIONS DIRECTOR - POTENTIAL NEW BUSINESS - SPRINGFIELD, MASpringfield, MA$80,000–$100,000 / yearMedicalDentalVisionLife Insurance ADDisability InsuranceRetirement PlanPaid Time OffPaid Parental LeaveHoliday Time Off varies by sitestatePersonal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts FSAs. Bachelors degree and minimum of three 3 years of management experience preferably in foodservice hospitality management plant operations management environmental services laundry or other Support Services area.
Strategy and Operations Manager Chegg, Inc.Strategy and Operations ManagerHartford, ConnecticutThis role will act as the GM's right hand on business and operational matters, helping to establish operational discipline, identify strategic points of leverage, and drive initiatives that deliver meaningful business results. Drive key operating rhythms, including leadership meetings, business reviews, KPI tracking, planning processes, and cross-functional follow-ups.
Manager, Last Mile Operations RXOManager, Last Mile OperationsHartford, ConnecticutPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems.
Sr. Manager, Operations Performance TeamSr. Manager, OperationsUnited States of Americas, MA$110,000–$120,000 / yearSupervisory Responsibilities: Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments. Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Director, Clinical Operations, Oncology Takeda Pharmaceutical Co LtdDirector, Clinical Operations, OncologyMARemote$177,000–$278,080 / yearOversight of Strategic Partners/CRO/vendor selection, budget and contract negotiation, and proper supervision of performance for all activities assigned to a Strategic Partner/CRO/vendor for assigned program(s), including escalation of issues to and participation in governance committees; accountable for operational risk management strategy in collaboration with Strategic Partners. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
NewMgr, Claims Operations Aflac IncMgr, Claims OperationsWindsor, CT$90,000–$120,000 / yearManages the daily operations of the Claims business unit; manages employees and operations of the business unit at the functional level; gathers and analyzes data and reports that pertain to the overall operation of the Claims business unit and completes reports summarizing activities and trends; assists in strategic and tactical operational plans to ensure achievement of company and departmental goals; performs independent review of problem situations; develops solutions and implements actions to resolve problems and ensure customer satisfaction; reviews processes and procedures to streamline activities to enhance service turnaround time, productivity, and quality; coordinates overall workflow of the business unit and ensures that workflow processes facilitate effective and efficient use of corporate resources and enhance customer satisfaction. Coordinates and monitors training efforts to ensure that necessary education tools are provided to employees; identifies and communicates training needs and schedules with training department; projects staffing requirements for the business unit; guides supervisors in coaching and counseling employees; coordinates employee development and incentive initiatives.