Computer literacy required, including the use of Microsoft Word, Microsoft Excel, and other office products Excellent written and verbal communication skills Excellent customer services skills, ability to independently problem-solve, and perform basic mathematical calculations Demonstrate ability to multi-task and work independently using critical thinking skills. The Patient Access Representative is responsible for obtaining information to appropriately bill payers, verify patient insurance eligibility, confirm benefits eligibility, collect point of service payments, determine medical necessity, and gather statistical information in compliance with federal and state regulations.