Certified Peer Recovery Advocate LESCCertified Peer Recovery AdvocateBronx, NY$50,000–$51,000 / yearDescription: BASIC FUNCTION : The Certified Peer Recovery Advocate (CRPA) uses their lived experience with substance use and recovery to engage, inspire, and guide residents through the transitional housing journey. Assist residents in locating and applying for permanent housing, including supportive housing, public housing, and affordable housing lotteries.
NewVeterinary Customer Service Representative Richmond Valley Veterinary PracticeVeterinary Customer Service RepresentativeStaten Island, NY$17–$22Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Patient Advocate Cedar Cares IncPatient AdvocateNYRemote$19.47–$21.64 / hourDiversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians). The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S. Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible.
NewPatient Access Advocate I - PRESNow Menaul Presbyterian System ServicesPatient Access Advocate I - PRESNow MenaulUptown, IllinoisAll benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Manage the accurate collection of patient data which includes but is not limited to; *Obtain/confirm and enter demographic and other financial information, not obtained during pre-registration/financial clearance process, necessary for account completion.
NewPatient Care Advocate - Remote AdvantageCare PhysiciansPatient Care Advocate - RemoteNew York, NYRemoteAssists patients with any questions regarding ACP and resolves calls with minimal outside direction by researching and exploring answers, alternative solutions, implementing solutions, and escalating unresolved problems. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York.
Certified Recovery Peer Advocate St. John's Riverside HospitalCertified Recovery Peer AdvocateYonkers, New YorkFull timeResponsibilities: The Certified Recovery Peer Advocate (CRPA) provides patient-centered care and support to individuals throughout the Behavioral Health Services (BHS) system to assist with entry into care, support those in recovery to stay in recovery, and to assist those who are considering leaving treatment to ensure that any needs are promptly addressed to enable them to stay in care. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.
COMMUNITY HEALTH ADVOCATE LONG ISLAND FQHC INCCOMMUNITY HEALTH ADVOCATEGarden City, NYThe Harmony Healthcare Long Island is a non-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County: Roosevelt, Elmont, Hempstead, Freeport, Oceanside, and New Cassel/Westbury. Advocates for and supports the client, engages with community agencies/health care providers and others on his behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations.
Peer Advocate Richmond Medical CenterPeer AdvocateStaten Island, New YorkEvening Shift - 7.5 Hours (United States of America) A Peer Advocate is an individual who uses their knowledge acquired through lived experience related to substance use, to support the recovery goals of individuals who use drugs and/or alcohol. Peer support services are defined as "services for the purpose of outreach for engaging an individual to consider entering treatment, reinforcing current patients' engagement in treatment and connecting patients to community-based recovery".
Victim Services Advocate Manhattan District Attorney's OfficeVictim Services AdvocateNew York, NYPreferred Requirements/Skills: Master''s or Bachelor's degree in social work, psychology, victim advocacy, or a closely related field; supplemented by 3-5 years of experience in social work, counseling, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job. The Office's Professional Staff perform a variety of key functions, including supporting the Trial Division, Investigation Division, Special Victims Division, Pathways to Public Safety Division, and Appeals Division, which handles all the Office's matters in state and federal appellate courts.
Family Advocate-Children Mobile Crisis Team VNS HealthFamily Advocate-Children Mobile Crisis TeamLong Island City, NY$20.98–$26.23 / hourQualifications Licenses and Certifications: Valid driver's license (i.e., license matching state of residence) required Credentialed family peer advocate preferred Education: Bachelor's Degree in social work, health and human services, or a related field preferred Two or more years of equivalent and relevant experience in a social service agency, or an equivalent combination of the education and experience preferred Work Experience: Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene required Bilingual skills may be required as determined by operational needs Pay Range: USD $20.98 - USD $26.23 /Hr. What We Provide Attractive referral bonus opportunities Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, including Medical, Dental, Vision, Life, and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals.
Family Advocate - Brooklyn Children Mobile Crisis VNS HealthFamily Advocate - Brooklyn Children Mobile CrisisBrooklyn, NY$20.98–$26.23 / hourVNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it's basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
per diem family advocate VNS Healthper diem family advocateBrooklyn, New YorkVNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene.
NewBilingual (Arabic, Cantonese, Korean, or Tagalog) - Care Connections Member Advocate Molina HealthcareBilingual (Arabic, Cantonese, Korean, or Tagalog) - Care Connections Member AdvocateNew York, NY$12.19–$26.42 / hourPreferred QualificationsHealthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler. Job SummaryMakes outbound calls to members, completes assigned hand‑dial lists, and provides proactive member support, information, and assistance.
