Urgent Care Medical Director in Buffalo, NY TeamHealthUrgent Care Medical Director in Buffalo, NYBuffalo, NYPart timeTo improve the experience of our physicians and advanced practice clinicians, we empower them to act on what they believe is right, free clinicians from distractions so they can focus on patient care, invest in learning and development to promote growth in the clinical field and foster an environment where continuous improvement is a shared priority. The ideal candidate will be in an urgent care setting and demonstrate proficiency in suturing, splinting, I&Ds, wound care management, minor orthopedics, reading x-rays, and the ability to work independently.
FULL TIME DIALYSIS PATIENT CARE TECHNICIAN Pure Life Renal Inc.FULL TIME DIALYSIS PATIENT CARE TECHNICIANWilliamsville, NYCertification: The PCT must be certified as a hemodialysis technician by a nationally accepted certification exam within 18 months of date of hire (PLR prefers within 12 months of hire and will help you obtain this certification). The patient care technician works under the direct supervision of the licensed professional nurse to carry out technical and patient care treatment activities.
Dialysis Patient Care Technician U.S. Renal Care, Inc.Dialysis Patient Care TechnicianWilliamsville, NYFull timeHired at USRC location recognized by state of Ohio as an approved dialysis technician training program and submit application for Ohio dialysis technician intern certificate to board no later than four (4) weeks prior to completion of the approved training program. New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician.
Patient Care Assistant Kaleida HealthPatient Care AssistantBUFFALO, NYpre>Patient Care AssistantDepartment: BGMC Nursing 13SLocation:Buffalo General Medical CenterLocation of Job: US:NY:BuffaloWork Type: Part-Time Benefit EligibleScheduled Work Hours:7p-7aShift 3 Job DescriptionThe Patient Care Assistant provides comprehensive patient care related to direct or indirect care activities and non-licensed skills performed under the supervision of a licensed professional in an acute care patient environment. Kaleida Healths mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services.
NewAdmin. Asst.- Patient Care Access Center Spectrum Health and Human ServicesAdmin. Asst.- Patient Care Access CenterOrchard Park, NY$16.50–$19 / hourAt Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. As an Administrative Assistant in our Patient Care Access Center, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health.
Patient Care Manager - Amherst, NY UnitedHealth Group IncPatient Care Manager - Amherst, NYAmherst, NYThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Coordinates and supervises an interdisciplinary team of staff to assure the continuity of high quality care to home health patients assigned to the team"s area in accordance with physician prescribed plan of care, and all applicable state and federal laws and regulations.
Patient Care Coordinator Specialty1 PartnersPatient Care CoordinatorWilliamsville, NY$20–$26 / hourE-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
Patient Care Coordinator (Full Time) TEMP- Possible To Hire Trilogy Wellness Inc.Patient Care Coordinator (Full Time) TEMP- Possible To HireAmherst, NY$18–$22 / hourWe’re seeking a friendly, organized, and detail-oriented professional to manage front desk operations and create a welcoming, efficient experience for every patient. Greet patients and manage front desk flow (in-person + phone) .
Bilingual Patient Care Specialist International Rehabilitative Sciences IncBilingual Patient Care SpecialistBuffalo, NYp>General office environment that requires frequent or continuous periods of talking, sitting, keyboard entry and repetitive motion of the hands/wrists, and good general vision and hearing. This in-office role involves working directly with customers both in person and over the phone regarding RS Medical products and services.
Supervisor Nursing Patient Care Services KMH N Catholic Health SystemSupervisor Nursing Patient Care Services KMH NKenmore, NYSummary: Supervises and coordinates the activities of hospital personnel and engages in a variety of procedures through the interpretation of hospital policy and procedures for staff personnel; participates in the investigation and preparation of reports to the improvement of patient care, safety, education development and personnel performance. Work Schedule: Days Evenings Nights with Weekend and Holiday Rotation.
PER DIEM DIALYSIS PATIENT CARE TECHNICIAN Confidential CompanyPER DIEM DIALYSIS PATIENT CARE TECHNICIANWilliamsville, NYCertification: The PCT must be certified as a hemodialysis technician by a nationally accepted certification exam within 18 months of date of hire (PLR prefers within 12 months of hire and will help you obtain this certification). The patient care technician works under the direct supervision of the licensed professional nurse to carry out technical and patient care treatment activities.
