NewSenior Customer Support Representative AxelonSenior Customer Support RepresentativeBethel, CTBachelor’s degree from an accredited institution with a minimum of 3 years of experience in account management, contract administration, customer service, project management, quality, or supply chain in manufacturing, operations, or aerospace environment. Oversee and manage a portfolio of accounts including OEM, airlines, MRO, and distribution partners worldwide.
NewCustomer service Representative ApTaskCustomer service RepresentativeBethel, CT$30–$45 / hourContractorRequired (Basic) Qualifications: - Bachelor’s degree from an accredited institution with a minimum of three (3) years of experience in account management, contract administration, customer service, project management, quality or supply chain in manufacturing, operations or aerospace environment OR, in lieu of a bachelor's degree, a high school diploma or General Education Degree (GED) from an accredited institution with a minimum of 10 years of experience in account management, contract administration, customer service, project management, quality or supply chain in manufacturing, operations or aerospace environment. In this role, you will liaise with cross-functional internal teams including Contract, Pricing, Supply Chain, Quality, Engineering, Finance/Accounting/Credit, Sales/Marketing, Manufacturing/Operations, and Shipping to meet and improve the entire customer experience.
Order Management Representative Synerfac Technical StaffingOrder Management RepresentativeShelton, CTWe are seeking a detail-oriented Order Management Representative to join the Customer Experience team, responsible for managing domestic orders across 30-50 assigned key accounts while delivering best-in-class customer service. This role oversees end-to-end sales order processing, leveraging EDI and automation tools, coordinating inventory reservations, and serving as the primary point of contact for customer inquiries, order changes, and issue resolution.
International Order Management Specialist 360 Recruiting GroupInternational Order Management SpecialistClinton, Connecticut$50,000–$55,000 / yearThis position plays a critical role in ensuring international orders are processed accurately; shipments move efficiently across the globe, and export documentation meets all compliance requirements. As our International Order Management Specialist, you'll manage the complete international order process from purchase order through final delivery.
Oracle Utilities Service Order Management (SOM) and Field Activity (FA) Functional Designer Accenture PlcOracle Utilities Service Order Management (SOM) and Field Activity (FA) Functional DesignerHartford, CTDesign end-to-end field activity workflows covering service connects/disconnects, meter installations and exchanges, premise inspections, on-demand reads, remote disconnect/reconnect, and emergency field response. You will be responsible for translating complex utility field operations requirements into robust, scalable Oracle SOM/FA functional designs; ensuring seamless coordination between customer service, field operations, metering, and back-office systems across our US service territories.
Order Management Representative Top Prospect Group LLCOrder Management RepresentativeShelton, CT$26–$28 / hourIn this role, you will manage domestic orders across 30–50 assigned key accounts, oversee sales order management activities, and coordinate inventory reservations to support efficient order fulfillment and deliver best-in-class customer satisfaction. Safety Responsibilities Practice safe work habits and follow established safety procedures, including proper lifting techniques, ergonomics, equipment use, and personal protective equipment (PPE) requirements.
Senior Manager, Oracle SCM (Order Management, Manufacturing, Costing) PricewaterhouseCoopers LLPSenior Manager, Oracle SCM (Order Management, Manufacturing, Costing)CT$124,000–$280,000 / yearExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
QA Engineer (Business Systems & Order Management) (US REMOTE) Motorola Solutions IncQA Engineer (Business Systems & Order Management) (US REMOTE)CTRemote$80,000–$95,000 / yearEnvysion''s cloud-based solution integrates video systems with sales data to proactively identify potentially fraudulent transactions and optimize operations without the need to monitor hours of video footage. Envysion, a Motorola Solutions company, is a leading provider of enterprise video security and business analytics solutions for the quick-service restaurant and retail industries.
NewOrder Support Coordinator (Manufacturing & Logistics) Recruit GigsOrder Support Coordinator (Manufacturing & Logistics)Brookfield, CTIn the afternoon, you’re resolving concerns with professionalism, supporting inventory and order workflows, and wrapping the day with accurate records and a brief report-out. As production ramps up, you’re coordinating with the warehouse and shipping to lock in timelines, then circling back to customers with clear status updates.
Product Allocation Specialist (Order Puller) NIBCO INC.Product Allocation Specialist (Order Puller)NYWill be trained to operate powered industrial vehicles (PIV) including a stand-up order picker, forklift, reach truck, pacer, pallet jacks, or other order selecting equipment to safely move product. Participates in activities designed to support the NIBCO safety system including pre-shift stretching programs, safety meetings, and accident prevention while ensuring safe work practices.
Pharmacy Technician / Order Entry BrightSpring Health ServicesPharmacy Technician / Order EntryWALLINGFORD, CT$20.50–$21 / hourPharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network.
