Serves as a liaison between customers, distributors, and cross-functional teams, including Key Account Managers (KAMs), Area Sales Representatives (ASTs), Sales, Marketing, Supply Chain, Inventory Control, Regulatory Affairs, Finance, and Warehouse Operations, to ensure alignment on customer requirements, product availability, and fulfillment priorities. The Specialist, Customer Ops Multichannel is a customer-focused position responsible for executing order to cash and revenue generating activities for the Poultry, Swine and Veterinary Public Health business areas by partnering with internal stake holders to mitigate complexities and maintaining customer relationships.