Patient Services Rep WNY Immediate Care Team Health Holdings IncPatient Services Rep WNY Immediate CareBuffalo, NYPatient Services Rep WNY Immediate Care Job in Buffalo, NY | www.teamhealthcareers.com Administrative Patient Service Representative Buffalo, NY Patient Service Representative, Buffalo, NY.
Patient Care Coordinator LUX InfusionPatient Care CoordinatorBuffalo, New YorkWhile performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.
Patient Care Technician (PCT) WellNow Urgent CarePatient Care Technician (PCT)NYRegistration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner. Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies.
Patient Care Technician DaVita IncPatient Care TechnicianHamburg, NY$18.50–$29 / hourNew York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour. DaVita is hiring a Patient Care Technician (PCT) to support patients with end-stage renal disease in an outpatient dialysis clinic.
NewPatient Care Manager - Amherst, NY UnitedHealthcare At HomePatient Care Manager - Amherst, NYBuffalo, NYCoordinates and supervises an interdisciplinary team of staff to assure the continuity of high quality care to home health patients assigned to the team's area in accordance with physician prescribed plan of care, and all applicable state and federal laws and regulations. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including ourteam members who create meaningful connections with patients, their families, each other and the communities we serve.
Patient Services Rep. - Dental COMMUNITY HEALTH CENTER OF BUFFALO, INC.Patient Services Rep. - DentalBuffalo, NY$16.76–$20.24 / hourThe PSR communicates effectively with patients, manages appointments, verifies insurance information, and maintains accurate records while upholding patient confidentiality and adhering to relevant healthcare laws and regulations. Job Summary: The Patient Services Representative (PSR) in the dental office ensures patient satisfaction by delivering excellent customer service and providing essential administrative support.
Patient Services Representative (Part-Time) UBMD Primary CarePatient Services Representative (Part-Time)Buffalo, NY$17–$19 / hourUBMD Primary Care is seeking skilled, patient‑focused Patient Services Representatives (PSRs) to join our outpatient clinic in downtown Buffalo. This role is ideal for someone who excels at communication, thrives in a fast‑paced environment, and enjoys helping patients feel supported from the moment they walk in.
Patient Services Representative AIDS Community ServicesPatient Services RepresentativeBuffalo, NYQualified Candidate will have a high school diploma or GED; must be able to communicate clearly and professionally in writing and verbally with a strong knowledge of medical terminology (preferred); attention to detail and computer efficiency required; experience with EMR (Electronic Medical Records) systems strongly preferred; excellent typing and editing/proofreading skills highly desired; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential. As part of the Essential Functions for this role, the Patient Services Representative: Serves as receptionist for the medical practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient.
Patient Services Representative - Behavioral Health AIDS Community ServicesPatient Services Representative - Behavioral HealthBuffalo, NYAs part of the Essential Functions for this role, the Patient Services Representative: Serves as receptionist for the Behavioral Health practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient. Screens visitors, telephone calls and date stamps incoming medical documentation and paperwork; Routes calls to proper designated area within the practice, and initiates patient requests; Retrieves when requested all packages, deliveries and mailings.
Patient Service Representative l OAK ORCHARD COMMUNITY HEALTH CENTER, INC.Patient Service Representative lNYThis position is responsible for scheduling future appointments both in person and via the telephone, registering new patients in the EHR, checks registration forms for completeness and accuracy, and scans registration into patient EHR. Maintain phone etiquette; answer phones, transfer calls, take accurate messages and assign appropriately, document prescription refills and assign to correct provider.
Supervisor Patient Access Kaleida HealthSupervisor Patient AccessBUFFALO, NYpre>Supervisor Patient AccessLocation: Golisano Children's Hospital Location of Job: US:NY:BuffaloWork Type: Full-TimeShift 3 Job DescriptionThe Patient Access Supervisor is responsible for the daily Supervision of the Patient Access team. Kaleida Healths mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services.
