VNS HealthNewPer Diem Family Advocate VNS HealthPer Diem Family AdvocateBrooklyn, NY$20.98–$26.23VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
VNS HealthNewFamily Advocate-Children Mobile Crisis Team VNS HealthFamily Advocate-Children Mobile Crisis TeamLong Island City, NY$20.98–$26.23VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
CVS HealthNewSenior Analyst, Plan Sponsor Liaison CVS HealthSenior Analyst, Plan Sponsor LiaisonNew York, NY$46,988–$122,400The model is a fully integrated population health and customer service solution for large plan sponsors high-touch, high-tech member advocacy service which combines data-driven processes with the expertise of highly trained clinical and concierge member services. The Plan Sponsor Liaison collaborates with the Senior Directors, Managers and Clinical/Member advocate teams to review performance, implement improvement plans, provide customer specific training and act as the subject matter expert for all aspects of the plan.
Progressive Spine and Orthopaedics LLCNewReferral Coordinator Progressive Spine and Orthopaedics LLCReferral CoordinatorEnglewood, NJWork with Business Development Director, Marketing Team, and Referral Manager to process all outgoing referral requests including but not limited to finding patients appropriate and convenient facility locations, sending the referred to facilities the appropriate referral information, and following up with the referred to facility and the patient to ensure services are being rendered appropriately. Including but not limited to scheduling outgoing referral appointments, following up with patient to ensure compliance with care plan, communicating with referral resources regarding treatment, providing accurate medical records to appropriate parties, etc.
Richmond Valley Veterinary PracticeNewVeterinary Customer Service Representative Richmond Valley Veterinary PracticeVeterinary Customer Service RepresentativeStaten Island, NY$17–$22Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Pfizer IncSenior Manager, Pfizer Patient Services (PPS) Patient Assistance Programs (PAP) Pfizer IncSenior Manager, Pfizer Patient Services (PPS) Patient Assistance Programs (PAP)New York City, NY$124,400–$207,400 / yearCandidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Program operations: Partner with Patient Services BU Hub Lead to define and align PAP business rules and develop ways of working framework to ensure seamless hand-off processes and an optimized patient journey into PAP.
St. John's Riverside HospitalCertified Recovery Peer Advocate St. John's Riverside HospitalCertified Recovery Peer AdvocateYonkers, New YorkResponsibilities: The Certified Recovery Peer Advocate (CRPA) provides patient-centered care and support to individuals throughout the Behavioral Health Services (BHS) system to assist with entry into care, support those in recovery to stay in recovery, and to assist those who are considering leaving treatment to ensure that any needs are promptly addressed to enable them to stay in care. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.
Riverside Medical CenterCertified Recovery Peer Advocate Riverside Medical CenterCertified Recovery Peer Advocateyonkers, NYPersonalized care together with advanced technology is what it means to be Community Strong Responsibilities The Certified Recovery Peer Advocate (CRPA) provides patient-centered care and support to individuals throughout the Behavioral Health Services (BHS) system to assist with entry into care, support those in recovery to stay in recovery, and to assist those who are considering leaving treatment to ensure that any needs are promptly addressed to enable them to stay in care. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John''s Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.
Prism Vision GroupPatient Services Representative Prism Vision GroupPatient Services RepresentativeVauxhall, New Jersey$18–$29.76 / hourThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. • Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior . to services being rendered to ensure patient safety and financial reimbursement.
St. Clare's - BoontonPeer Advocate St. Clare's - BoontonPeer AdvocateBoonton Township, New Jersey$16.10–$21.72 / hourSaint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Participates as a member of the Early Intervention Services Team to provide crisis intervention, education and support services to consumers of mental health services in an effort to prevent hospitalization and unnecessary use of psychiatric screening and psychiatric emergency services.
HealthfirstEntitlement Advocate- Bilingual Spanish or Cantonese/Mandarin HealthfirstEntitlement Advocate- Bilingual Spanish or Cantonese/MandarinBronx, NY$48,600–$65,960 / yearT he Entitlement Advocate provides Healthfirst Medicare Advantage Plan(MAP), Managed Long-Term Care Plan(LTC), Dual eligible Medicare Plan and Nursing Home members and prospects with obtaining and retaining of financial entitlements for which they are eligible. Maintain contact between participant/primary support, business office, social worker, marketing specialists and enrollment specialists to keep parties updated regarding progress of MA and other entitlement applications.
