California Hydronics CorpASSOCIATE PROJECT MANAGER - Hayward California Hydronics CorpASSOCIATE PROJECT MANAGER - HaywardHayward, CA$85,000–$95,000Full timeCHC is looking for an Associate Project Manager who will support product implementation and production by assisting with the organization, coordination, and day to day management of project activities. Associates degree (bachelor’s degree preferred) in related field, which may includeComputer Science, Business, or Engineering, required.
ChevronNewCar Wash Attendant ChevronCar Wash AttendantRedwood City, CA$21.75–$21.75 / hourMust be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. • Educate every customer on the services that will best fit their needs by proactively explaining the features and benefits of our services.
Ryder SystemNewCustomer Service Parts Coordinator Ryder SystemCustomer Service Parts CoordinatorHayward, CA$26–$26You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”) . Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
FedExRetail Customer Service Associate FedExRetail Customer Service AssociateSunnyvale, California$22.10–$25.97 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Artech LLCOracle Order /Inventory Management Artech LLCOracle Order /Inventory ManagementSan Jose, CA$45–$52 / hourDirect experience in Oracle Applications, including Application Object Library Inventory management, Shipping, and Receiving Financials Order Management Purchasing Depot Repair and B2B platforms and functions. 2. Exposure to Oracle Order Entry, booking, pricing, Order to cash, validate integrations between OM and Other Oracle modules such as inventory, AR, idea in Data validations using SQL.
Skydio IncNewOrder Management Analyst Skydio IncOrder Management AnalystSan Mateo, CA$103,000–$135,000 / yearThe Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond. In this role, you will work cross-functionally with Sales Operations, Customer Success, Legal, Finance, Supply Chain, Manufacturing, and Logistics teams to support the end-to-end order lifecycle across Skydio's hardware, software, accessories, and service offerings.
Egnyte IncNewOrder Management Analyst Egnyte IncOrder Management AnalystMountain View, CA$30–$40 / hourManage the end-to-end order ecosystem by reviewing quotes, validating purchase orders and contract terms against internal policies to execute high-volume transactions-including orders, credits, and cancellations, with 100% accuracy for downstream billing and revenue recognition. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere.
Threshold Enterprises LtdNewSales Support Admin Assistant I (Order Entry) Threshold Enterprises LtdSales Support Admin Assistant I (Order Entry)Scotts Valley, CAVerifies entered customer and account data by reviewing, correcting, deleting or reentering data, combining data from both systems when account information is incomplete, purging files to eliminate duplication of data. Summary of Job Duties: This position requires a person to do be able to do multiple support duties such as; Data Entry, Power Point presentations, filing, organizing training packets.
Sunrise Systems IncSr Buyer - Purchase Order Requisition Sunrise Systems IncSr Buyer - Purchase Order RequisitionSan Jose, CAWhile managing Kanban ordering process, this is also a broadbased role incorporating supplier communications, negotiation, document preparation, records management, financial administration, inventory management, new product introduction, and general problem solving. The essential requirements of the job include: 5+ years' experience Purchasing and working with supply chain and inventory management systems (i.e., KANBAN, MRP, Oracle or similar inventory system, plus Advanced skills in Microsoft Products).
Artech LLCOracle Solution Architect (Order to Cash) Artech LLCOracle Solution Architect (Order to Cash)Sunnyvale, CA$75–$79 / hourSkills: Digital : SaaS SCM Oracle Order Management Cloud~ Web Services ~Oracle Fusion Procurement~ Oracle EBS R12 Order Management and Advanced Pricing. Lead Oracle Fusion O2C solution design and EBS migration covering Order Management, AR, billing, and revenue processes.
LanceSoft IncProcurement/Supply Chain - Buyer - Purchase Order Requisition (Senior Level) LanceSoft IncProcurement/Supply Chain - Buyer - Purchase Order Requisition (Senior Level)San Jose, CA$45–$45 / hourWhile managing Kanban ordering process, this is also a broad-based role incorporating supplier communications, negotiation, document preparation, records management, financial administration, inventory management, new product introduction, and general problem solving. The essential requirements of the job include: " 5+ years' experience Purchasing and working with supply chain and inventory management systems (i.e., KANBAN, MRP, Oracle or similar inventory system, plus Advanced skills in Microsoft Products).
Vast Data IncNewOrder Fulfillment Specialist Vast Data IncOrder Fulfillment SpecialistCampbell, CAThis role serves as the primary operational liaison between internal teams and Contract Manufacturers (CMs) to ensure orders progress according to customer commitments and operational timelines. The ideal candidate is highly organized, proactive, detail-oriented, and comfortable operating in a fast-paced environment with changing priorities, supply constraints, and high operational complexity.
