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The Payroll Specialist must have experience working with pre- and post-payroll reports, including timecard exception reports, payroll registers, and labor distribution reports, and be able to resolve complex payroll issues efficiently. Duties and Responsibilities:In conjunction with the Benefit Leave and Payroll Manager, the incumbent will be responsible for the following: Payroll Processing & Data Management• Enter, maintain, and process payroll information including wages, salaries, bonuses, time worked, paid leave, deductions, and employee changes.•

Qualifications:The ideal candidate will have a high school diploma or equivalent (Associate's degree in a related field preferred) and a minimum of three years of payroll processing experience with increasing responsibility. The candidate should possess strong knowledge of payroll processes, including data entry, pay calculations, tax withholdings, benefits administration, wage and hour laws, and geographic tax regulations. Experience working with third-party payroll vendors and HRIS systems is preferred. Proficiency in Microsoft Office Suite and the ability to quickly learn payroll systems is required. The candidate must demonstrate excellent organizational skills, attention to detail, strong communication abilities, and the capacity to generate reports and analyze payroll data effectively. Position Summary:The Payroll Specialist is responsible for collecting, verifying, and processing payroll data to ensure accurate and timely payroll operations. This role includes resolving timekeeping discrepancies, maintaining payroll records, and collaborating closely with Human Resources to ensure all employee changes are accurately reflected prior to payroll processing. The Payroll Specialist must have experience working with pre- and post-payroll reports, including timecard exception reports, payroll registers, and labor distribution reports, and be able to resolve complex payroll issues efficiently. Physical Requirements:This position primarily operates in an office environment and requires prolonged periods of sitting, working on a computer, and communicating via phone or email. Occasional lifting of office materials up to 25 pounds may be required. Duties and Responsibilities:In conjunction with the Benefit Leave and Payroll Manager, the incumbent will be responsible for the following:<ol style="padding:0px;list-style-type:decimal"><li style="padding:0px;font-size:12pt;font-family:'times new roman' , , serif;vertical-align:baseline">Payroll Processing & Data Management• Enter, maintain, and process payroll information including wages, salaries, bonuses, time worked, paid leave, deductions, and employee changes.• Ensure accurate processing of payroll deductions including taxes, benefits, and other withholdings.• Audit and reconcile timecards, resolving discrepancies prior to payroll processing.• Maintain and audit payroll master files and transactions for accuracy and compliance. </li></ol><ol style="padding:0px;list-style-type:decimal"><li style="padding:0px;font-size:12pt;font-family:'times new roman' , , serif;vertical-align:baseline">Employee Support & HR Collaboration• Respond to employee inquiries regarding payroll and HR-related matters.• Assist new hires with HRIS onboarding and payroll applications.• Collaborate with Human Resources to ensure employee changes (new hires, separations, updates) are accurately processed. </li></ol><ol style="padding:0px;list-style-type:decimal"><li style="padding:0px;font-size:12pt;font-family:'times new roman' , , serif;vertical-align:baseline">Reconciliation & Reporting• Reconcile payroll to the general ledger and monthly bank statements.• Prepare and review payroll reports such as payroll registers, statistical summaries, and labor distribution reports.• Reconcile benefit invoices and assist in funding payroll-related deductions. </li></ol><ol style="padding:0px;list-style-type:decimal"><li style="padding:0px;font-size:12pt;font-family:'times new roman' , , serif;vertical-align:baseline">Compliance & Tax Processing• Record and process federal and state payroll tax deposits.• Ensure compliance with payroll laws, regulations, and organizational policies.• Process garnishments, status changes, and other payroll-related documentation. </li></ol><ol style="padding:0px;list-style-type:decimal"><li style="padding:0px;font-size:12pt;font-family:'times new roman' , , serif;vertical-align:baseline">Issue Resolution & Analysis• Research and resolve complex payroll and timekeeping issues.• Gather and analyze data to identify and address discrepancies or problems.• Prepare audit reports and escalate issues such as overpayments and recoveries. </li></ol><ol style="padding:0px;list-style-type:decimal"><li style="padding:0px;font-size:12pt;font-family:'times new roman' , , serif;vertical-align:baseline">Administrative & Operational Support• Issue or reissue physical or replacement checks or direct deposits as needed.• Update spreadsheets and maintainaccurate payroll records.• Support the Benefit Leave and Payroll Manager with additionalduties as assigned. </li></ol> Other Duties:• Work independently and collaboratively with internal teams.• Maintain confidentiality of sensitive employee and payroll information.• Adhere to all organizational policies and procedures.• Perform other duties as assigned. The above statements are intended to describe the general nature and level of work performed by an employee assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this position. Regional Food Bank is committed to providing a workplace free from discrimination or harassment. We expect every member of the Food Bank to do their part to cultivate and maintain and environment where everyone has the opportunity to feel included and is afforded the response and dignity they deserve. The Regional Foos Bank complies with federal, state, and locale equal employment opportunities laws. Decisions related to hiring compensating, training evaluation performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Regional Food Bank of Northeastern NY

