Associate Director, Forecasting & Performance Analytics, Commercial Operations & Analytics - Remote Agios PharmaceuticalsAssociate Director, Forecasting & Performance Analytics, Commercial Operations & Analytics - RemoteNew York, NYRemote$153,541–$230,312 / yearThe current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. Build, maintain, and evolve operational, unit-based forecasts across the portfolio – demand, revenue, and patient-based models – including scenario planning and risk and opportunity assessments for multiple launches and in-line products.
Lead Business Operations Support Specialist EmblemHealth IncLead Business Operations Support SpecialistNew York, NY$77,760–$149,040 / yearLead and support implementations of new processes within operations, interfacing with Product, Accreditation, Provider Network Management and Compliance counterparts as well as overseeing and driving initiatives at the direction of the Tower Leads; oversee ongoing progress. Monitor and oversee business activities of other departments that Operations interfaces with to maintain an end-to-end process view of all products, business, quality and compliance activities and to identify trends that cross-functionally impact the organization.
Trade & Operations Support Strategic EmploymentTrade & Operations SupportJersey City, NJYou'll be responsible for monitoring trading activity and systems, troubleshooting operational issues in real time, and serving as a key point of contact for institutional clients and internal trading teams. As the business continues to grow, they are expanding their trading operations coverage team to ensure seamless support for clients and internal trading desks across extended trading hours.
HR Communications Operations & Support Specialist - Corporate Communications - Vice President Morgan StanleyHR Communications Operations & Support Specialist - Corporate Communications - Vice PresidentNY$120,000–$210,000 / yearWe provide editorial support and strategic guidance to business partners, liaise with the Firm's businesses and departments and senior leadership on internal communications matters, and provide thought leadership and strategic guidance on communications. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
HR Communications Operations & Support Specialist – Corporate Communications – Vice President Morgan StanleyHR Communications Operations & Support Specialist – Corporate Communications – Vice PresidentNew York, New YorkWe provide editorial support and strategic guidance to business partners, liaise with the Firm’s businesses and departments and senior leadership on internal communications matters, and provide thought leadership and strategic guidance on communications. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Operations Support Coordinator Public Health SolutionsOperations Support CoordinatorNY$40,000–$45,000 / yearProgram Description: PHS' Community Health and Nutrition Access Program helps New York residents obtain free or low-cost health insurance coverage, apply for the Supplemental Nutrition Assistance Program (SNAP, also known as Food Stamps), and through our WIC program, provides nutrition education sessions led by WIC nutritionists on healthy eating and physical activity, breastfeeding support, and eWIC cards to purchase nutritious foods. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing direct services to underserved families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services.
Operations Support Specialist - JFK TCROperations Support Specialist - JFKQueens, New York$33–$38 / hourThe Operations Support Specialist will support the organization with administrative, and project related tasks related to the growth and day-to-day operations of the JFK workshop. With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East.
Equity Operations Support - VN2785 MAREX Group LimitedEquity Operations Support - VN2785NY$75,000–$90,000 / yearThe depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.
Operations Support Specialist Mavis Tire Supply LLCOperations Support SpecialistWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Founding Customer Operations & Support HadriusFounding Customer Operations & SupportNYAs Hadrius"s first dedicated Customer Operations & Support teammate, you"ll own the operational backbone of our Customer Success function protecting our Account Managers" focus, tracking customer insight/requests alongside their current status, and building the systems and automations that let our CS team scale. To do this, were building the automated back office for financial firms, using AI to analyze millions of data points from emails to text messages, marketing copy, investment accounts, filings, and more to identify regulatory violations.
Supervisor Operations Support Metropolitan Transportation AuthoritySupervisor Operations SupportNew York, NY$92,632–$102,760.43 / yearEmployees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equity Operations Support - VN2785 MarexEquity Operations Support - VN2785New York, NY$75,000–$90,000The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.
Financial Operations Support eTeam Inc.Financial Operations SupportJersey City, NJThis position is in Account Services Operations, which primarily consists of supporting the new account opening process (both paper and online), stock plan activation, and account maintenance. Strong written and oral communication skills with a track record of excellent customer service.
