175 Results for

Overnight Customer Service Jobs in Somerville, MA

Jobs

North Chelmsford, MA24 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Boston, MA19 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Andover, MA1 day ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Quincy, MA7 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

New!

Boston, MA1 day ago

$64,600–$96,800 Per Year

You’ll manage a territory of customers, grow sales through service excellence and new product introductions, install and maintain equipment, and provide hands-on training and audits that drive operational success and customer satisfaction. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Andover, MA9 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Andover, MA9 days ago

Full-time
Employee

Littleton, MA9 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

New!

Boston, MA3 days ago

$15–$17 Per Hour

Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.

Danvers, MA30+ days ago

$18–$18

Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors. Closing times vary by location, with some concepts/restaurants closing as early as midnight and some restaurants/concepts open until 4am or later.

New!

Lowell, Massachusetts2 days ago

Overview: As a Safe Haven Awake Overnight Counselor, you will provide support to and engage Safe Haven residents in a welcoming and comfortable setting, designed as a safe, low-demand alternative to the streets or shelters for people with significant histories of homelessness and psychiatric conditions, sometimes with substance misuse. About Vinfen: Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges.

New!

Ayer, MA3 days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance .

Ayer, MA30+ days ago

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

Framingham, MA30+ days ago

Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Advocates is seeking enthusiastic, motivated team players to provide valuable care to individuals in a residential setting in our Deaf Services division!

Please note: Actual location may vary., RI23 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Salem, NH16 days ago

$17–$17

New!

Westwood, MA3 days ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

New!

Westwood, MA3 days ago

Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.* Requirement/Qualifications:* Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.*

New!

Sharon, MA3 days ago

We are seeking a friendly, customer service focused Overnight Guest Services Agent to join our team at Best Western Plus The Inn. In this position you will be responsiblefor guest registration, making reservations, and providing guests with information about the hotel and the local area.

New!

Manchester, NH6 days ago

Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors . Closing times vary by location, with some concepts/restaurants closing as early as midnight and some restaurants/concepts open until 4am or later.

New!

Haverhill, MA3 days ago

We are seeking a friendly, customer service focused Overnight Guest Services Agent to join our team at TownePlace Suites and Fairfield Inn Haverhill. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area.

Framingham, MA30+ days ago

The Temporary Awake Overnight Direct Service Worker is responsible to be available to and assist the clients during the night and to assist with morning activities as needed. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Newtonville, Massachusetts22 days ago

Minimum Education Required: High School Diploma/GED Shift: Third Shift Additional Shift Details: Thu, Fri, Sat 10pm - 8am Responsibilities: Ensure the well-being and safety of clients, fostering a clean, home-like environment. The Awake Overnight Direct Service Worker is responsible to be available to and assist the clients during the night and to assist with morning activities as needed.

Manchester, NH30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Braintree, MA6 days ago

Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

New!

Braintree, MA6 days ago

Responsibilities* Process customer orders by using company pricing and commission practices* Provide order information, expedite, cancel and change orders* Verifies and determines product specifications* Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times* Determine best method to resolve basic customer service problems to ensure customer satisfaction* Building strong and trusting relationships with customersQualifications* Bachelor's degree preferred or equivalent combination of education and relevant work experience* 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service* Previous plumbing background experience either in sales or general plumbing is a plus* A strong aptitude for troubleshooting is strongly desired* Must be motivated and able to work independently* Excellent communication skills, both verbal and written* Possess strong PC skills (i.e. Word, Excel, PowerPoint)* Pleasant and friendly phone attitude* Collaborative team playerCompany Overview:In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol valve, which is still made right here in the USA.While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better… to do better.

New!

Marlborough, MA3 days ago

$20.10–$31.59 Per Hour

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process.

New!

Marlborough, MA3 days ago

$20–$23.94 Per Hour

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any business unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, manufacturing, supply chain, product management, sales and marketing, finance, warehouse and transportation personnel as well as external customer contacts.

