Computer proficiency with EMRs and Microsoft Office Suite - Excel, Word, Outlook- Strong understanding of insurance reimbursement procedures and revenue cycle process- Good analytical skills and a firm grasp of calculations and medical terminology- Exceptional verbal and written communication abilities (English a must; Spanish a plus) - Ability to work well independently with limited supervision - Time management and organization to juggle multiple accounts- Willingness to work claims, appeals and denials to positive outcomes (40-50 accounts per day) - Communicate to leadership management areas of concern or areas of improvement- Update patient demographic information and initiate account adjustments- Ability to work for extended periods of time on a computerMore than just a financial coordinator, you'll be a trusted advisor, guiding patients through the often-complex realm of healthcare finances. Day-to-day, you'll leverage your expertise to:- Process and manage patient claims accurately and efficiently- Collect payments, negotiate overdue balances, and assist with repayment structures- Generate bills and explain insurance benefits to patients- Resolve account-related issues promptly with patients and insurance companies To thrive in this role, you'll need:- A High School Diploma or GED and relevant experience in medical billing, collections and customer service.