Patient Services Representative # 26-15771 US Tech Solutions, Inc.Patient Services Representative # 26-15771Santa Monica, CA, CA$25–$27 / hourUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. Greet patients and assist in resolving patient concerns and escalating as appropriate.
Patient Care Coordinator (50967) Western GrowersPatient Care Coordinator (50967)Irvine, CAAbility to respond to a wide variety of member questions via telephone, e-mail and written correspondence regarding prescription drug benefits in a confidential, professional and ethical manner such as confirming Prior authorization status, verifying patient eligibility & pharmacy benefits, and placing overrides for rejected pharmacy prescription claims. Contribute to team of highly skilled and talented experts who maintain the current reporting environment and work to continually improve it by delivering operational reporting products, including critical metric reporting, performance dashboards, work-in-progress trackers and forecasting.
Assistant Director, Patient Access Services over Stanyan, Hyde, and BCH Oakland UCSF Medical CenterAssistant Director, Patient Access Services over Stanyan, Hyde, and BCH OaklandSan Francisco, CAWorking in conjunction with the admitting and referring providers, nursing, care transitions professionals and key administrative staff to include the Pre-Access Operations, Hospital and Medical Group Contracting Services, Patient Financial Services, Patient Relations, Compliance, Regulatory and Privacy teams, the Assistant Director will design and be instrumental in workflows and processes to ensure effective and optimal patient experience and patient flow. The Assistant Director, Community Hospitals Admissions and Registration, manages the Patient Access and business operations of UCSF Health Community Hospital patient access services locations and services encompassing multiple hospitals and numerous separate points of patient access and 24/7 and extended hour operations.
Patient Support Center Representative UnitedHealth Group Inc.Patient Support Center RepresentativeTorrance, CARemote$16–$29 / hourWe are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer.
Hospital Patient Access Services Manager County of VenturaHospital Patient Access Services ManagerVentura County, CA$98,275.48–$137,599.18 / yearKNOWLEDGE, SKILLS, and ABILITIES: Considerable knowledge of: model patient flow process; hospital admitting practices; revenue cycle and denial management; HIPAA regulations; front-end billing parameters issued by Medicare, Medicaid, and third-party payors; access and billing systems; third party insurers; applications and databases; application of office automation to business processes such as Microsoft Word, Excel, Power Point and Visio; the principles and techniques of budgetary preparation and analysis, fiscal management, and organization and staffing; the principles of supervision and management; marketing of services both internal and external to the County; and public relations. They will regularly audit and evaluate workflows, implement efficient front-end processes, maximize point-of-service collections, and aggressively drive down insurance eligibility denials while ensuring every patient receives a seamless, welcoming, and supportive check-in experience.
Patient Care Advisor - Remote Sun River Health IncPatient Care Advisor - RemoteCARemote$20–$23.13 / hourThis position is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. Assist with peer training for the development and support of new Call Center personnel to ensure their knowledge of the Company's appointment availability, lines of business, services provided and other significant information delivered to patients.
Area Manager, Patient Access - Northern California Hanger, Inc.Area Manager, Patient Access - Northern CaliforniaCity, CAThe Area Manager will direct multiple Patient Access Supervisors and may oversee Patient Access Coordinators across multiple clinics, ensuring they provide a positive patient experience and handle administrative tasks effectively. With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.
Patient Services Representative LucyRxPatient Services RepresentativeFresno, CaliforniaDemonstrate OMNI channel experience by effectively managing customer interactions across multiple communication platforms, including phone, email, chat, and other digital channels, ensuring a seamless and consistent service experience. Here,you’llfind a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry.
Patient Care Coordinator Argus Medical Management, LLCPatient Care CoordinatorAnaheim, CAFull timeWe are a digital health technology company recently awarded, alongside three other vendors, a $1.032 billion contract with the U.S. Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT).Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers. Key ResponsibilitiesProvide Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services to patients using multiple communication channels (phone, email, text) and digital health technologies.
Patient Access Rep I - Admitting (Per Diem, Varied) Enloe HealthPatient Access Rep I - Admitting (Per Diem, Varied)Chico, CaliforniaEDUCATION / TRAINING / EXPERIENCE: Minimum : Bachelor’s Degree or 6 months experience working in an office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing. SKILLS / KNOWLEDGE / ABILITIES: Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills.
Oncology Patient Coordinator - Infusion (Full-Time, Days) Enloe HealthOncology Patient Coordinator - Infusion (Full-Time, Days)Chico, California$21.28–$28.73 / hourThe Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to coordinate the scheduling of multiple appointment types among several cancer center departments, register and book patient appointments, and supports clinic with maintaining and monitoring infusion, lab and clinic schedules to maximize utilization and efficiency. SKILLS / KNOWLEDGE / ABILITIES: Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills.
NewClinic Patient Coordinator - Prompt Care (Full-Time, Days) Enloe HealthClinic Patient Coordinator - Prompt Care (Full-Time, Days)Chico, CaliforniaEDUCATION / TRAINING / EXPERIENCE: Minimum : - One year experience working in a medical office or clinic setting performing general clerical duties to include data entry, typing, customer relations, filing, and coordination of surgeries OR six months experience as an Enloe Clinic Registration Rep II or III in the department in which you are applying. The Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision, support coordination of scheduling procedures, support clinic with maintaining and monitoring all surgery schedules to maximize block utilization.
Patient Access Representative # 26-13086 US Tech Solutions, Inc.Patient Access Representative # 26-13086West Hollywood, CA$25–$27 / hourThe Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing and Patient Arrival & Registration. Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages).