Brighton, MA9 days ago

$57,000–$67,000 Per Year

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

New!

Northborough, MA3 days ago

$21–$25 Per Hour

The CSR supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.

Boston, MA30+ days ago

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

Weymouth, MA30 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

New!

Tewksbury, MA3 days ago

Accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed. Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers.

Hanover, MA14 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

New!

Danvers, MA3 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

North Attleboro, MA3 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Framingham, MA3 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Lynn, MA3 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Southborough, Massachusetts30+ days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

New!

Marlborough, MA3 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Marlboro, MA17 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. · Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Boston, MA3 days ago

$16–$19 Per Hour

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. Our customer base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Boston, Massachusetts location.

New!

Weymouth, MA3 days ago

$25–$30 Per Hour

The Customer Service Representative works as the primary liaison between our customers and our field service technicians and sales professionals. • Fielding inbound customer inquiries via phone call, text message, email, social platforms, and review sites.

Reading, MA30+ days ago

$22–$27 Per Hour

Cooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.

New!

Wilmington, MA3 days ago

Physical Requirements: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization.

New!

Concord, MA6 days ago

$18–$24 Per Hour

The ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.

Salem, New Hampshire30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Hingham, Massachusetts30+ days ago

$15–$30 Per Hour

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Acton, MA15 days ago

$40,000–$50,000

Troubleshoot and resolve initial product functionality and performance issues for commercial customers, escalating more complex technical matters to the Commercial Tech Services team as appropriate. Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates.

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Overnight Customer Service Jobs in Somerville, MA

Customer Service Representative Hajoca Corporation

Customer Service Representative Beacon Hill Staffing Group

Customer Service Representative- Andover, MA Nesco Resource

Office & Csr Manager Trust 1 Services

Territory Representative Ecolab Inc.

SAP Customer Service Representative Company Confidential

Customer Service Representative Company Confidential

Customer Service Company Confidential

Overnight Customer Service Representative PLS

Overnight Customer Service Cashier Taco Bell

Awake Overnight Residential Counselor (Mental Health Services) Vinfen

Customer Service Representative (CSR) Domino's Pizza LLC

Customer Service Representative (CSR) Ayer MA Domino's

Customer Service Rep - Customer Service - Junior GTT

Awake Overnight Direct Service Worker- Deaf Services Advocates

Coordinator III - Customer Service Representative Apidel Technologies

Overnight Kitchen/Food Service Taco Bell / Long John Silver's

Customer Service Representative EverSource

Customer Service Representative Chevron Corporation

Overnight Guest Services - Full Time Giri Hotel Management LLC

Overnight Kitchen/Food Service Taco Bell

Overnight Guest Services - Part Time Giri Hotel Management LLC

Temporary Awake Overnight Direct Service Worker Advocates

Awake Overnight Direct Service Worker Advocates

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative Symmons Industries

Customer Service Representative Symmons

Customer Service Representative (Semiconductor) Qnity

Associate Customer Service Representative Varite

Insurance Customer Service Representative Pella Insurance Agency

Customer Service Representative Gateway

Ambulatory Services Representative (Customer Service) & SIGN ON BONUS Boston Medical Center

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service Representative Lazy River Products

Storage Customer Service Representative U-Haul

Customer Service Representative U Haul

Customer Service Representative (Mechanically Inclined) U Haul

Full Time Customer Service Representative U Haul

Part Time Customer Service Representative U Haul

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Associate Customer Service Representative Omni Inclusive

Associate Customer Service Representative TechDigital Corporation

Customer Service Representative - Phone and Chat - Boston, MA USZoom LLC

Customer Service Representative Sila

HVAC Customer Service Representative Cooling Unlimited, Inc.

Customer Service Representative Heilind Electronics

Customer Service Representative Emerson Hospital

Customer Service Representative – Travel Agency Remote Careers

Sales Associate / Customer Service Representative Drybar Shops

Commercial Customer Service Representative Sparx Hockey

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