You'll Experience**This program gives you broad, meaningful exposure across every key pillar of the business:+ Operations Management - Oversee technician work planning, PM scheduling, vehicle status, and maintenance processes that keep the business running efficiently+ Customer Relationship Management - Be the face of Ryder for your customers - proactively managing accounts, resolving issues, and driving satisfaction+ Asset & Fleet Management - Coordinate rental and lease utilization to maximize asset performance without compromising customer commitments+ Sales Collaboration - Partner with the sales team on customer calls to support new business development and deepen existing relationships+ Financial Acumen - Manage running costs and maintenance overheads, learning how operational decisions directly impact the bottom line+ Cross-Functional Leadership - Work alongside Maintenance, Asset Management, Sales, and Marketing to deliver results as one team**Why Ryder?**Ryder isn't just a great place to grow your career - it's a company that has been recognized time and again for excellence, integrity, and its commitment to people:+ One of the Most Trustworthy Companies in America - Newsweek+ America's Best Large Employers - Forbes+ World's Most Admired Companies - Fortune Magazine+ Top Company for Women to Work for in Transportation - Women in Trucking+ Overdrive Award - General Motors+ Food Logistics' Top 3PL Award - SDC EXEC+ Reader's Choice Excellence Awards - Inbound Logistics+ Top Women to Watch in Transportation+ Supplier Environmental Excellence Award - VerizonWe're also committed to a greener future - Ryder operates the largest electric vehicle (EV) fleet footprint in the United States._Hear directly from the people who work here:_ Functions**+ Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction+ Coordinate with the rental department to ensure maximum utilization without compromising lease customers+ Partner with Sales staff on customer calls for new business and increased customer satisfaction+ Manage running costs and maintenance overheads; ensure policy and processes are followed to optimize running costs and maintenance overhead+ Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction+ Ensure accurate PM scheduling and follow up, breakdowns, and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility**Additional Responsibilities**+ Relocation within the business unit at the conclusion of the training program is required+ Performs other duties as assigned**Skills and Abilities**+ Detail oriented with excellent follow-up practices, Required+ Strong verbal and written communication skills, Required+ Instills commitment to organizational goals, Required+ Capable of multi-tasking, highly organized, with excellent time management skills; able to prioritize work, Required+ Flexibility to operate and self-driven to excel in a fast-paced environment, Required+ Strong mechanical skills, Required+ Effective interpersonal skills; excellent influencing skills, Required+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Required+ Ability to work independently and as a member of a team, Required**Qualifications**+ Bachelor's Degree, Required.+ 1 year or more in customer service with issues resolution experience, Preferred.+ Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.+ Basic understanding of Business Finance, controls and metrics Beginner, Required.**Job Category:** Operations and Support**Compensation Information**: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.