Wellness Advocate, Bureau of Alcohol and Drug Use City of New YorkWellness Advocate, Bureau of Alcohol and Drug UseQueens, NYBADUPCT develops, implements, and evaluates interventions and prevention strategies through contracting of treatment, recovery and support services; policy analysis and development; epidemiology and surveillance; dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.
Certified Peer Recovery Advocate LESC HOUSE INCCertified Peer Recovery AdvocateNY$50,000–$51,000 / yearBASIC FUNCTION: The Certified Peer Recovery Advocate (CRPA) uses their lived experience with substance use and recovery to engage, inspire, and guide residents through the transitional housing journey. Assist residents in locating and applying for permanent housing, including supportive housing, public housing, and affordable housing lotteries.
Certified Recovery Peer Advocate (CRPA) Essen Medical AssociatesCertified Recovery Peer Advocate (CRPA)Bronx, New York$45,000–$50,000 / yearFull timeThis role is central to our Article 32 program, providing non-clinical peer mentorship, building recovery capital, and facilitating community linkages that promote sustained engagement and long-term wellness. Overview: Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.
Peer Advocate Community Health Action of Staten IslandPeer AdvocateJamaica, NY$37,000–$41,000 / yearDUTIES & RESPONSIBILITIES: Provide overview of program, department, and agency services through Orientation activities; Accompany participants to provider sites to give support and navigation assistance; Co-facilitate group activities that teach clients how to identify high risk thoughts or actions and slow down impulsive behavior to change their thought patterns for prosocial behavior; Assist with community outreach and program promotion to inform the public of available agency resources, as needed; Provide food and nutrition counseling/education; Successfully complete required food and nutrition counseling and education training held by the College of Staten Island; Conduct telephone and office-based follow up with individuals to identify and address barriers to care and treatment; Provide reminder phone calls to reinforce retention in care and services; Reach out to participants to follow up on referrals made and to engage them into programming; Outreach individuals who miss appointments; Attend and participate in staff development trainings as required; Actively participate in regularly scheduled supervision and attend team meetings; Complete all program documentation in a timely manner; Perform all functions in alignment with CHASI's Mission, Vision, and Core Values; Other duties as assigned. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities - the poor and working poor, low-income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, persons living with HIV/AIDS, and the LGBTQ+ community.
Peer Advocate St. Clare's - BoontonPeer AdvocateBoonton Township, New Jersey$16.10–$21.72 / hourSaint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Participates as a member of the Early Intervention Services Team to provide crisis intervention, education and support services to consumers of mental health services in an effort to prevent hospitalization and unnecessary use of psychiatric screening and psychiatric emergency services.
Care Advocate, Bilingual, Spanish Wellthy IncCare Advocate, Bilingual, SpanishNYRemote$25–$28 / hourOur Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare.
Entitlement Advocate- Bilingual Spanish or Cantonese/Mandarin HealthfirstEntitlement Advocate- Bilingual Spanish or Cantonese/MandarinNY$48,600–$65,960 / yearJob Summary The Entitlement Advocate provides Healthfirst Medicare Advantage Plan (MAP), Managed Long-Term Care Plan (LTC), Dual eligible Medicare Plan, and Nursing Home members and prospects with obtaining and retaining of financial entitlements for which they are eligible. Maintain contact between participant/primary support, business office, social worker, marketing specialists, and enrollment specialists to keep parties updated regarding progress of MA and other entitlement applications.
Clinic Patient Services Rep STAFF TODAYClinic Patient Services RepYonkers, NYThey will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patients treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Duties: Job Summary: DCA is looking for a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.
Community Health Advocate Elara CaringCommunity Health AdvocateSouth Orange, NJDelivers and picks up orders, progress notes to physicians, medical forms/records from physician offices and facilities and explains any documents and facilitates patient care communications; obtains requested signatures. Serves as educational resource to potential referral sources including, but not limited to, case managers and discharge planners regarding the spectrum of home health care services available from the Agency.