Safe Horizon, Inc.Senior SVD Advocate - Brooklyn Safe Horizon, Inc.Senior SVD Advocate - BrooklynBrooklyn, NY$26.37–$28.57 / hourPart timeEnsure protection of survivor’s rights as a victim of sexual assault; Help with applying for compensation through the New York State Office of Victims Services (OVS); Coordinate community resources for victims of sexual assault, including linkages to other providers as needed; Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field; Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements; Provide emergency practical assistance for victims including transportation and food vouchers; Work collaboratively with police officers and detectives in order to effectively provide assistance to victims; Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics; Advocate with Family and Criminal Court staff for victims; Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision; Conduct community presentations; Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations; Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned. Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims; Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance; Conduct visits to a victim’s home with SVD detectives to assist victims as needed; Provide information, referrals, and practical assistance to victims experiencing sexual assault; Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency; Provide crisis intervention and supportive listening; Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation; Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors; Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care; Provide accompaniment with detectives to hospitals, interviews, court, or other sites such as the victim’s home to provide support;
Safe Horizon, Inc.Senior SVD Advocate - Queens Safe Horizon, Inc.Senior SVD Advocate - QueensForest Hills, NY$26.37–$28.57 / hourPart timeEnsure protection of survivor’s rights as a victim of sexual assault; Help with applying for compensation through the New York State Office of Victims Services (OVS); Coordinate community resources for victims of sexual assault, including linkages to other providers as needed; Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field; Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements; Provide emergency practical assistance for victims including transportation and food vouchers; Work collaboratively with police officers and detectives in order to effectively provide assistance to victims; Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics; Advocate with Family and Criminal Court staff for victims; Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision; Conduct community presentations; Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations; Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned. Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims; Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance; Conduct visits to a victim’s home with SVD detectives to assist victims as needed; Provide information, referrals, and practical assistance to victims experiencing sexual assault; Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency; Provide crisis intervention and supportive listening; Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation; Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors; Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care; Provide accompaniment with detectives to hospitals, interviews, court, or other sites such as the victim’s home to provide support;
Essen Medical AssociatesCertified Recovery Peer Advocate (CRPA) Essen Medical AssociatesCertified Recovery Peer Advocate (CRPA)Bronx, New York$45,000–$50,000 / yearThis role is central to our Article 32 program, providing non-clinical peer mentorship, building recovery capital, and facilitating community linkages that promote sustained engagement and long-term wellness. Overview: Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.
Harlem Children's ZoneYouth Advocate Harlem Children's ZoneYouth AdvocateNew York, NY$25–$30The Youth Advocate will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission aligned Youth Advocate to support the Promise Academy After School program.
Mount Sinai Health SystemPopulation Health Patient Care Liaison-MSM-FT Days Mount Sinai Health SystemPopulation Health Patient Care Liaison-MSM-FT DaysNew York, NY$30.14–$34.43 / hourWe are consistently ranked by U.S. News & World Reports Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
University Hospital, Newark NJPatient Navigator (Pharmacy) University Hospital, Newark NJPatient Navigator (Pharmacy)Newark, New Jersey$61,802–$88,273 / yearCare provided is patient centered; actively contributes to creating a friendly, welcoming, and safe environment for UH customers; communicates clearly to ensure understanding; responds to complaints and concerns by resolving issues immediately whenever possible; meets or exceeds patient/family expectations for service; acts as a role model for Service Excellence; maintains professional composure and confidence in the care setting; works effectively with team to ensure customer service scores for work area meet/exceed targets; demonstrates respect for patient rights and is committed to the uniqueness of the individual patient. Assists patients with insurance eligibility verification, prior authorizations, financial assistance programs, and medication adherence support; educates patients on the benefits of using the hospital pharmacy, addressing questions about medications, storage, and handling (including specialty medications); when needed or requested, will obtain a pharmacist to counsel patients on the use of their medications and potential side effects.
61st Street Service CorpNewPatient Financial Coordinator #Full Time 61st Street Service CorpPatient Financial Coordinator #Full TimeNew York, NY$24.76–$33.17 / hourThis position acts as a crucial member of our patient care teams to coordinate the financial aspects of the patient’s care, while working together with our other dedicated team members in creating a positive and memorable patient experience. The PFC serves as a resource to patients regarding financially related matters such that they are accessible to patients for ongoing questions regarding this aspect of their care.
University Hospital, Newark NJPatient Navigator - Cardio SVS OPS University Hospital, Newark NJPatient Navigator - Cardio SVS OPSNewark, New JerseyAs the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation. University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate’s relevant work experience, education and training, key skills, internal equity, market data, and organizational needs.
