Springfield, MA10 days ago
The Pediatric Clinical Care Manager works collaboratively with a multidisciplinary team, including internal staff, pediatric providers, clinical vendor partners (behavioral health, pharmacy, etc.), schools, early intervention programs, and community and state agencies, to enhance member and caregiver engagement, promote treatment adherence, and address holistic needs from a medical, developmental, psychosocial, and socioeconomic perspective. This includes supporting access to benefits, school-based services, family support systems, and community resources, with the goal of promoting appropriate utilization of services, preventing avoidable emergency department visits and inpatient admissions related to conditions such as asthma, reducing readmissions, and encouraging adherence to outpatient, preventive, developmental, and specialty care.