Senior SVD Advocate - Brooklyn Safe Horizon, Inc.Senior SVD Advocate - BrooklynBrooklyn, NY$26.37–$28.57 / hourPart timeEnsure protection of survivor’s rights as a victim of sexual assault; Help with applying for compensation through the New York State Office of Victims Services (OVS); Coordinate community resources for victims of sexual assault, including linkages to other providers as needed; Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field; Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements; Provide emergency practical assistance for victims including transportation and food vouchers; Work collaboratively with police officers and detectives in order to effectively provide assistance to victims; Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics; Advocate with Family and Criminal Court staff for victims; Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision; Conduct community presentations; Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations; Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned. Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims; Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance; Conduct visits to a victim’s home with SVD detectives to assist victims as needed; Provide information, referrals, and practical assistance to victims experiencing sexual assault; Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency; Provide crisis intervention and supportive listening; Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation; Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors; Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care; Provide accompaniment with detectives to hospitals, interviews, court, or other sites such as the victim’s home to provide support;
Senior SVD Advocate - Queens Safe Horizon, Inc.Senior SVD Advocate - QueensForest Hills, NY$26.37–$28.57 / hourPart timeEnsure protection of survivor’s rights as a victim of sexual assault; Help with applying for compensation through the New York State Office of Victims Services (OVS); Coordinate community resources for victims of sexual assault, including linkages to other providers as needed; Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field; Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements; Provide emergency practical assistance for victims including transportation and food vouchers; Work collaboratively with police officers and detectives in order to effectively provide assistance to victims; Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics; Advocate with Family and Criminal Court staff for victims; Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision; Conduct community presentations; Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations; Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned. Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims; Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance; Conduct visits to a victim’s home with SVD detectives to assist victims as needed; Provide information, referrals, and practical assistance to victims experiencing sexual assault; Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency; Provide crisis intervention and supportive listening; Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation; Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors; Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care; Provide accompaniment with detectives to hospitals, interviews, court, or other sites such as the victim’s home to provide support;
Care Advocate - Care Delivery Wider CircleCare Advocate - Care DeliveryNew Brunswick, NJThe Care Advocate will support our Care Delivery program (WiderCare+), using approved curriculum to build trust and promote health, while simultaneously driving the Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs to bridge the gap between clinical care and social needs. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature.
Client Care Advocate 1 KKR & Co IncClient Care Advocate 1NYKKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. Be sure to explore the full job description, and don't miss the video at the bottom, it''s a great way to learn more about career paths at Global Atlantic/KKR and get a closer look at what makes this opportunity so exciting.*.
Student Advocate Harlem Children's ZoneStudent AdvocateNew York, NY$45,000–$50,000The Student Advocate will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Student Advocate to support our After-School programs.
Advocate Specialist | ER Crisis Service COLLABORATIVE SUPPORT PROGRAM OF NJ INCAdvocate Specialist | ER Crisis ServicePerth Amboy, NJThe Advocate Specialist works in the mental health crisis unit on the grounds of the assigned hospital and is responsible for engaging and providing peer support and advocacy to individuals waiting for a psychiatric evaluation. Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.
Senior SVD Advocate - Queens Safe Horizon BrandSenior SVD Advocate - QueensForest Hills, New YorkEnsure protection of survivor’s rights as a victim of sexual assault; Help with applying for compensation through the New York State Office of Victims Services (OVS); Coordinate community resources for victims of sexual assault, including linkages to other providers as needed; Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field; Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements; Provide emergency practical assistance for victims including transportation and food vouchers; Work collaboratively with police officers and detectives in order to effectively provide assistance to victims; Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics; Advocate with Family and Criminal Court staff for victims; Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision; Conduct community presentations; Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations; Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned. Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims; Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance; Conduct visits to a victim’s home with SVD detectives to assist victims as needed; Provide information, referrals, and practical assistance to victims experiencing sexual assault; Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency; Provide crisis intervention and supportive listening; Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation; Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors; Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care; Provide accompaniment with detectives to hospitals, interviews, court, or other sites such as the victim’s home to provide support;
Senior SVD Advocate - Brooklyn Safe Horizon BrandSenior SVD Advocate - BrooklynBrooklyn, New YorkEnsure protection of survivor’s rights as a victim of sexual assault; Help with applying for compensation through the New York State Office of Victims Services (OVS); Coordinate community resources for victims of sexual assault, including linkages to other providers as needed; Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field; Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements; Provide emergency practical assistance for victims including transportation and food vouchers; Work collaboratively with police officers and detectives in order to effectively provide assistance to victims; Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics; Advocate with Family and Criminal Court staff for victims; Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision; Conduct community presentations; Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations; Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned. Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims; Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance; Conduct visits to a victim’s home with SVD detectives to assist victims as needed; Provide information, referrals, and practical assistance to victims experiencing sexual assault; Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency; Provide crisis intervention and supportive listening; Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation; Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors; Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care; Provide accompaniment with detectives to hospitals, interviews, court, or other sites such as the victim’s home to provide support;
Patient Service Representative Prism Vision GroupPatient Service RepresentativeEatontown, New Jersey$18–$31.89 / hourThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Sr. Patient Service Representative Prism Vision GroupSr. Patient Service RepresentativeWestfield, New Jersey$18.99–$39.45 / hourThe Senior Patient Service Representative is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Peer Advocate Prime Healthcare Services IncPeer AdvocateNJ$16.10–$21.72 / hourSaint Clares Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Participates as a member of the Early Intervention Services Team to provide crisis intervention, education and support services to consumers of mental health services in an effort to prevent hospitalization and unnecessary use of psychiatric screening and psychiatric emergency services.