NYU Langone HealthSupervisor - Patient Access NYU Langone HealthSupervisor - Patient AccessNew York, NY$66,299.99–$82,312.42Duties and responsibilities of the Supervisor include, but are not limited to: Personnel management; Ensuring optimal customer relations; Maximizing reimbursement for NYU Langone Health; Oversees patient registrations, insurance verification, and time of service collection; Departmental training in assigned areas; Job Responsibilities: has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.
Azend PharmaPatient Liaison Azend PharmaPatient LiaisonPaterson, NJ$22–$30 / hourUtilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacy’s offerings among key stakeholders in the healthcare ecosystem. Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access.
CarePoint HealthPatient Representative CarePoint HealthPatient RepresentativeBayonne, NJWORKING CONDITIONS/HAZARDS: Exposure to communicable diseases, blood and blood products, illness, confused and/or combative patients, hazardous chemicals, stressful situations, x-rays sharp instruments and needles, and electricity. Explore our hospitals and discover care that’s high-tech, high-touch, and close to home: Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care.
Samaritan Daytop HealthPatient Care Navigator Samaritan Daytop HealthPatient Care NavigatorBronx, New YorkUses Health Information Technology (HIT) dashboards to link services and communicate among care management team, providers, members and their families/caregivers. Provides referrals, develops linkages and follows up on client services including timely documentation in all Electronic Medical Records for corresponding Health Homes.
61st Street Service CorpPatient Services Specialist I #Full Time 61st Street Service CorpPatient Services Specialist I #Full TimeNew York, NY$24.30–$30.51 / hourThe Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialists are experienced professionals that deliver an exceptional patient experience through excellent customer service, empathy, and patience.
61st Street Service CorpPatient Services Specialist II - RADIOLOGY #Full Time 61st Street Service CorpPatient Services Specialist II - RADIOLOGY #Full TimeFort Lee, NJ$27.42–$33.81 / hourThe Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.
61st Street Service CorpPatient Services Specialist II #Full Time 61st Street Service CorpPatient Services Specialist II #Full TimeNew York, NY$27.42–$33.81 / hourThe Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.
Mount Sinai Health SystemPatient Services Coordinator I-Psychiatry World Trade Center Mental Health Program Mount Sinai Health SystemPatient Services Coordinator I-Psychiatry World Trade Center Mental Health ProgramNew York, NY$17–$31.61 / hourWe are consistently ranked by U.S. News & World Reports Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
Mount Sinai Health SystemPatient Services Coordinator I-Psychiatry Mount Sinai Health SystemPatient Services Coordinator I-PsychiatryNew York, NY$17–$31.61 / hourWe are consistently ranked by U.S. News & World Reports Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
New York University School of MedicineSupervisor - Patient Access New York University School of MedicineSupervisor - Patient AccessNew York, NY$66,299.99–$82,312.42 / yearhas ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation.
Lenox Hill RadiologyPatient Liaison Lenox Hill RadiologyPatient LiaisonLynbrook, New York$17–$22 / hourThe Patient Liaison is responsible for providing direct assistance to patients, their families, staff and management, with the resolution of concerns, as well as supports the rights and responsibilities and personal interests of the patient population in general. Identifies areas of best practice, areas requiring immediate attention, and/or improvement.
Yale New Haven HealthPatient Relations Specialist Yale New Haven HealthPatient Relations SpecialistGreenwich, CTThe incumbent must be knowledgeable in and comply with regulatory provisions concerning patient rights, as casework is under scrutiny by regulatory agencies, including the Centers for Medicare and Medicaid Services (CMS), the State of Connecticut Department of Public Health, and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Represents administration, as delegated by the Board of Trustees, and responds to, researches, and resolves the complaints and grievances of patients following the guidelines for Conditions of Participation set forth by CMS.
AccentCare, Inc.Patient Services Coordinator AccentCare, Inc.Patient Services CoordinatorBrooklyn, New York$25–$28 / hourResponsibilities: As a Patient Service Coordinator, you will: Responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place.
JobotPatient Advocacy Specialist - Bilingual Spanish! JobotPatient Advocacy Specialist - Bilingual Spanish!Great Neck Plaza, NY$65,000–$65,000Full timeInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Patient Helper Program helps high cost and medically complex Medicaid beneficiaries afford the cost of employer-sponsored health insurance utilizing this added Medicaid benefit.