Payroll Specialist

Administrative Skills

Billing

Communication Skills

Compensation and Benefits

Data Analysis

Data Collection

Data Entry

Data Management

Data Processing

Detail Oriented

Documentation

File Audits

Funding

General Ledger Accounting

HRIS/HRMS

High School Diploma

Human Resources

Maintain Compliance

Microsoft Office

Onboarding

Operational Support

Organizational Skills

Payroll Administration

Payroll Management

Payroll Software/Services

Payroll Tax

Physical Demands

Problem Solving Skills

Reconciliation

Record Keeping

Regulations

Regulatory Compliance

Reporting Skills

Spreadsheets

State Tax

Tax Regulations

Time Management

Talent Acquisition

Our cutting-edge Human Capital Management (HCM) software supports businesses across the employee lifecycle, from recruitment and onboarding to performance management and payroll. In this in-office role, you will be responsible for supporting clients as they navigate our HCM software, helping them resolve issues, and ensuring they are getting the most out of our platform.

Description About Us We are passionate about helping organizations manage their most important asset, their people. Our cutting-edge Human Capital Management (HCM) software supports businesses across the employee lifecycle, from recruitment and onboarding to performance management and payroll. As we continue to grow, we're looking for a dynamic individual with deep expertise in providing world class customer service experiences. About the Role We're seeking a Customer Service Representative who combines excellent service skills with payroll knowledge and the ambition to grow professionally. In this in-office role, you will be responsible for supporting clients as they navigate our HCM software, helping them resolve issues, and ensuring they are getting the most out of our platform. After a full training period, you will take ownership of a set group of clients and be their primary point of contact. This role is ideal for someone who is solution-oriented, analytical, and eager to build long term relationships with clients and within our team. Key Responsibilities <ul><li>Serve as the dedicated point of contact for a portfolio of clients using our payroll, timekeeping, and HR software </li><li>Respond to client inquiries via phone and email in a timely, professional manner </li><li>Troubleshoot system issues and guide clients through processes within the platform </li><li>Educate and train clients on system functionality and best practices </li><li>Collaborate with internal teams to resolve complex issues and improve service delivery </li><li>Participating in process improvement initiatives and internal projects over time </li><li>Stay current on software updates and industry regulations impacting payroll and HR </li></ul>What We're Looking For<ul><li>Minimum 2 years of experience in payroll and/or client-facing customer service </li><li>Strong written and verbal communication skills with a professional presence </li><li>Analytical and detail-oriented with a focus on providing solutions, not just answers </li><li>Motivated to grow within the company and take on increasing responsibility </li><li>Ability to multitask and manage time effectively in a fast-paced environment </li><li>Familiarity with payroll, payroll systems or HCM software a plus </li></ul>Job Type: Full-time Benefits: <ul><li>401(k) </li><li>401(k) matching </li><li>Dental insurance </li><li>Health insurance </li><li>Paid time off </li><li>Vision insurance </li></ul>Schedule: <ul><li>Day shift </li></ul>Ability to Commute: <ul><li>Chester, NY 10918 (Required) </li></ul> Work Location: In person