Delivery Advocate ImageFIRST Healthcare Laundry SpecialistsDelivery AdvocateElmsford, New YorkFull timeCustomer Relationships : Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term. Overview: Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.
Patient Navigator (Pharmacy) University Hospital, Newark NJPatient Navigator (Pharmacy)Newark, New Jersey$61,802–$88,273 / yearFull timeCare provided is patient centered; actively contributes to creating a friendly, welcoming, and safe environment for UH customers; communicates clearly to ensure understanding; responds to complaints and concerns by resolving issues immediately whenever possible; meets or exceeds patient/family expectations for service; acts as a role model for Service Excellence; maintains professional composure and confidence in the care setting; works effectively with team to ensure customer service scores for work area meet/exceed targets; demonstrates respect for patient rights and is committed to the uniqueness of the individual patient. Assists patients with insurance eligibility verification, prior authorizations, financial assistance programs, and medication adherence support; educates patients on the benefits of using the hospital pharmacy, addressing questions about medications, storage, and handling (including specialty medications); when needed or requested, will obtain a pharmacist to counsel patients on the use of their medications and potential side effects.
Patient Financial Coordinator #Full Time 61st Street Service CorpPatient Financial Coordinator #Full TimeNew York, NY$24.76–$33.17 / hourThis position acts as a crucial member of our patient care teams to coordinate the financial aspects of the patient’s care, while working together with our other dedicated team members in creating a positive and memorable patient experience. The PFC serves as a resource to patients regarding financially related matters such that they are accessible to patients for ongoing questions regarding this aspect of their care.
Patient Navigator, Hepatology & Liver Transplant University Hospital, Newark NJPatient Navigator, Hepatology & Liver TransplantNewark, New JerseyFull timeAs the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation. The Patient Navigator will assist with access issues, develop relationships with referring health care providers and ensure the complete and efficient management of all referrals, including the acquisition of necessary patient-care materials and medical.
Administrative Assistant-Patient Experience-Full Time-Day-Mount Sinai Queens Mount Sinai Health SystemAdministrative Assistant-Patient Experience-Full Time-Day-Mount Sinai QueensLong Island City, NY$24.10–$28.83 / hourMount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology.
Patient Insights Program Analyst Medidata Solutions IncPatient Insights Program AnalystNew York, NY$66,000–$88,000 / yearAbout the Team: The Patient Insights Program Analyst plays a critical support role on the Office of Social Impact and Engagement Team, working directly alongside the Patient Insights Program Director to advance Medidata's mission of placing patients at the center of clinical trial design and execution. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry.
NewSupervisor - Patient Access- Sun-Tues 3pm-11pm, Thurs & Fri 11pm-7am NYU Langone HealthSupervisor - Patient Access- Sun-Tues 3pm-11pm, Thurs & Fri 11pm-7amBrooklyn, NY$66,299.99–$82,000Full timeDuties and responsibilities of the Supervisor include, but are not limited to: Personnel management; Ensuring optimal customer relations; Maximizing reimbursement for NYU Langone Health; Oversees patient registrations, insurance verification, and time of service collection; Departmental training in assigned areas; Job Responsibilities: In this role, the successful candidate Responsible for interacting with NYULH administration to facilitate financial planning, assist in decision-making processes, and clarifying/resolving financial issues.
NewImaging Patient Assistant Advocate Health and Hospitals CorporationImaging Patient AssistantPort Washington, WashingtonHeadquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
NewPatient Experience Representative III Mindful Care IncPatient Experience Representative IIIStamford, CTDemonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. The Patient Experience Representative III (PXR III) is responsible for scheduling, communications, and managing documentation while providing exceptional customer/patient service.
NewPatient Services Specialist I #Full Time 61st Street Service CorpPatient Services Specialist I #Full TimeNew York, NY$24.30–$30.51 / hourThe Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialists are experienced professionals that deliver an exceptional patient experience through excellent customer service, empathy, and patience.