Eden FoodsOrder Processing Associate Eden FoodsOrder Processing AssociateFremont, California$18–$20Over 93% of Eden foods are sold by natural food stores, co-ops, and other retail outlets via traditional natural and grocery distribution channels. Eden Foods Goals 1) Provide the most pure, high quality, life-supporting food and accurate information about them, their uses and benefits.
Tesla IncSr. Product Manager, Order to Delivery Fulfillment, Market Expansion Tesla IncSr. Product Manager, Order to Delivery Fulfillment, Market ExpansionFremont, CA$136,000–$264,000 / yearYoull work cross-functionally with Sales Operations, Engineering, Finance, and Compliance to establish baseline fulfillment experiences that delight diverse customer types and navigate regional complexities. This role focuses specifically on the fulfillment journey after order placement through final delivery, ensuring seamless experiences for both individual car buyers and enterprise customers.
Cardinal Integrated Technologies IncSAP Functional Consultant CRM & SD (Order-to-Cash) Cardinal Integrated Technologies IncSAP Functional Consultant CRM & SD (Order-to-Cash)Santa Clara, CAThe role requires strong functional knowledge across SAP ECC, hands-on exposure to SAP Fiori, and the ability to work closely with business stakeholders in Hi-tech or discrete manufacturing environment. We are seeking an experienced SAP Functional Consultant with deep expertise in SAP CRM and SAP SD, specializing in Order-to-Cash (O2C) processes.
Pitco Foods Inc.Order Selector PTB Pitco Foods Inc.Order Selector PTBSan Jose, CA$19–$21 / hourObserves safety and security procedures such as performing daily safety checklist for electric pallet jacks prior to use, checking manual pallet jacks and pallets, and tagging any with defects using proper lifting technique. • Planning and Organizing: Sets priorities, plans, and coordinates work activities, obtains and manages resources so that work goals are accomplished on time and within budget.
SLAC National Accelerator LaboratoryJunior Ordering Support Administrator SLAC National Accelerator LaboratoryJunior Ordering Support AdministratorMenlo Park, CA$28.47–$32.23 / hourThe TID Directorate at SLAC National Accelerator Laboratory is seeking a talented Junior Ordering Support Administrator to contribute to the processing of purchasing orders, ordering via credit card, managing shipments, inventory management, and other technical administrative tasks supporting engineers and scientists primarily within the TID directorate as well as select groups within SLAC. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
Primary Talent PartnersBuyer - Purchase Order Requisition (Senior Level) Primary Talent PartnersBuyer - Purchase Order Requisition (Senior Level)San Jose, CAWhile managing Kanban ordering process, this is also a broad-based role incorporating supplier communications, negotiation, document preparation, records management, financial administration, inventory management, new product introduction, and general problem solving. The essential requirements of the job include:5+ years' experience Purchasing and working with supply chain and inventory management systems (i.e., KANBAN, MRP, Oracle or similar inventory system, plus Advanced skills in Microsoft Products).
Macpower Digital Assets Edge Private LimitedSenior SAP SD/GTS Solution Architect Global Trade & Order to Cash Macpower Digital Assets Edge Private LimitedSenior SAP SD/GTS Solution Architect Global Trade & Order to CashSanta Clara, CA$69–$69 / hourLead multiple project implementations, manage a team of GTS consultants, provide technical guidance, assign workloads, and monitor project budgets versus actual spend. Expertise in SAP GTS Compliance Management (Sanctioned Party Lists, Embargo, Legal Control) and Customs Management, along with deep integration experience with SAP ERP.
Tekfortune Inc.Project Manager with SAP SD and Order to Cash Tekfortune Inc.Project Manager with SAP SD and Order to CashSunnyvale, CAAnalytical ability - (Ability to Cut thru ambiguity) oHashing out problems oAbility to the think through the problem and potential falloutProgram management skillsoStrong program management skills with a ability to Drive | Manage programs| Communicate| Access risk| Escalate risks if needed | Bring programs to a logical closure.oStrong technical background in Supply chain ecosystem preferably in SAPCommunication and presentation skills oStrong keynote skills are a must Business Domain Skillso Worked in a business domain.o Role Descriptions: People Management - oAbility to work with other cross functional teams| Within teams across functions| IST etcoAligning and keeping stakeholders informed oAble to steer conversations to achieve a common goal.
Mondelez International IncNewFull Time Nabisco Merchandiser/Order Writer Mondelez International IncFull Time Nabisco Merchandiser/Order WriterSan Leandro, CAWe have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country. Join our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays.
Super Micro ComputerNewTech Sales Account Specialist | Customer Success & Orders Super Micro ComputerTech Sales Account Specialist | Customer Success & OrdersSan Jose, CA$70,500–$80,000 / yearIn this role, you'll be responsible for maintaining sales accounts and developing relationships with customers while providing technical and administrative support. Super Micro Computer is seeking a Sales Account Representative in San Jose to expand their sales team.
