Minimum of 2 years of banking, financial services, fraud operations, deposit operations, electronic banking, card disputes, ACH operations, wire operations, or related risk operations experience preferred; prior direct experience handling Regulation E claims, debit card disputes, ACH fraud, account takeover investigations, or payment fraud cases strongly preferred. Understanding of bank fraud typologies, including unauthorized electronic transactions, debit card fraud, ACH fraud, check fraud, wire fraud, identity theft, account takeover, elder exploitation indicators, social engineering, mule activity, and online banking compromise.