GTTPhlebotomist / Patient Services Representative GTTPhlebotomist / Patient Services RepresentativeNanuet, NYRequired to support multiple Patient Service Center and in-office locations as neededPosition SummaryThe Patient Services Representative II (PSR II) serves as the face of the organization to patients and plays a critical role in specimen collection and patient experience. This position is responsible for drawing high-quality blood samples, preparing specimens for testing, and ensuring a professional, safe, and compassionate environment while maintaining confidentiality and accuracy of patient information.
Priovant TherapeuticsPatient Access Liaison (Northeast) Priovant TherapeuticsPatient Access Liaison (Northeast)New York City, NY$215,000–$235,000 / yearAs a trusted resource and advocate, the PAL provides education, guidance, and support across insurance coverage, prior authorization, medical exceptions, appeals, affordability programs, and adherence to ensure patients can begin and continue therapy with confidence. The Patient Access Liaison (PAL) is a field-based, high-touch role dedicated to helping patients and healthcare provider (HCP) offices navigate the complexities of access to therapy.
GTTPhlebotomist Patient Services Representative GTTPhlebotomist Patient Services RepresentativeWest Nyack, NYThis role is responsible for drawing high-quality blood samples, preparing specimens for laboratory testing, and ensuring accuracy, confidentiality, and an exceptional patient experience in a fast-paced clinical environment. Serving millions of patients and healthcare providers worldwide, they are committed to a healthier world, inclusive care, and building value for all stakeholders.
Cobble Hill LifeCareNewPatient Liaison Cobble Hill LifeCarePatient LiaisonBrooklyn, NY$50,000–$55,000 / yearThe ideal candidate must be fluent in Yiddish and English, possess exceptional customer service and communication skills, and be comfortable managing a high volume of phone interactions with empathy and professionalism. This individual will serve as a key point of contact for patients and families, helping answer questions, address concerns, and ensure a positive overall experience.
Axsome Therapeutics IncAssociate Director, Patient Services Axsome Therapeutics IncAssociate Director, Patient ServicesNew York, NYRemote$155,000–$185,000 / yearOur industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. This role will work closely with the Director, Patient Services for developing, implementing, and overseeing all aspects of the Hubs operations, ensuring efficient and seamless patient access to therapies and support services.
Community Health Center IncPatient Services Associate - Stamford 5th St.- Full Time - Bilingual (English & Spanish) - $21.00/hr Community Health Center IncPatient Services Associate - Stamford 5th St.- Full Time - Bilingual (English & Spanish) - $21.00/hrStamford, CTPatient Experience: • Provide exceptional customer service to all patients, visitors, and callers • Oversee the safe, efficient, and comfortable atmosphere of the reception area • Greet patients and other visitors to the agency and assist them as appropriate • Review schedules daily to ensure accuracy and fill appointment opportunities • Schedule and reschedule appointments in accordance with CHC scheduling guidelines • Collect, verify, update, and document patient demographics, insurance information, and forms • Reconcile patient visits daily • Insurance: • Verify active insurance coverage and status and update information as necessary • Collect patient payments, balances, and copays • Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date • Complete end of day reporting and ensure records balance • Phones: • Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines • Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols • HIPAA: • Consistently ensure and maintain patient confidentiality • Other: • Escalate concerns to site leads/Operations Manager and offer suggestions for improvement • Supports manager in monitoring inventory of supplies for the office • Meet and exceed assigned individual and departmental goals • Other duties and projects as assigned. • Associates degree, medical office or medical assistant degree required • Bilingual skills, Spanish speaking, Required • Exceptional customer service skills • Excellent Verbal and written communication skills • Proven ability to multi-task • Problem Solving and critical thinking skills • Excellent organizational skills • Healthcare experience in Medical, Dental, or Behavioral Health preferred • Experience with Microsoft Power Point, Excel, Word, preferred.
Med-MetrixPatient Liaison Med-MetrixPatient LiaisonNyack, NY$25–$27 / hourFull timePhysical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. The Patient Liaison works onsite in a designated area assigned by the client to meet with and gather information from patients.
NYU Langone HealthPatient Relations Specialist - Brooklyn - Required Spanish NYU Langone HealthPatient Relations Specialist - Brooklyn - Required SpanishBrooklyn, NY$66,300–$75,000The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program.
Yale New Haven HealthPatient Financial Access Specialist OP Yale New Haven HealthPatient Financial Access Specialist OPStamford, CTPatient Throughput: Ensures all required information obtained from referring physicians and providers in clinical areas are provided to the third party payers to ensure reimbursement for services delivered within the outpatient setting. This individual works closely with patients , physicians and nurse professionals within the clinic setting and is responsible for accurately managing and making decisions related to sequencing of complex procedures, physician appointments, infusion/chemotherapy and other multifaceted services.