RIDGE LINE INCStaff Engineer - Trading, Order Generation RIDGE LINE INCStaff Engineer - Trading, Order GenerationSan Ramon$174,500–$205,000 / yearWith a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a "Best Workplace for Innovators," by The Software Report as a "Top 100 Software Company," and by Forbes as one of "America's Best Startup Employers.". It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry.
United Natural Foods IncNewWarehouse Order Selector United Natural Foods IncWarehouse Order SelectorGilroy, CASales Positions Only: For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements.
Partners PersonnelOrder Fillers (ID #484226) Partners PersonnelOrder Fillers (ID #484226)Union City, CAOperate material handling equipment (e.g., pallet jacks, forklifts) as required. - Safely transport materials to the appropriate location in the warehouse or shipping area.
Whole Foods Market IncPrepared Foods Order Writer (Deli / Culinary - Buyer / Inventory Replenishment) - Full Time Whole Foods Market IncPrepared Foods Order Writer (Deli / Culinary - Buyer / Inventory Replenishment) - Full TimeSan Mateo, CA$19.50–$30.20 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Whole Foods Market IncBakery Order Writer (Buyer / Inventory Replenishment) - Full Time Whole Foods Market IncBakery Order Writer (Buyer / Inventory Replenishment) - Full TimeRedwood City, CAProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
AmazonNewAmazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr AmazonAmazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hrFremont, CA$17–$23 / hourEmployees are responsible for locating items in the warehouse, picking items using handheld scanners, packing items into boxes or bags, labeling packages, preparing orders for shipment, and ensuring orders are accurate and processed on time. Amazon is seeking Warehouse Shopper Team Members / Order Fulfillment Associates to work in Amazon fulfillment centers selecting, packing, and preparing customer orders for delivery.
Washington Hospital Healthcare SystemSupply Chain Associate - Materials Management -PER DIEM - VARIABLE Washington Hospital Healthcare SystemSupply Chain Associate - Materials Management -PER DIEM - VARIABLEFremont, CA$32.21–$40.06 / hourHearing requirements: Basic Hearing Requirements; including ability to hear alarms and pages, ability to hear communications, requests or instructions from patients, staff or public. Checks merchandise received for conformity to specifications; reports shortages and damaged goods received and report other discrepancies.
Loomis Armored US, LLCCash Management Services Lead Loomis Armored US, LLCCash Management Services LeadHayward, CAFull timeSupervise workflow of cash operations within a vaulted facility, including deposit/ATM residual cash verification, change order preparation, and currency/coin inventory management, while providing services to large banks, correspondent and niche banks, large corporate and small commercial entities, and coin and ATM customers. Job Overview: As Cash Management Services Teller Lead, you work with your team to ensure the safe and secure preparation and processing of cash, coin, and check deposits for our Loomis customers.
Finish LineNewJD Store Management - Southland Mall, Hayward, CA Finish LineJD Store Management - Southland Mall, Hayward, CAHayward, CAJob Summary:As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Holland Residential LLCProject Management Assistant Holland Residential LLCProject Management AssistantSan Jose, CA$42–$47 / hourAssist and/or manage additional project responsibilities including, but not limited to, creating, building and sending out bid packages, supplemental documents, drawings and specifications, and project safety field documents. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement.
Coherent CorpDirector, Product Management Coherent CorpDirector, Product ManagementFremont, CAWe are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program.
Holland Construction Inc.Project Management Assistant Holland Construction Inc.Project Management AssistantSan Jose, CA$42–$47 / hourPart timeAssist and/or manage additional project responsibilities including, but not limited to, creating, building and sending out bid packages, supplemental documents, drawings and specifications, and project safety field documents. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement.
Metasys TechnologiesConstruction Services Category Management (Vegetation) Metasys TechnologiesConstruction Services Category Management (Vegetation)San Ramon, CA$140,000–$190,000 / yearThe department provides the following services to internal clients: procurement of goods and services, strategic sourcing and cost savings, category management, supplier relationship management, execution and outreach, compliance management, ongoing procurement field support and management of the source to pay cycle. Job ResponsibilitiesEstablish a high-performance team to develop strategic portfolio and category plans to generate cost savings, deliver service excellence, optimizes diversity spending and total cost of ownership for key lines of business.
Trident ConsultingCustomer Service Representative Trident ConsultingCustomer Service RepresentativeDublin, CAWith a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients.
