Researches and responds to questions and inquiries from students, faculty, staff, and others concerning accounting entries, programs and responsibilities of Student Account Services including Guild, tuition and fee charges, waivers, Florida Prepaid, third-party billing, deferrals, direct deposit, refunding, 1098T statements, service indicators, loans and collections, and payment processes. Works with Federal, State and Local governmental agencies, Corporate Partners, Financial Aid, Payment Processing, Veteran's Affairs, Registrar, International Student Services, Graduate Studies, Student Development and Enrollment Services, International Governments, and outside agencies to coordinate billing and refunding activities.