Order Puller AutozoneOrder PullerWest Hartford, CTFull timeHubs stock fast-moving inventory for daily replenishment, while Mega Hubs carry an expanded assortment of up to 110,000 SKUs-including hard-to-find parts-to support retail and commercial customers with same-day or next-day availability. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Sr. Construction Account Manager - Job Order Contracting Cannon Design Inc.Sr. Construction Account Manager - Job Order ContractingHartford, CTResponsibilities of this position include working with government agency construction programs, coordinating multiple concurrent projects and tasks through the JOC procurement lifecycle, being responsive and communicative to the needs of our clients, and maintaining excellent user experiences. Experience in construction management, project management, construction procurement processes, public construction projects, contract development, and administration, estimating/price proposal development, tenant improvement or renovation construction projects is required.
SAP Order to Cash Consultant, Senior Associate PricewaterhouseCoopers LLPSAP Order to Cash Consultant, Senior AssociateHartford, CT$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . In this role at PwC, you will leverage your skills to respond effectively to diverse perspectives and needs, using a broad range of tools and methodologies to generate new ideas and solve problems.
SAP Order to Cash Consultant, Manager PricewaterhouseCoopers LLPSAP Order to Cash Consultant, ManagerHartford, CT$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a SAP Order to Cash Consultant, Manager, you will lead our clients in their customer transformation journey by reimagining exceptional experiences for their customers and employees while achieving their revenue growth goals.
Order Fulfillment Associate Part Time BJ's Wholesale Club Holdings IncOrder Fulfillment Associate Part TimeSouthington, CT$18–$21.60 / hourResponsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*.
Full Time / Part Time - Order Writer / Nabisco Merchandising Mondelez International IncFull Time / Part Time - Order Writer / Nabisco MerchandisingMA$23.44–$25.44 / hourWe have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country. Be in charge of quantitative and qualitative filling of Mondelez IMPULSE products (Gum, candy) in checkouts and in store locations dedicated to impulse products (linear shops, contact points, additives).
Sr. Financial Systems Analyst, Order to Cash Relativity ODA LLCSr. Financial Systems Analyst, Order to CashCT$88,000–$132,000 / yearRequired Skills: Applications Support, Business Needs, Cross-Functional Teamwork, End-to-End Testing, Financial Systems, Project Management, Security Management, System Administration, Vendor Management. At Relativity, our team members shape how industries uncover critical insights, ensure compliance, advance access to justice and continuously evolve our platform using the latest technologies, including cloud-native architectures, AI capabilities, and modern developer tooling.
Asset Management Coordinator AmentumAsset Management CoordinatorConnecticutExperience working with heavy industrial or manufacturing plant steam systems, centrifugal chillers, air handling units, turbines, boilers, cooling towers, air compressors, air dryers, heat exchangers, exhaust systems, pneumatic controls, and building automation control systems. • Receiving, storing, and distributing company assets within a warehouse or facility, ensuring accurate inventory tracking and proper handling of valuable equipment, often utilizing specialized knowledge of asset management systems to maintain detailed records and optimize the movement of assets.
SAP Transportation Management Solution Engineer First Quality Enterprises IncSAP Transportation Management Solution EngineerCTThe ideal candidate should possess the following: Bachelor's degree or equivalent degree in supply chain, computer science, or a related field / minimum 5 years of post-baccalaureate progressive experience within SAP TM field in a techno functional role. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions.
Worksite Customer Care Account Management Director Massachusetts Mutual Life Insurance CompanyWorksite Customer Care Account Management DirectorSpringfield, MA$121,800–$159,800 / year2+ years of experience in a people leadership role managing direct reports, OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work, leading cross-functional initiatives, projects, or workstreams, and driving outcomes. The Worksite Customer Care Account Management Director is a key leadership role within the Worksite Customer Experience organization responsible for developing and executing strategies that ensure a best-in-class service experience and foster enduring, trusted relationships with our distribution partners.
Worksite Customer Care Account Management Director MassMutualWorksite Customer Care Account Management DirectorSpringfield, Massachusetts2+ years of experience in a people leadership role managing direct reports, OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work, leading cross-functional initiatives, projects, or workstreams, and driving outcomes. The Worksite Customer Care Account Management Director is a key leadership role within the Worksite Customer Experience organization responsible for developing and executing strategies that ensure a best-in-class service experience and foster enduring, trusted relationships with our distribution partners.
