Medacta USANewSales Representative – Reconstructive Orthopedics Medacta USASales Representative – Reconstructive OrthopedicsFoxboro, MAMedacta pioneered the AMIS® Anterior Minimally Invasive Hip Surgery, the MyKA™ Kinematic Alignment Platform, and the NextAR™ Augmented Reality Surgical Platform, delivering precision-driven solutions across hip, knee, shoulder, and spine procedures. Medacta’s MySolutions™ technology combines advanced kinematic modeling, 3D planning, and personalized implant strategies—empowering surgeons to improve outcomes and elevate patient care worldwide.
OptumNewPatient Services Representative II OptumPatient Services Representative IIBoston, MA$20.38–$36.44 / hourScreens all incoming patient inquires (through phone, online/medical record message, or other means) to determine whether those inquiries can be appropriately handled by the Patient Service Representative or if they need to be directed to other team members . As a level II representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower level representatives.
Tufts CorporateNewPatient Service Representative I - (Full-time Weekday 2nd Shift) Tufts CorporatePatient Service Representative I - (Full-time Weekday 2nd Shift)Lowell, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
SolutionHealthNewPatient Service Representative - Rehab at Holt Ave (Wellness) - Full Time SolutionHealthPatient Service Representative - Rehab at Holt Ave (Wellness) - Full TimeManchester, NHAssumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. We offer physical, occupational and speech services across a multitude of specializations including orthopedics, neurological, pelvic floor, vestibular, geriatrics, pediatrics and oncology.
Eye Care SpecialistsPatient Service Representative / Medical Receptionist Eye Care SpecialistsPatient Service Representative / Medical ReceptionistNorwood, MAKnowledge, Skills, and Abilities: Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer's needs, and strives to exceed their expectations. Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Beth Israel Lahey HealthNewPatient Service Representative Beth Israel Lahey HealthPatient Service RepresentativeBoston, MA$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Greater Lawrence Family Health CenterPatient Service Representative (Per Diem) Greater Lawrence Family Health CenterPatient Service Representative (Per Diem)LAWRENCE, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. • Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medical assistant when patient has been registered.
BrightSpring Health ServicesPharmacy Technician / Patient Service Representative BrightSpring Health ServicesPharmacy Technician / Patient Service RepresentativeHudson, MA$28–$34 / hourThe home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital.
ZOLL LifeVestPatient Service Representative ZOLL LifeVestPatient Service RepresentativeFramingham, MAThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
Boston Children's HospitalNewPatient Experience Representative I- Dental Services Boston Children's HospitalPatient Experience Representative I- Dental ServicesBoston, MAYou will work under close supervision to provide support to the administrative operations of the Dental Services Dept and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. Administrative:Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services.
MFM HealthPatient Care Representative - Phone Center MFM HealthPatient Care Representative - Phone CenterMiddleton, MAFull timeThis position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the abilities to multitask and work as a team. Provide excellent customer service to all patients, families, and caregivers by greeting and assisting all callers in a warm and professional manner.
Boston Children's HospitalPatient Experience Representative (Float Pool) Boston Children's HospitalPatient Experience Representative (Float Pool)Boston, MAAfter successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months).
Boston Children's HospitalPatient Experience Representative I-Ambulatory (onsite, Jamaica Plain) Boston Children's HospitalPatient Experience Representative I-Ambulatory (onsite, Jamaica Plain)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).
GTTPatient Access Representative GTTPatient Access RepresentativeBoston, MAPay Rate: $25.00 per hourJob SummaryThe Patient Access Representative serves as a key point of contact for patients, providers, and clinical staff by managing a high volume of inbound calls and coordinating appointment scheduling across multiple services. This role requires strong customer service skills, attention to detail, and the ability to make independent decisions within established guidelines to ensure patients are scheduled accurately and efficiently.
Boston Children's HospitalSr. Patient Experience Representative / PER - Waltham (onsite) Boston Children's HospitalSr. Patient Experience Representative / PER - Waltham (onsite)Waltham, MA$19.83–$29.49 / hourPosition Summary The Department of Otolaryngology and Communication Enhancement at Boston Childrens Hospital is dedicated to providing comprehensive care for ear, nose, and throat (ENT) disorders including communication differences with hearing, balance, speech production, language processing, voice quality, feeding, swallowing, and more. Patient Experience Representative / PER - Waltham (onsite) 84375BR Otolaryngology and Communication Enhancement testing Apply Save Share [addthis tool="addthis_inline_share_toolbox_kuh2"].
MFM HealthPatient Care Representative - Gynecology & Women's Health MFM HealthPatient Care Representative - Gynecology & Women's HealthDanvers, MAFull timePerform the daily management of Athena Inbox with respect to patient scheduling and staff messages to members of the clinical team, efficiently escalate questions or issues to appropriate clinical resources, as appropriate. Collect necessary patient signatures on required documents ahead of their appointment, including requesting outside/non-MFM patient medical records, procedure and laboratory test results.
