Mill Creek, WA20 days ago
Required Qualifications:** + High School Diploma/GED + 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word) + 1+ years of customer service or healthcare related experience **Preferred Qualifications:** + 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and balances due, and maintaining medical records + Experience taking inbound and outbound calls + Knowledge of EPIC\EMR **Soft Skills:** + Ability to work independently and maintain good judgment and accountability + Demonstrated ability to work well with health care providers + Strong organizational and time management skills + Ability to multi-task and prioritize tasks to meet all deadlines + Ability to work well under pressure in a fast-paced environment + Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. (may change due to business needs) **Location** : 15418 Main St #200, Mill Creek, WA 98012 **Primary Responsibilities:** + Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person + Obtain accurate and updated patient information, such as name, address, insurance information + Perform insurance verification on the date of service + Obtain patient signatures for required documents + Upload a valid Government issued state ID of patient and patient insurance cards + Schedule and coordinate all patient appointments as directed + Maintain an organized and clean work area, free of clutter + Prepare all documentation and records with accuracy as directed or necessary for the patient's care + Meet or exceed the performance measures established by the Practice Management Dept.