NewPatient Services Specialist II #Full Time 61st Street Service CorpPatient Services Specialist II #Full TimeNew York, NY$27.42–$33.81 / hourThe Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.
Patient Services Specialist II - RADIOLOGY #Full Time 61st Street Service CorpPatient Services Specialist II - RADIOLOGY #Full TimeFort Lee, NJ$27.42–$33.81 / hourThe Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.
Pharmacy Patient Liaison- Specialty Pharmacy, Hybrid, Sign-On Bonus! Boston Medical CenterPharmacy Patient Liaison- Specialty Pharmacy, Hybrid, Sign-On Bonus!NY$26.92–$37.74 / hourBMC Specialty Pharmacy will provide patients who require specialty drugs a comprehensive service program that includes an on-site pharmacy staffed with a care team that includes: Pharmacists, Pharmacy Technicians and Pharmacy Liaisons. Under the supervision of the BMCHP Service Line Manager, Mail Order Pharmacy Manager, and Specialty Pharmacists at mail order pharmacy - according to department policies, procedures, and guidelines, the Pharmacy Liaison - Mail Order Specialty Pharmacy is responsible for the dispensation of prescribed pharmaceuticals.
NewSupervisor - Patient Access- Sun-Tues 3pm-11pm, Thurs & Fri 11pm-7am New York University School of MedicineSupervisor - Patient Access- Sun-Tues 3pm-11pm, Thurs & Fri 11pm-7amBrooklyn, NY$66,299.99–$82,000 / yearDuties and responsibilities of the Supervisor include, but are not limited to: Personnel management; Ensuring optimal customer relations; Maximizing reimbursement for NYU Langone Health; Oversees patient registrations, insurance verification, and time of service collection; Departmental training in assigned areas; Job Responsibilities: ORGANIZATIONAL AWARENESS GOALS, MISSION STRATEGIC THINKING. In this role, the successful candidate Responsible for interacting with NYULH administration to facilitate financial planning, assist in decision-making processes, and clarifying/resolving financial issues.
Night Supervisor of Patient Access - Brooklyn New York University School of MedicineNight Supervisor of Patient Access - BrooklynBrooklyn, NY$66,300–$82,950 / yearDuties and responsibilities of the Supervisor include, but are not limited to: Personnel management; Ensuring optimal customer relations; Maximizing reimbursement for NYU Langone Health; Oversees patient registrations, insurance verification, and time of service collection; Departmental training in assigned areas; Job Responsibilities: ORGANIZATIONAL AWARENESS GOALS, MISSION STRATEGIC THINKING. In this role, the successful candidate Responsible for interacting with NYULH administration to facilitate financial planning, assist in decision-making processes, and clarifying/resolving financial issues.
Patient Services Representative UnitedHealth Group IncPatient Services RepresentativeWest Nyack, NYConsider number of unauthorized or unscheduled absences a pattern of before and after-weekend absences tardiness and early departures and long meal periods in accordance with the policy Promotes a positive work attitude fostering teamwork and acceptance of management decisions Supports on-site training initiative for new Patient Services employees Assist co-workers whenever possible to achieve office goals and patient satisfaction Works independently takes initiative in completing assignments and does so without reminder Completes all miscellaneous work assigned by Director Assistant Director Manager Supervisor Team Leader or Physician accurately and in a timely manner Opens office as needed turns on copiers terminals and printers and updates computer for current days session Communicate with clinical staff to keep patient informed of appointment status Verifies insurance eligibility and coverage by phone independent website RTE or EPIC at time of service Verifies patient demographic and insurance information at time of visit. Act on notations and complete the check in process successfully Schedules Cancels Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures Obtains HMO insurance referrals as required for maximum reimbursement of services rendered Notifies management or other departments appropriately using Clerical Templates for various issuesrequestsreasons Maintains supply inventories and equipment necessary for the effective performance of the job communicates supply needs to the office supervisor in a timely manner Maintains a neat organized orderly environment in the reception and waiting room areas including physician business cards brochures signage etc Closes office as needed ensuring all patients accounted for and discharged.
Patient Concierge (Bilingual- English/Spanish) Urban Health Plan IncPatient Concierge (Bilingual- English/Spanish)Bronx, NYAbout Urban Health Plan: At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. Work Environment Type, Location, and Schedule: This role is based out of El Nuevo San Juan and applicants must have availability to commit to a schedule of 40 hours/week, Tuesday through Saturday 9:00 am to 6:00 pm (Saturday shift is 8am-5pm).