Patient Coordinator (Part Time) Schweiger Dermatology Group LLCPatient Coordinator (Part Time)NYSchweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Patient Coordinator/Medical Receptionist: Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
Patient Coordinator Aspen Dental Management IncPatient CoordinatorCheektowaga, NY$18–$21 / hourAs a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
NewPatient Access Services Representative - FT - Day Shift ECMCPatient Access Services Representative - FT - Day ShiftBuffalo, NY$22.90–$28.36 / hourMINIMUM QUALIFICATIONS: A.) Possession of a minimum of sixty (60) college credit hours* or an Associate's Degree*; or: B.) Graduation from high school or possession of a high school equivalency diploma and one (1) year of clerical experience* in: patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility or health insurance processing in a healthcare setting or third party payer setting. DISTINGUISHING FEATURES OF THE CLASS: The work involves performing a variety of clerical functions related to the registration of patients for clinical, surgical, inpatient and ancillary departments at the Erie County Medical Center Corporation (ECMCC).
Patient Information Coordinator Ultimate Staffing ServicesPatient Information CoordinatorBuffalo, New York$19–$19 / hourIf you have experience as a Medical Assistant, Patient Coordinator, Medical Biller, LNA, Unit Coordinator, Emergency Room Technician, or a similar role, this could be your next great opportunity! We're partnering with a dynamic, physician-founded medical practice in Buffalo, NY, seeking a Patient Information Coordinator to join their team onsite.
Patient Services Supervisor - Kenmore Mercy Hospital AramarkPatient Services Supervisor - Kenmore Mercy HospitalSelect, NY$24,500–$37,440 / yearPatient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Patient Registration Rep. COMMUNITY HEALTH CENTER OF BUFFALO, INC.Patient Registration Rep.Lockport, NY$16.76–$20.24 / hourp>Please be advised that this Patient Registration Representative position is under the representation of United Healthcare Workers East, Local 1199, offering a pay range of $16.76 - $20.24 per hour based on experience. Evening or weekend shifts may be necessary, with occasional lifting, pushing, pulling, and carrying objects weighing up to ten pounds.
Medical Support Assistant (Patient Registration) US Department of Health and Human ServicesMedical Support Assistant (Patient Registration)Lockport, NY$3–$4 / hourMENU Sign in My jobs Profile Resumes & documents Search preferences Notifications Sign out My jobs Profile Resumes & documents Notifications Search preferences Sign out Events Help Center Search Back to results Apply Medical Support Assistant Patient Registration Department of Health and Human Services Indian Health Service Various locations across the agency Apply Print Share Save. Job family Series 0679 Medical Support Assistance Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Moderate Risk MR Trust determination process Suitability Fitness Financial disclosure No Bargaining unit status Yes - This position may or may not be covered by a bargaining unit depending on the duty location.
Patient Access Services Representative (NY Helps) - FT - Evening Shift Erie County Medical Center CorpPatient Access Services Representative (NY Helps) - FT - Evening ShiftBuffalo, NY$22.90–$28.36 / hourGraduation from high school or possession of a high school equivalency diploma and one (1) year of clerical experience* in: patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility or health insurance processing in a healthcare setting or third party payer setting. DISTINGUISHING FEATURES OF THE CLASS: The work involves performing a variety of clerical functions related to the registration of patients for clinical, surgical, inpatient and ancillary departments at the Erie County Medical Center Corporation (ECMCC).
Patient Access Services Representative - FT - Day Shift Erie County Medical Center CorpPatient Access Services Representative - FT - Day ShiftBuffalo, NY$22.90–$28.36 / hourGraduation from high school or possession of a high school equivalency diploma and one (1) year of clerical experience* in: patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility or health insurance processing in a healthcare setting or third party payer setting. DISTINGUISHING FEATURES OF THE CLASS: The work involves performing a variety of clerical functions related to the registration of patients for clinical, surgical, inpatient and ancillary departments at the Erie County Medical Center Corporation (ECMCC).
Patient Experience Representative- Infusion Dent Neurologic InstitutePatient Experience Representative- InfusionAmherst, NYPosition Summary: Responsible for providing excellent customer service for our Infusion center by answering calls in a friendly manor and providing information to referring offices, insurance companies, and patients. Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs.
Clinical Solution Specialist - Patient Monitoring (Field: Buffalo/Rochester, NY) PhilipsClinical Solution Specialist - Patient Monitoring (Field: Buffalo/Rochester, NY)Buffalo, NY$101,000–$160,000 / yearYour role: Serving as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process - establishing and maintaining strong working relationships with key internal partners and customers to enable a successful implementation team. Managing the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions.