Customer Service Rep Top Prospect Group LLCCustomer Service RepManchester, CTEmployment Type: Full-Time Position Overview The Customer Service Representative is responsible for managing customer orders, coordinating delivery schedules, and serving as the primary point of contact for customer inquiries related to production orders. This position is ideal for a customer-focused professional who enjoys coordinating with multiple departments, managing customer accounts, and ensuring a high level of service throughout the order fulfillment process.
Retail Customer Service Associate FedExRetail Customer Service AssociateHartford, Connecticut$18.35–$21.57 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Customer Service Representative Brenntag SECustomer Service RepresentativeEast Hartford, CTThis position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States.
NewCustomer Service Representative Nesco Resource, LLCCustomer Service RepresentativeDanbury, CT$30 / hourIn this role, you will serve as the primary point of contact for customers, providing exceptional support while assisting with order processing and day-to-day office operations. The ideal candidate is a strong communicator who enjoys helping others, thrives in a fast-paced environment, and can effectively manage multiple priorities with minimal supervision.
NewCustomer Service Representative thyssenkrupp MaterialsCustomer Service RepresentativeWallingford, ConnecticutPLEASE NOTE: 1. TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2. TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3. Anyone making an employment offer in return for money is not authorized by TK; and. 2. Request payment of any kind from prospective jobseekers or candidates for employment; 3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4. Send checks to job seekers; or.
NewSenior Customer Support Representative Axelon Services CorporationSenior Customer Support RepresentativeBethel, CT$45 / hourBachelor’s degree from an accredited institution with a minimum of 3 years of experience in account management, contract administration, customer service, project management, quality, or supply chain in manufacturing, operations, or aerospace environment. Oversee and manage a portfolio of accounts including OEM, airlines, MRO, and distribution partners worldwide.
Customer Service Coordinator Hamilton ConnectionsCustomer Service CoordinatorNew Milford, CTThe customer service coordinator interacts with external and internal customers to process orders and answer/resolve inquiries about processing orders, products and services. Excellent phone skills and the ability to handle problems adeptly and leave customers satisfied.
Customer Service Manager HarcoSemco LLCCustomer Service ManagerBranford, CTKey responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.
Customer Service Representative Hamilton ConnectionsCustomer Service RepresentativeDanbury, CT$20–$27 / hourThe customer service representative is the face of the company, and supports sales goals through good customer service, maintaining quality relations with existing accounts and providing production support. Job Responsibilities:Provide excellent customer service by responding to inquiries and complaints in a diplomatic manner; log complaints on the customer issues log.
NewSenior Customer Support Representative GTT, LLCSenior Customer Support RepresentativeBethel, CTBachelor's degree from an accredited institution with a minimum of three (3) years of experience in account management, contract administration, customer service, project management, quality or supply chain in a manufacturing, operations, or aerospace environment; OR, in lieu of a bachelor's degree, a high school diploma or General Education Degree (GED) from an accredited institution with a minimum of 10 years of experience in account management, contract administration, customer service, project management, quality or supply chain in a manufacturing, operations, or aerospace environment. Recognized on Newsweek's list of Global Most Loved Workplaces, this organization employs electrical engineers, power systems specialists, aerospace technicians, software developers, supply chain professionals, and business support specialists across its many global divisions.
Manager, Hardware Operations* Trimech Solutions, LLCManager, Hardware Operations*CT$115,000–$125,000 / yearIn addition to order execution, this role owns vendor pricing administration, provides day-to-day leadership and coordination for the hardware operations team, and serves as the primary owner for hardware item codes and pricing accuracy across systems. The Manager, Hardware Operations, is responsible for managing all hardware-related operations, including printers, printing materials, item master data, and maintenance renewals, while delivering exceptional support to both clients and internal stakeholders.
NewCustomer Service Lead starting at 20 hourly Raymours Furniture Co IncCustomer Service Lead starting at 20 hourlyManchester, CTCustomer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf .
Customer Service Lead Starting at 19 hourly Raymours Furniture Co IncCustomer Service Lead Starting at 19 hourlyWest Hartford, CTCustomer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf .
Customer Service Associate BelcanCustomer Service AssociateBradley Park, CTMonitor critical customer parts and schedule disruptions, collaborating with Production, Quality, and Engineering to develop recovery plans and communicate solutions aligned with customer priorities.* Maintain and update customer demand and forecast data within the ERP system to ensure accuracy and safeguard backlog integrity, including quantities, schedules, and financial values.* Ensure timely delivery by coordinating logistics and schedules, maintaining accurate delivery and quality metrics in customer portals, and supporting customer scorecard accuracy, contesting OTD and maintaining liquidated damages at the beginning of each month.
Customer Service Representative SRS Distribution IncCustomer Service RepresentativeWindsor, CTShould a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service.