Boston Children's HospitalPatient Experience Representative per diem: week day overnights Boston Children's HospitalPatient Experience Representative per diem: week day overnightsBoston, MA$19.06–$27.64 / hourAs an overnight Per Diem Patient Experience representative, you will work to provide per diem support to the Cardiac ICU unit and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Boston Children's HospitalPatient Experience Representative I- Spina Bifida Center Boston Children's HospitalPatient Experience Representative I- Spina Bifida CenterBoston, MAWorks under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Boston Children's HospitalPatient Experience Representative - Ophthalmology (Waltham) Boston Children's HospitalPatient Experience Representative - Ophthalmology (Waltham)Waltham, MA$19.06–$27.64 / hourTypical Responsibilities: Advanced Patient Support: Deliver highly effective and empathetic customer service; responds to patient needs and escalated concerns, ensuring a high-quality experience and timely resolution. Workflow Accuracy & Improvement: Ensure meticulous attention to detail across operational workflows; identify risks, prevent errors, and recommend process improvements to enhance efficiency and compliance.
Boston Children's HospitalNewPatient Experience Representative I- Part time 20 hours Boston Children's HospitalPatient Experience Representative I- Part time 20 hoursBoston, MAWorks with outside hospitals for cardiac services and assist with payroll and scheduling to ensure the best possible patient experience by effectively coordinating services to patients and families. Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. .
Harbor Health Services IncPatient Access Representative Harbor Health Services IncPatient Access RepresentativeDorchester, MAThe Patient Access Representative provides excellent customer service while greeting and assisting patients, families and guests entering the Health Center by registering new and existing patients; verifying scheduled appointments, insurance information and scheduling follow up appointments. • Educates patients on payment options, including discussing health and dental insurance coverage, submits applications for Health Safety Net Presumptive Determination, completes applications for Sliding Fee Scale Discounts, and refers patients to the Certified Application Counselors.
Conifer Health SolutionsPatient Access Representative II - Metrowest Medical Center Conifer Health SolutionsPatient Access Representative II - Metrowest Medical CenterTown of Framingham, Massachusetts$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
IVYREHAB Network IncPatient Representative IVYREHAB Network IncPatient RepresentativeAttleboro, MA$18–$20 / hourResponsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Conifer Revenue Cycle SolutionsPatient Access Representative II - Dartmouth Clinics Conifer Revenue Cycle SolutionsPatient Access Representative II - Dartmouth ClinicsManchester, NHSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Conifer Revenue Cycle SolutionsPatient Access Representative II - Rotating Shift Conifer Revenue Cycle SolutionsPatient Access Representative II - Rotating ShiftManchester, NHSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
East Boston Neighborhood Health CenterPatient Access Representative East Boston Neighborhood Health CenterPatient Access RepresentativeEast Boston, Massachusetts$18–$27Demonstrates ability to register patients at a quick pace to avoid long lines forming at the front desk without comprising the quality or accuracy of the information entered in EPIC. Tracks, Collects, and enters all co-payments and other payments in the form of cash, checks, and credit card transactions according to cash collection policies and procedures; Keeps cash secured at all times.
East Boston Neighborhood Health CenterR0005798 Patient Access Representative East Boston Neighborhood Health CenterR0005798 Patient Access RepresentativeBoston, Massachusetts$18–$27Tracks, Collects, and enters all co-payments and other payments in the form of cash, checks, and credit card transactions according to cash collection policies and procedures; Keeps cash secured at all times. Demonstrates ability to register patients at a quick pace to avoid long lines forming at the front desk without comprising the quality or accuracy of the information entered in EPIC.
Boston Children's HospitalPatient Experience Representative I - Urology (Shrewsbury) Boston Children's HospitalPatient Experience Representative I - Urology (Shrewsbury)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Boston Children's HospitalPatient Experience Representative I - Multidisciplinary Serv (onsite) Boston Children's HospitalPatient Experience Representative I - Multidisciplinary Serv (onsite)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Boston Children's HospitalPatient Experience Representative II- MEHC Early Intervention (onsite) Boston Children's HospitalPatient Experience Representative II- MEHC Early Intervention (onsite)Boston, MAProvides the patient with the required forms and obtains appropriate signatures: General consent, Healthcare Proxy, Compliance documentation, Rights and Responsibilities, Generates patient labels and identification bracelets. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).
Boston Children's HospitalNewPatient Experience Representative (Monday-Friday 8:30am-5:00pm) Boston Children's HospitalPatient Experience Representative (Monday-Friday 8:30am-5:00pm)Boston, MAProvides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.