NewRegional Operations Support Manager Beacon MobilityRegional Operations Support ManagerBronx, NY$80,000–$100,000 / yearThe Regional Operations Support Manager is a hands-on, field-based operations leader responsible for supporting local teams and directly driving day-to-day execution. Work side by side with local managers and frontline teams to identify problems, resolve barriers, document needs, and make sure issues are closed out.
Operations Analyst / Collateral & Margin Management Support Veterans Sourcing GroupOperations Analyst / Collateral & Margin Management SupportWhite Plains, NYThe ideal candidate will have experience in operations, business analysis, financial services, or process improvement environments and possess strong analytical, reporting, and problem-solving skills. Business Analysis & Process Improvement Collect, analyze, and interpret operational data to identify trends, bottlenecks, and improvement opportunities.
NewDirector, Quality Operations Support Curia Global IncDirector, Quality Operations SupportNY$148,000–$184,700 / yearThe Director of Quality Operations Support is responsible for providing onsite support to the sites for inspection readiness, during regulatory agency inspections or customer audits, managing day to day quality operations, and as a subject matter expert for complex investigations. Key enabler for BU Quality Head - Support the sites in quality operational activities including regulatory inspections and customer audits, investigation reviews, and batch record reviews related oversight activities.
17738-Technical | Operations Support-NJ Pride Global17738-Technical | Operations Support-NJJersey City, NY$28.15 / hourThe ideal candidate is detail-oriented, highly accurate, and able to collaborate effectively across teams while maintaining a compassionate approach during sensitive situations. The Estate Operations Analyst plays a key role in ensuring the accurate and timely settlement of client accounts following a client’s passing.
Operations Support Lead Anheuser-Busch InBev SA/NVOperations Support LeadNewark, NJThis role carries significant leadership responsibilities, with a strong focus on operational excellence, process management, incident management, stakeholder engagement, and clear, business-oriented communication. Lead and participate in the yearly OKR cycle, ensuring tracking, and delivery of operational OKRs, and partner with leadership on the strategic development and execution of support initiatives.
Trade & Operations Support ION GroupTrade & Operations SupportJersey City, NJWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment.
District Support Manager – Pharmacy Operations (Non-RPh) Azend PharmaDistrict Support Manager – Pharmacy Operations (Non-RPh)New York, NYThe Pharmacy Operations Manager / District Support Manager – Specialty Pharmacy Operations is responsible for supporting and optimizing operational performance across multiple pharmacy locations within an assigned territory. This position is ideal for an experienced pharmacy operations professional, Pharmacy Technician, or healthcare operations leader with a strong background in workflow coordination, compliance support, multi-site operations, staff training, and cross-functional collaboration.
Support Operations Specialist, Fora X ForaSupport Operations Specialist, Fora XNew York City, New YorkIn 2026, we announced our $60 million Series D investment round , led by Forerunner and Tactile Ventures, with continued participation from existing investors Thrive Capital, Insight Partners, and Heartcore Capital. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
NewOffice Operations Support Coordinator Macpower Digital Assets Edge Private LimitedOffice Operations Support CoordinatorElizabethport, NJ$23 / hourJob Summary: Our client is seeking an Office Admin who will be involved in managing department communications, supporting Meter Measurement tasks, and handling various administrative duties such as payroll processing, data entry, and purchase order preparation. The ideal candidate will be organized, detail-oriented, and skilled in office software, with a focus on supporting daily operations and coordinating external services.
Revenue Operations Manager - Support & Services Pantheon Systems IncRevenue Operations Manager - Support & ServicesNY$125,000–$154,000 / yearThis role blends analytical rigor, process design, and cross-functional leadership to ensure our post-sales delivery teams have the data, tools, and workflows they need to operate efficiently and improve customer outcomes. Manage and optimize the Support and Services tech stack, ensuring tool adoption and accurate data flow between systems and partnering cross-functionally on systems that span the revenue cycle.