Store Sales Associate The Pittsburgh Paints CoStore Sales AssociateHartford, CT$20–$22 / hourPart timeThe Store Sales Associate is a key member of the US Commercial team and plays an important role in delivering an exceptional customer experience in a fast-paced retail environment. Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.
Customer Service Representative 360 Recruiting GroupCustomer Service RepresentativeNew Britain, ConnecticutFounded in 1928, Victor Advertising has grown to become a leading promotional product company, serving clients throughout the country from our headquarters in New Britain, Connecticut. About You: Having prior experience in a detailed-oriented, fast-paced customer service role, you know how to set priorities, multi-task and work well under pressure.
Store Sales Associate The Pittsburgh Paints CompanyStore Sales AssociateHartford, ConnecticutThe Store Sales Associate is a key member of the US Commercial team and plays an important role in delivering an exceptional customer experience in a fast-paced retail environment. Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment.
Ready Mix Dispatcher CRH PlcReady Mix DispatcherNew Britain, CTIn the event of an accident/incident, the Scheduler will work with the Dispatcher to notify any emergency services as needed, dispatch Truck Foremen or available field personnel to site, and send out an email to the Customer Service/Dispatch Manager, Division Manager, and Safety Dept. Scheduler will confer with the Customer Service/Dispatch Manager and direct Dispatcher when to close plants because of lack of work, scheduled plant shut-downs for maintenance or seasonal closings, and help reschedule orders to other locations.
Customer Service Associate - NightsWeekends Raising Cane's USA LLCCustomer Service Associate - NightsWeekendsCTWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
NewDistribution Support Representative Stanley Black & Decker IncDistribution Support RepresentativeNew Britain, CTRemote$54,700–$88,100 / yearThe Distribution Support Representative will focus on order entry, complexity reduction, reducing the time between customer order to product delivery, providing key information to RVP, RMMs, and Account Managers, supporting key distributors, and increasing size of customer orders to allowing them to take advantage of quarterly promotions. You'll get to: Support assigned sales group sales team and distribution in all aspects of order placement, program selling, PCR's utilization, price discrepancies & clearing blocks, providing availability and delivery information, participate in process to allocate inventories.
Assistant Manager Cake Specialist Ben & Jerrys CT/RI/NJAssistant Manager Cake SpecialistNew Haven, CTA natural leader with 1+ year of food service or retail experience (management experience a big plus!). Regularly support scoop shop operations (scooping, cleaning, customer service).
Customer Service Analyst The Timken CoCustomer Service AnalystEast Haven, CTA career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of todays industrial equipment and preparing for the future of motion on our planet and beyond. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of whats possible in their world of motion.
NewSr. Customer Support Representative The Kemtah Group, Inc.Sr. Customer Support RepresentativeBethel, CTRequired (Basic) Qualifications: - Bachelor"s degree from an accredited institution with a minimum of three (3) years of experience in account management, contract administration, customer service, project management, quality or supply chain in manufacturing, operations or aerospace environment OR, in lieu of a bachelor''s degree, a high school diploma or General Education Degree (GED) from an accredited institution with a minimum of 10 years of experience in account management, contract administration, customer service, project management, quality or supply chain in manufacturing, operations or aerospace environment. The Senior Customer Support Representative will also oversee the entire fulfillment process for their accounts from order processing to shipping and logistics, answer client queries and identify trends and new business opportunities among existing and new customers.
Sales Support Specialist, Multi Unit WaterworksSales Support Specialist, Multi UnitDanbury, ConnecticutThe Role The Sales Support Specialist, Commercial partners closely with our Los Angeles–based Commercial and multi-unit sales teams to drive profitability through seamless order management and proactive resolution of client needs. Responsibilities also include preparing for client meetings, managing samples and inventory transfers, processing payments and refunds, and supporting day-to-day sales operations.
NewSr. Customer Support Representative Belcan LLCSr. Customer Support RepresentativeBethel, CTRequired (Basic) Qualifications: Bachelor"s degree from an accredited institution with a minimum of three (3) years of experience in account management, contract administration, customer service, project management, quality or supply chain in manufacturing, operations or aerospace environment OR, in lieu of a bachelor's degree, a high school diploma or General Education Degree (GED) from an accredited institution with a minimum of 10 years of experience in account management, contract administration, customer service, project management, quality or supply chain in manufacturing, operations or aerospace environment. The Senior Customer Support Representative will also oversee the entire fulfillment process for their accounts from order processing to shipping and logistics, answer client queries and identify trends and new business opportunities among existing and new customers.
Customer Sales & Service Representative Applied Industrial Technologies IncCustomer Sales & Service RepresentativeSouth Windsor, CTAs this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Customer Service Support Associate - Bob''''s Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob''''s SquadSpringfield, MAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.