Dal-TileCustomer Service Representative - FT Dal-TileCustomer Service Representative - FTSan Jose, California$23.07–$28.04 / hourDal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Caltek StaffingNewCustomer Service Coordinator Caltek StaffingCustomer Service CoordinatorFremont, CA$26–$29 / hourThe Customer Service Coordinator will be responsible for quoting, order entry, order management, help address any issues/disputes from the customers or clients by providing helpful information, answering questions, and responding to any complaints. · Excellent customer care and focus; ability to assess customer's needs and provide answers, paths, troubleshooting help, or methods for a positive customer experience.
CaesarstoneCustomer Experience Specialist CaesarstoneCustomer Experience SpecialistSan Leandro, CAThis role will be responsible for ensuring orders are processed and fulfilled with excellent customer service, in partnership with our sales and operations colleagues, with a primary focus on assisting all customers - internal and external - in a friendly and expeditious manner and educating customers on alternative solutions/materials as required. Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following: The base rate for this role is between $24.00 to $30.00 (Geo II Northern California) plus team result based performance bonus opportunities.
TS World Manufacturers GlovesCustomer Service and Data Entry Specialist TS World Manufacturers GlovesCustomer Service and Data Entry SpecialistUnion City, CA$75,000–$90,000 / yearAs a key member of our customer service team, you will play an integral role in ensuring customer satisfaction, resolving inquiries, and efficiently entering and managing data related to orders, inventory, and customer interactions. Data Entry & Management: Enter and update customer orders, inventory levels, and other relevant data into the company’s database or enterprise resource planning (ERP) system.
Ariat International IncCustomer Support Analyst Ariat International IncCustomer Support AnalystSan Leandro, CA$31.25–$33.65 / hourProviding courteous and professional service to internal and external customers Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts Responding promptly to a high volume of calls, voicemails and emails daily Verifying daily price and auditing of EDI and open orders Quickly resolving order discrepancies Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed Assisting with other responsibilities based on business needs. Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas) Strong analytical skills required to determine possible issues, interpret data and identify solutions Experience with order processing and management, product allocation in an EDI system Knowledge of SAP or similar order entry systems Understanding and appreciation of order to cash cycle Experience with EDI customers preferred Ability to prioritize work, handle multiple tasks and work independently of supervision Detail orientated with outstanding follow-through Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies.
Mohawk Industries IncCUSTOMER SERVICE REP II - SSC Mohawk Industries IncCUSTOMER SERVICE REP II - SSCSan Leandro, CA$23.41–$29.22 / hourIn exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
TransPakNewCustomer Service Supervisor TransPakCustomer Service SupervisorSan Jose, CASolid business acumen with demonstrated knowledge and understanding of customer service processes such as order entry, delivery, work order processing and invoicing • A thorough knowledge of products and services offered . Effectively and efficiently identify and resolve customer issues and problems; serve as a point of escalation for customer issues requiring a higher degree of expertise or discretion.
SW Technologies Inc.Customer Service Representative (on-site) SW Technologies Inc.Customer Service Representative (on-site)Union City, CAResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. To effectively carry out the above responsibilities, the Customer Service representative should possess the following skills, knowledge, and business experience: · High school diploma or equivalent required, college degree preferred.
Dal-TileCustomer Service/Warehouse Associate II (FT) Dal-TileCustomer Service/Warehouse Associate II (FT)San Jose, California$20.45–$25.51Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers’ orders, and inventory checks.
Artech LLCUAT/BAT Tester Artech LLCUAT/BAT TesterSan Jose, CA$48–$53 / hourHands-on experience in Oracle Order Management Support, SQL, writing and execution of test cases for business acceptance testing and user acceptance testing, Knowledge of progression, regression, positive, negative testing, Knowledge of Service Supply Chain, good communication, problem solving skills, go getter attitude, willing to cross skilled across multiple technologies. Coordinate with Business users related to regression testing, defect management & reporting, conduct UAT walkthroughs, triage calls by supporting business during production readiness and go -live activities.
mass precisionNewSenior Customer Service Representative mass precisionSenior Customer Service RepresentativeSan Jose, CA$85,000–$100,000 / yearThe Customer Service Representative serves as the primary point of contact for assigned customer accounts, managing day-to-day communication related to orders, schedules, and delivery commitments. This role requires a proactive, energetic approach to coordinating with internal teams, resolving customer needs, and supporting accurate order management and on-time delivery.
PACE SupplyVMI Operator, Service & Repair PACE SupplyVMI Operator, Service & RepairDublin, CaliforniaThis role serves as the primary PACE representative on-site and combines inventory management, order fulfillment, customer service, relationship building, and process improvement to strengthen partnerships and drive operational efficiency. The On-Site Vendor Managed Inventory (VMI) Operator manages inventory directly within a customer’s facility to ensure accurate stock levels, timely replenishment, and outstanding customer support.