Aviation Operations & Support U.S. NavyAviation Operations & SupportWest Haverstraw, NYKey Responsibilities Support aircraft launch and recovery operations in operational environments; assist with aircraft handling, movement, spotting, and securing of aircraft and equipment on flight decks and flight lines; operate aviation support equipment and systems used in aircraft operations; perform inspections and operational checks before and after equipment use; conduct preventive and corrective maintenance on assigned aviation support equipment; support safety practices including foreign object damage (FOD) prevention and emergency readiness; assist with emergency response and training drills related to aviation operations; support administrative and maintenance control activities as required. Work Environment Work primarily in shipboard and shore station aviation environments, including flight decks, hangar bays, and flight lines; exposure to jet blast, rotor wash, noise, heat, weather, and moving equipment is routine; operations occur in a wide range of climates at sea and ashore and often follow the tempo of flight operations, including nights, weekends, and deployments.
Booking Operations Support Lead ForaBooking Operations Support LeadNew York City, New YorkThe Booking Operations Support Lead will serve as the primary escalation point for all booking operations inquiries, reporting to the Senior Manager of Support Operations and collaborating cross-functionally with peers in Support, Product Operations, Advisor Experience, Finance, and Engineering. We're seeking a Booking Operations Support Lead to join our high-performing Support team — you'll play a crucial role in ensuring timely, accurate, and empathetic support for our advisor community, with a dedicated focus on booking operations.
Director, Support Operations Betterment Holdings IncDirector, Support OperationsNew York City, NY$155,000–$185,000 / yearA Day in the Life: Lead and develop a team of managers across three functions: retail CX complex case resolution and high value customer support, advisor support for our BAS product line, and support operations (product/eng liaison, VoC, and launch readiness). Our Commitment to Your Total Well-being: We offer a competitive suite of benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options.
Support Operations Engineer HarveySupport Operations EngineerNew York, New YorkDesign, build, and maintain AI-assisted tools that improve how support specialists triage, research, and resolve tickets; including agent-facing copilots, knowledge surfacing tools, and response assist features. This role is for someone who deeply understands support operations, has a track record of building AI and automation tooling in production environments, and is energized by making support and human agents better.
Support Operations Engineer Counsel AI CorpSupport Operations EngineerNY$104,000–$156,000 / yearReporting to the Support Operations Manager, with day-to-day direction from the Support Enablement Lead, you will focus on executing and maintaining enablement content across the full learning lifecycle - from onboarding new hires to delivering ongoing training as Harvey's product and processes change. Translate rapid product releases and process changes into clear, digestible learning content quickly and in the right format for the audience - written guides, short videos, live sessions, or self-guided modules.
Administrative Support Manager Legal Operations Career DevelopersAdministrative Support Manager Legal OperationsManhattan, NY$155,000–$175,000 / yearAdministrative Support Manager, Legal Operations, Law Firm Management, Administrative Manager, Executive Assistant Leadership, Office Operations, Legal Administration, Professional Services, Staff Management, Employee Development, Performance Management, Budget Management, Administrative Services, Workflow Management, Process Improvement, Talent Acquisition, Human Resources, Team Leadership, Legal Support, Microsoft Office, Operations Manager, Administrative Leadership, Coaching, Organizational Development, Hybrid Jobs, New York Jobs, Legal Careers, Management Careers, Department Operations, Business Services, Leadership, Training, Recruiting, Budget Planning, Client Service. This hybrid leadership role is responsible for driving operational excellence, managing staff, improving processes, and ensuring exceptional service to attorneys and internal clients.
NewTechnology Specialist - IT Service, Support and Operations | Enterprise Mobility Solution | MS Azure AD, MS Azure RMS, MS Intune Expedite Talent SolutionsTechnology Specialist - IT Service, Support and Operations | Enterprise Mobility Solution | MS Azure AD, MS Azure RMS, MS IntuneWeehawken, NJJava Springboot Microservices: Minimum 8+ years experienced with Java 17, Rest API, Springboot, MicroServices development. Work Location & Reporting AddressWeehawken, NJ 7086 **Strictly report to office on Day 1** No WFH Options.