Services For The Underserved, Inc.Patient Navigator Services For The Underserved, Inc.Patient NavigatorBronx, NYThe SRO Intervention Project works with homeless and formerly homeless people with HIV/ AIDSand seeks to connect them to medical services and stabilized housing; The Care CoordinationRedesign Program (CCR) employs a navigation model and a chronic care model to advocate for,communicate with, and identify resources for the client as well as encourage and support clientsto gain and maintain independence in their healthcare to ensure improved client healthoutcomes and improved quality of life. Periodicparticipation in team meetings, case conferences, division meetings and trainings as required• Participate in Services for the Underserved Quality Assurance/ Quality Improvement activities• Reports to the Program Director in the absence of the CCR Supervisor.
NYU Langone Medical CenterSupervisor - Patient Access NYU Langone Medical CenterSupervisor - Patient AccessNew York, NY$66,299.99–$82,312.42 / yearDuties and responsibilities of the Supervisor include, but are not limited to: Personnel management; Ensuring optimal customer relations; Maximizing reimbursement for NYU Langone Health; Oversees patient registrations, insurance verification, and time of service collection; Departmental training in assigned areas; Job Responsibilities: has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation.
Pinnacle Fertility Inc.Patient Navigator Pinnacle Fertility Inc.Patient NavigatorBrooklyn, NY$24–$30 / hourPart timeGuided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide.
SodexoPatient Dining Services Manager 2 SodexoPatient Dining Services Manager 2Edison, NJMinimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is seeking an experienced Patient Dining Services Manager 2 for Food and Nutrition Services to lead daily patient services operations for our food team at HMH JFK University Medical Center located in Edison, New Jersey.
New Jersey Imaging NetworkPatient Liaison - Bilingual Spanish New Jersey Imaging NetworkPatient Liaison - Bilingual SpanishUnion, New Jersey$18–$22 / hourKeep spreadsheet of all patient feedback (Excel) in efforts to identify areas of best practice, areas requiring immediate attention and/or improvement. disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws.
Axsome TherapeuticsAssociate Director, Patient Services Axsome TherapeuticsAssociate Director, Patient ServicesNew York City, NYRemote$155,000–$185,000 / yearOur industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. This role will work closely with the Director, Patient Services for developing, implementing, and overseeing all aspects of the Hub's operations, ensuring efficient and seamless patient access to therapies and support services.
Yale New Haven HealthPatient Access Specialist ED Yale New Haven HealthPatient Access Specialist EDGreenwich, CTAssociate degree preferred.\n \nEXPERIENCE\n \nTwo (2) to three (3) years' work experience in a customer service environment preferably in any medical office environment or hospital setting with emphasis on registration and/or scheduling, third party insurance verification and financial clearance dealing with all aspects of medical insurance and eligibility requirements preferred.\n \nLICENSURE\n \nNA\n \nSPECIAL SKILLS\n \nSelf-directed, well organized and exhibiting team oriented skills with the ability and desire to educate and advocate for patients and their families. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.\n \nThe Patient Financial Access Specialist-ED is responsible for all functions and processes related to patient registration in all the YNHH Emergency Departments (ED) locations and Admitting areas.
IVYREHAB Network IncPatient Engagement Center Manager IVYREHAB Network IncPatient Engagement Center ManagerWhite Plains, NYRemoteYour responsibilities will include: • Interview, hire, and onboard new PEC Advocates • Coach and performance manage PEC Advocates to maximize productivity and quality • Develop and manage effective daily plan for overseeing PEC operations, including team member schedules and adherence to schedules • Collect and analyze PEC statistics, translate into consumable insights, and make adjustments to operations to improve performance • Monitor live and recorded interactions, provide feedback to PEC Advocates, participate in calibration sessions to ensure alignment on what constitutes a quality interaction • Support new hire and ongoing training through coaching, role play/mock calls, scheduling shadowing/nesting with experienced Advocates • Ensure IVY and PEC policies, procedures, and processes are followed • Produce routine performance reviews for each team member along with a development plan for the coming year • Provide continual evaluation of processes, procedures, and technology and suggest improvements • Understand and perform PEC Advocate duties as needed, to include handling interactions • Perform other duties as necessary to support the PEC and Ivy in meeting objectives and KPIs. The Patient Engagement Center Manager manages the daily operations of our Patient Engagement Center (PEC) by ensuring our contact center team members are delivering a world-class patient experience and our contact center processes and technologies are efficient and effective.