Excelforce

Payroll Customer Support Representative

Analysis Skills

Best Practices

Business Support

Customer Relations

Customer Support/Service

Customer Training

High Tech Industry

Human Resources Software

Identify Issues

Multitasking

Performance Management

Presentation/Verbal Skills

Process Improvement

Service Delivery

Software Administration

Talent Management

Writing Skills

Hire Recruits

As we continue to grow, we're looking for a dynamic individual with deep expertise in UKG Ready and multi-state payroll and time tracking to help us demonstrate the value of our platform and ensure client success through effective training. Our cutting-edge Human Capital Management (HCM) software supports businesses across the employee lifecycle, from recruitment and onboarding to performance management and payroll.

Description Software Demo & Client Training Specialist (UKG Ready Expertise Required) Location: Remote About Us: We are passionate about helping organizations manage their most important asset-their people. Our cutting-edge Human Capital Management (HCM) software supports businesses across the employee lifecycle, from recruitment and onboarding to performance management and payroll. As we continue to grow, we're looking for a dynamic individual with deep expertise in UKG Ready and multi-state payroll and time tracking to help us demonstrate the value of our platform and ensure client success through effective training. Job Summary: We are seeking a dynamic, client-focused, and strategically minded Software Demo & Client Training Specialist to join our team. Extensive experience with UKG Ready is a core requirement for this role. You must also bring a strong understanding of multi-state payroll and time tracking workflows, as these will be central to the demos, onboarding, and support you provide. In this role, you will showcase our HCM software solutions to prospective clients and ensure customers are set up for long-term success through comprehensive onboarding and training. You will act as a product expert who can communicate complex concepts clearly, and you will be instrumental in helping clients unlock the full value of our platform. Key Responsibilities Product Demonstrations: <ul><li>Deliver live, tailored product demos (focused on UKG Ready) to prospective clients. </li><li>Clearly articulate product capabilities in payroll and time modules, including multi-state compliance, scheduling, and accruals. </li><li>Address functional and technical questions with authority and accuracy. </li></ul>Client Training:<ul><li>Design and conduct training sessions, particularly on UKG Ready's payroll, time, and attendance modules. </li><li>Facilitate onboarding for new clients and provide ongoing education through webinars and one-on-one support. </li><li>Offer expert guidance on multi-state payroll compliance, setup, and usage. </li></ul>Content Development:<ul><li>Collaborate across teams to create updated training materials aligned with UKG Ready's evolving features. </li></ul>Client Support & Feedback:<ul><li>Analyze client needs, especially around payroll/time tracking, and help them align system usage to compliance and business goals. </li><li>Provide strategic recommendations and help optimize their use of UKG Ready. </li></ul>Requirements<ul><li>UKG Ready experience is required. You must have hands-on expertise configuring, training, and supporting clients within the UKG Ready platform. </li><li>Experience with multi-state payroll and time tracking is mandatory. Deep understanding of compliance, pay rules, and scheduling is critical. </li><li>2-4 years of experience in software training, client onboarding, or solution consulting, preferably in SaaS or HCM. </li><li>Strong understanding of core HR, payroll, and compliance processes. </li><li>Assess prospective clients' unique business needs and tailor software demonstrations to effectively highlight relevant features and maximize impact. </li><li>Exceptional presentation, communication, and interpersonal skills. </li><li>Comfortable delivering live product demos and Q&A sessions. </li><li>Able to explain technical functionality in a way that drives business value. </li><li>Familiar with remote training tools (Zoom, MS Teams) and learning management systems (LMS). </li><li>Highly organized, detail-oriented, and capable of managing multiple training engagements. </li><li>Ability to create multimedia and self-guided learning content. </li></ul>What We Offer<ul><li>401(k) + matching </li><li>Dental and health insurance </li><li>Flexible spending account </li><li>Aflac coverage </li><li>Paid time off </li></ul>

Payroll Jobs in Maplewood, NY

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Payroll Jobs in Maplewood, NY

Payroll Specialist Regional Food Bank of Northeastern NY

Payroll Customer Support Representative Excelforce

Software Demo & Client Training Specialist Excelforce

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