ER Client Patient Liaison Ethos Veterinary HealthER Client Patient LiaisonSanta Barbara, CAFull timeThis non-clinical, client-facing role serves as an essential communication bridge between pet owners and the Emergency veterinary team, providing timely updates, coordinating patient flow, and delivering compassionate customer service during stressful situations. If you're a Client Service Representative, Veterinary Receptionist, Client Care Coordinator, Patient Liaison, Emergency Veterinary Client Liaison, or customer service professional looking to bring your communication and relationship-building skills to veterinary medicine, we'd love to hear from you.
Patient Access Rep I - Admitting (Per Diem, Varied) Enloe Medical CenterPatient Access Rep I - Admitting (Per Diem, Varied)Chico, CA$19.28–$26.03 / hourEDUCATION / TRAINING / EXPERIENCE: Minimum: Bachelor's Degree or 6 months experience working in an office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing. SKILLS / KNOWLEDGE / ABILITIES: Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills.
Oncology Patient Coordinator - Infusion (Full-Time, Days) Enloe Medical CenterOncology Patient Coordinator - Infusion (Full-Time, Days)Chico, CA$21.28–$28.73 / hourThe Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to coordinate the scheduling of multiple appointment types among several cancer center departments, register and book patient appointments, and supports clinic with maintaining and monitoring infusion, lab and clinic schedules to maximize utilization and efficiency. SKILLS / KNOWLEDGE / ABILITIES: Must be able to follow instructions, learn the work routines associated with patient access workflow; work quickly and accurately in a fast-paced environment; must have good customer service and time management skills.
Clinic Patient Coordinator - Prompt Care (Full-Time, Days) Enloe Medical CenterClinic Patient Coordinator - Prompt Care (Full-Time, Days)Chico, CA$22.36–$30.19 / hourEDUCATION / TRAINING / EXPERIENCE: Minimum: One year experience working in a medical office or clinic setting performing general clerical duties to include data entry, typing, customer relations, filing, and coordination of surgeries OR six months experience as an Enloe Clinic Registration Rep II or III in the department in which you are applying. The Coordinator will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision, support coordination of scheduling procedures, support clinic with maintaining and monitoring all surgery schedules to maximize block utilization.
NewSr. Software Engineer - Patient Services (Remote) Path CCM, IncSr. Software Engineer - Patient Services (Remote)CARemoteAs a Senior Software Engineer on our Patient Services team, you won't just maintain existing systems-you will architect the high-throughput, distributed platform that serves as the single source of truth for all patient data across Rula. We are currently undergoing a period of hyper-scale, and you will lead the technical strategy for one of our highest-impact initiatives: re-engineering our core backend data systems to be massively scalable, resilient, and fault-tolerant.
Front Office - Patient Services Representative (Cardiology) San Diego Cardiac Center Medical Group IncFront Office - Patient Services Representative (Cardiology)San Diego, CA$20–$24 / hourFull timeManage co-pay batch for both systems and balance the cash drawer at the end of the dayProvide each patient with the "review of systems form" for completionAnswer incoming calls and properly route them to the appropriate individual that can address their question/issue; regularly check for voicemail messages and return calls within 24 hoursDistribute incoming faxes throughout the day, as appropriateUtilize our EHR system (EPIC) to properly alert (tagging) our providers upon patient arrivalOptimize provider schedules and patient satisfaction with efficient schedulingRespond timely to email and voicemail messages and make updates to that day's schedule, as appropriateContact providers about any cancellations or last-minute appointments scheduled, as appropriateMaintain inventory patient communication/education information (i.e. registration forms, new patient packets, business cards, MD bio cards, etc.) Notify and promote the patient portal with patientsMaintain patient confidentiality to ensure compliance with HIPAA policies and proceduresServe as a back-up to Check-out PSRBe a team player: Identify how you might assist fellow team members during daily operations to ensure a smooth flow of clinic hoursAlways represent SDCC and its staff and Providers in a professional, courteous, and respectful manager on or off propertyPerform other duties as assigned or requestedCORE COMPETENCIES AND EXPECTATIONS: A successful Front Office /PSR will possess the necessary core competencies and meet the general expectations, such as:Practice patient-focused careEffective communication skills to converse clearly over the telephone and in personExceptional organizational and time management skills to manage multiple priorities while remaining professional and calmAttention to detail to maintain a high-volume level of accuracy; ability to work independently and perform functions with minimal supervision; be self-directed; flexible, and prioritizeTechnological skills, such as using word processing and spreadsheet programs to track dataInterpersonal skills to interact positively with many diverse individualsBe punctual and maintain a positive attitude and a professional appearanceMedical software and/or medical terminology and knowledge of contracted insurance plans, a plusAbility to operate a multi-line telephone systemExcellent customer service skills and working knowledge of general office dutiesWorks well in an environment with firm deadlines; results oriented; ability to work independently and as part of a teamConsistently demonstrate and promote the values of respect, honesty, and dignity for all patients and SDCC team members. Must be committed to the constant pursuit of excellence and teamworkMaintenance of current Cardiopulmonary Resuscitation (CPR) for HealthCare Workers or Basic Cardiac Life Support (BCLS) certification for HealthCare workersWORKING ENVIRONMENTPhysical demands:Approximately 75% of time during regular shift hours are devoted to walking, squatting, sitting, bending, and reachingApproximately 25% of time during regular shift hours are devoted to standingReasonable accommodations may be made to enable individuals with disabilities to perform the essential job functionsWorking conditions:Ability to function in a fast-paced/high stress healthcare office environment, which may involve dealing with a high traffic volume of people and stressful situations requiring the ability to think clearly; respond quickly; and to be able to perform multiple tasks simultaneously.
Patient Experience Manager ( Antelope Valley Hospital) Lancaster CA Compass Group USA IncPatient Experience Manager ( Antelope Valley Hospital) Lancaster CALancaster, CA$71,000–$76,000 / yearMonitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.