NewTechnology Specialist - IT Service, Support and Operations | Java | Springboot Expedite Talent SolutionsTechnology Specialist - IT Service, Support and Operations | Java | SpringbootWeehawken, NJJava Springboot Microservices: Minimum 8+ years experienced with Java 17, Rest API, Springboot, MicroServices development. Work Location & Reporting AddressWeehawken, NJ 7086 **Strictly report to office on Day 1** No WFH setup.
Operations Support Coordinator SGS SAOperations Support CoordinatorFarmingdale, NY$20–$23 / hourWith over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Performs administrative and operational tasks to increase the overall efficiency of a company''s daily business operations.
Support Operations KalshiSupport OperationsNew York City, New YorkKalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more. You’ll work across Support, Operations, Product, and Engineering to improve processes, identify patterns in user behavior, and elevate the quality and reliability of our support ecosystem.
Utility Operations Application Support Scylla Solutions LLCUtility Operations Application SupportJersey City, New JerseyThe MWM/EAM Application Support Analyst is responsible for administering, supporting, and optimizing Mobile Workforce Management (MWM) and Enterprise Asset Management (EAM) applications used across utility operations. This role ensures reliable system performance, resolves complex technical issues, supports integrations, and partners with both business and IT teams to maintain high service availability.
NewTechnology Specialist - IT Service, Support and Operations | OpenSystem | Python - OpenSystem Ipolarity LLCTechnology Specialist - IT Service, Support and Operations | OpenSystem | Python - OpenSystemNew York, NYWe are looking for a skilled Python and Generative AI Developer to contribute to the development and integration of innovative generative and Agentic AI solutions. In this role, you ll work closely with senior developers, AI architects, and business stakeholders to deliver impactful AI-driven features and products.
NewTechnology Specialist - IT Service, Support and Operations | Java | Springboot Ipolarity LLCTechnology Specialist - IT Service, Support and Operations | Java | SpringbootWeehawken, NJJava Springboot Microservices: Minimum 8+ years experienced with Java 17, Rest API, Springboot, MicroServices development. Work Location & Reporting Address Weehawken, NJ 7086 **Strictly report to office on Day 1** No WFH setup.
NewTechnology Specialist - IT Service, Support and Operations | Enterprise Mobility Solution | MS Azure AD, MS Azure RMS, MS Intune Ipolarity LLCTechnology Specialist - IT Service, Support and Operations | Enterprise Mobility Solution | MS Azure AD, MS Azure RMS, MS IntuneWeehawken, NJJava Springboot Microservices: Minimum 8+ years experienced with Java 17, Rest API, Springboot, MicroServices development. Work Location & Reporting Address Weehawken, NJ 7086 **Strictly report to office on Day 1** No WFH Options.
Senior Support Operations Manager Digital Arbitrage IncSenior Support Operations ManagerNYRemote$140,000–$180,000 / yearWhat You Bring to the Team: Own the administration and optimization of Zendesk and related support platforms - designing and maintaining ticket routing, queue structures, workflows, triggers, automations, SLAs, and escalation paths that keep global support operating at peak efficiency. Map and optimize end-to-end support workflows - reducing customer effort, eliminating internal friction, and leading root-cause investigations that drive structural, systemic improvements rather than case-by-case fixes.
Support Operations Data Analyst Counsel AI CorpSupport Operations Data AnalystNY$112,000–$168,000 / yearYoull sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harveys central data team to ensure the org is equipped with the right instrumentation as we scale. Youll build and maintain the dashboards, reports, and feedback loops that tell us whether were hitting our north stars - cSAT, TTR, QA scores, escalation rates - and surface the signal underneath the numbers so we can act on it.
Support Operations Data Analyst HarveySupport Operations Data AnalystNew York, New YorkYou'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with User Operations leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it.
Manager, Support Services & Vendor Operations Berkshire Hathaway GUARD Insurance CompaniesManager, Support Services & Vendor OperationsNew York, NY$70,000–$120,000 / yearThe Manager of Support Services & Vendor Operations will be a critical leader within our Service & Delivery organization, accountable for the performance, cost management, and continuous improvement of four interconnected operational teams: Mailroom, Imaging Services, Claims Services, and Accounting Services. Develop and maintain deep institutional knowledge of the automated, semi-automated, and manual routing capabilities in use today (including proprietary and vendor-supported automation capabilities) ensuring routing logic, business rules, and exception handling are fully documented and actively governed.