NewPatient Communication Representative (PCR) Kaleida HealthPatient Communication Representative (PCR)Buffalo, NY$17.37–$23.89 / hourEducation And ExperienceHigh school diploma or GED required; two-year college degree preferred 2 - 4 years' experience in a medical office, call center or customer service environment preferred . The primary purpose of this position is to manage call volume and provide support to the service lines by acting as a liaison for patients and the different medical entities through a variety of clerical and administrative tasks.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorDepew, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Patient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimeAmherst, NY$15.45–$20.15 / hourpatients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments Assist in appointment confirmations and patient outreach in partnership with Doctor availability Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) Collaborate with doctor(s) and team members to provide seamless patient experience. Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff Flexible, nimble and agile mindset with the ability to wear multiple hats Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Computer Savvy with excellent oral and written communication skills Professional attitude and ability to problem solve and respond to patient service requests.
Patient Services Representative - great hours! WorkFit MedicalPatient Services Representative - great hours!Buffalo, New YorkWorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience.
Front Desk & Patient Experience Coordinator Trilogy WellnessFront Desk & Patient Experience CoordinatorAmherst, New YorkOur company proudly operates a network comprising six outpatient physical therapy clinics, five school district contracts offering both occupational and physical therapy services, and four medically oriented gyms. Every role, from our clinicians to our front desk, plays a vital part in creating an environment where patients feel valued, heard, and encouraged on their path to recovery.
Patient Access Liaison - KRYSTEXXA - Buffalo, NY Amgen IncPatient Access Liaison - KRYSTEXXA - Buffalo, NYBuffalo, NY$158,394–$185,578 / yearIn addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. The Patient Access Liaison (PAL) is a field-based patient access and reimbursement specialist responsible for supporting patients, caregivers, healthcare providers, and sites of care in navigating insurance coverage and reimbursement pathways for Amgen therapies.
Patient Service Representative Metro Vein CentersPatient Service RepresentativeBuffalo, New Yorkpointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]">About the Role. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
Patient Access Liaison - TEPEZZA - Buffalo, NY Amgen IncPatient Access Liaison - TEPEZZA - Buffalo, NYBuffalo, NY$158,394–$185,578 / yearIn addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. The Patient Access Liaison (PAL) is a field-based patient access and reimbursement specialist responsible for supporting patients, caregivers, healthcare providers, and sites of care in navigating insurance coverage and reimbursement pathways for Amgen therapies.
NewPatient Engagement Specialist Horizon Health ServicesPatient Engagement SpecialistGetzville, NY$19.50–$21 / hourPart timeRecognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeBuffalo, New YorkThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
NewPharmacy Technician - Customer Care Specialist Onco360Pharmacy Technician - Customer Care SpecialistBuffalo, New YorkRemoteOnco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
Medical Assistant Primary Senior Care Intermountain Health IncMedical Assistant Primary Senior CareBuffalo, NY$19.87–$28.31 / hourAs a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by: Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient's visit and condition. Minimum Qualifications This position requires one of the following: Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Utah Current Basic Life Support Certification (BLS) for healthcare providers.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorDepew, NY$16–$21 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Lead Resident Care Supervisor (LPN) ElderwoodLead Resident Care Supervisor (LPN)Cheektowaga, New YorkFull timeIn order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. The Lead Resident Care Supervisor (LPN) supports and ensures the health and well-being of our residents by assisting the DON with overall staffing, staff training and development, and management of personnel in the Nursing department.
Licensed Practical Nurse - Primary Care U.S. Department of Veterans AffairsLicensed Practical Nurse - Primary CareBuffalo, NY$40,143–$69,480 / yearEmployees may be appointed at or advanced to GS-4 if they meet any of the criteria in paragraphs (a) through (c) below:(a) Six months of qualifying experience as an LPN or LVN; or(b) Graduation from an approved school (which may be waived as provided in paragraph 4 of Section C) and one year of experience that involved nursing care work in a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided a practical knowledge of human body structure and sterile techniques and procedures; or(c) Graduation from an approved school of at least 24 months duration. Knowledge and understanding of human behavior, patient motivations and reactions to situations, and ability to appropriately utilize this knowledge in working effectively with patients, family members, and other staff.(h) Establishes constructive relationships with individual patients and their families to elicit feelings and attitudes, and to promote positive relationships, communication and socialization skills.