High school diploma or equivalent, Some college coursework or vocational school courses emphasizing clerical skills including transcribing, alphabetizing, filing, word processing, spreadsheets, tables and scheduling; At least one year of clerical experience, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Prepares letters of correspondence, types various documents, utilizes Word programs, coordinates travel arrangements as needed, updates computer files and screens incoming calls.