NewTechnology Specialist - IT Service, Support and Operations | Enterprise Mobility Solution | MS Azure AD, MS Azure RMS, MS Intune IMCS Group IncTechnology Specialist - IT Service, Support and Operations | Enterprise Mobility Solution | MS Azure AD, MS Azure RMS, MS IntuneWeehawken, NJCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
NewTechnology Specialist - IT Service, Support and Operations | Java | Springboot IMCS Group IncTechnology Specialist - IT Service, Support and Operations | Java | SpringbootWeehawken, NJCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
Research Administrative Manager (Executive Support & Research Operations) - Center for Interventional Cardiovascular Research and Clinical Trials Mount Sinai Health SystemResearch Administrative Manager (Executive Support & Research Operations) - Center for Interventional Cardiovascular Research and Clinical TrialsNY$65,193–$130,000 / yearMount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology.
AI Support Operations Manager ZocDoc IncAI Support Operations ManagerNY$132,300–$170,000 / yearEach month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans.
Senior AI Support Operations Manager ZocdocSenior AI Support Operations ManagerNew York City, NY$132,300–$170,000 / yearEach month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans.
Customer Support Operations Manager Kaizen LabsCustomer Support Operations ManagerNew York, New YorkYou'll own the whole operational picture: the escalation paths, the workflows, the support metrics, the onboarding playbooks, and the training that keeps the team sharp, along with the tooling that powers it (including our Intercom and Fin AI stack). 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.
NewSupport/Risk Operations KalshiSupport/Risk OperationsNew York City, New YorkKalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more. You should be comfortable making judgment calls on complex cases, communicating clearly with affected users, and maintaining SLAs across a queue that currently runs 400+ open tickets.
NewSupport Operations Engineer GIGSSupport Operations EngineerNew York, NY$150,000–$180,000 / yearWhat You Will DoOwn how we interact with our customer and partner end to end, across all channels, from first contact through resolutionIdentify recurring issues and escalation patterns and translate them into actionable improvements for Product, Engineering, and internal processesMaintain and improve the knowledge base and documentation infrastructure that powers our support operation and AI toolsConfigure, optimize, and improve the tooling and workflows the support team runs onWork closely with Technical Support on complex escalations, and with BizOps, Connectivity, and product teams when issues point to something systemicContribute to automation and agentic support initiatives, helping define how AI fits into the support workflowTrack and analyze support data to surface insights, measure performance, and drive continuous improvementWhat We Are Looking ForExperience in a customer‑facing or operations role at a tech company, ideally in a B2B or B2B2C environmentStrong analytical mindset; comfortable working with data and drawing conclusions from itHigh technical aptitude; ability to understand how products work and learn complex tooling quicklyClear, concise communicator with both customers and internal teamsSelf‑directed and comfortable with ambiguity; don't wait to be told what needs fixingGenuine interest in AI, automation, and how they can make support smarter over timeTelco experience is not required; curiosity is keySalary Range: $150000 - $180000 USDBefore You ApplyThe truth is, what we're building isn't easy. This role probably isn't a fit if:You need a lot of structure, or layers of process to do your best workYou prefer to specialize narrowly and wait for direction rather than taking initiativeYou're uncomfortable making decisions with imperfect information or wearing multiple hatsYou're looking for a “big company” setup — we're still building many things for the first timeBut if you're excited by the idea of building from zero, working with passion, and leaving your mark on something that matters — we'd love to meet you.
NewDirector of Call Center Operations, Bureau of Customer Support City of New YorkDirector of Call Center Operations, Bureau of Customer SupportQueens, NYThis is accomplished through call center software, and development of Interactive Voice Response (IVR) systems and applications of other communication channels designed to provide clients, the public, and the provider community with information about our services and programs; referrals, appointments and follow-up; health literature and education materials. To be appointed to Assignment Level II and above, candidates must have: A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or.