Boston Medical CenterED Patient Access Representative (Per Diem) Boston Medical CenterED Patient Access Representative (Per Diem)Boston, MACommunicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed. The Emergency Department is a Level 1 Trauma Center and serves more than 130,000 patients each year.
Boston Children's HospitalNewSr. Patient Experience Representative - Physical Therapy (Waltham) Boston Children's HospitalSr. Patient Experience Representative - Physical Therapy (Waltham)Boston, MAPER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months). Greets, screens, and directs patients, families, and visitors; monitors clinic flow to optimize the patient experience.
Boston Children's HospitalNewPatient Experience Representative - Gynecology Boston Children's HospitalPatient Experience Representative - GynecologyBoston, MAWe specialize in gynecologic care for patients from infancy to young adulthood, from addressing common concerns such as missed periods, heavy bleeding, pelvic pain, and endometriosis, to managing more complex conditions like congenital anomalies of the reproductive tract. As a Patient Experience Representative, you will provide support to the administrative operations and ensure the best possible patient experience by effectively coordinating services to patients and families.
Boston Children's HospitalNewPatient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MAAs a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. Key responsibilities:Patient Encounter Management:Providing positive and effective customer service that supports unit operations.
Boston Children's HospitalPatient Experience Representative (Hemodialysis) Boston Children's HospitalPatient Experience Representative (Hemodialysis)Boston, MAIn Hemodialysis the patient is connected to a large machine called a dialyzer that takes blood out of the body in a continuous process, cleans and filters it, and returns it to the patient's bloodstream. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months).
Boston Children's HospitalNewPatient Experience Representative - Immunology Boston Children's HospitalPatient Experience Representative - ImmunologyBoston, MAAs a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. Administrative:Recording and forwarding messages, triaging calls for urgent information or services, initiating call for emergency services.
MFM HealthNewLead Patient Care Representative MFM HealthLead Patient Care RepresentativeDanvers, MAFull timeThe Lead Patient Care Representative will work closely with the PCR Supervisor to support staff development, monitor departmental performance, assist with training and onboarding, and provide coverage across departments as needed. MFM Health is seeking an experienced and motivated Lead Patient Care Representative to provide leadership and daily operational support to our Patient Care Representative (PCR) team.
Boston Children's HospitalOn Call Patient Experience Representative - Primary Care Boston Children's HospitalOn Call Patient Experience Representative - Primary CareBoston, MAOur dedicated staff of medical providers, nurses, social workers, dietitians, and child life specialists provides well-child care, including routine immunizations, health education, and care for acute illnesses. As a Patient Experience Representative, you will work to provide support to the administrative operations of primary care and work to ensure the best possible patient experience.
Boston Children's HospitalPatient Experience Representative (20 hours Monday-Friday 4pm-8pm) Boston Children's HospitalPatient Experience Representative (20 hours Monday-Friday 4pm-8pm)Boston, MAProvides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.
Boston Medical CenterAmbulatory Services Representative (Customer Service) & SIGN ON BONUS Boston Medical CenterAmbulatory Services Representative (Customer Service) & SIGN ON BONUSBoston, MAThe incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
Boston Children's HospitalNewPatient Experience Representative I - ED/OR (Waltham, onsite) Boston Children's HospitalPatient Experience Representative I - ED/OR (Waltham, onsite)Boston, MAProvides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.
Boston Medical CenterPatient Access Representative (Per diem)(Roslindale Med Ctr) Boston Medical CenterPatient Access Representative (Per diem)(Roslindale Med Ctr)Boston, MADemonstrates highly developed interpersonal skills in order to relate to patients of all ages, staff members, physicians, and visitors, negotiate effective working relationships, and develop positive resolutions to conflict. Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, or other relevant training sessions, as directed by manager.
Fenway HealthDental Patient Services Coordinator - Per Diem Fenway HealthDental Patient Services Coordinator - Per DiemBoston, MAUnder the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling, managing patient flow, collection of daily cash, and opening and closing the receptionist station daily. At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position response to inquiries.
Merrimack HealthPatient Access Representative Merrimack HealthPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family.
Lawrence General HospitalNewPatient Access Representative Lawrence General HospitalPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Required: High School diploma Computer and typing experience Customer service skills Preferred: Prior experience working directly with the public in a healthcare patient access environment.
NeighborHealth CorporationPatient Access Representative NeighborHealth CorporationPatient Access RepresentativeEast Boston, MAFull timeCollects, tracks and data enters all co-payments and other payments in the form of cash, checks, and credit card transactions following cash collection policy and procedures and promptly reporting any related issues. As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Boston Children's HospitalPatient Experience Representative- Autism Spectrum Center Boston Children's HospitalPatient Experience Representative- Autism Spectrum CenterBoston, MAYou will work to provide support to the administrative operations of the Autism Spectrum Center and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team.