Newark, New Jersey10 days ago
Service provided is patient centered: Actively contributes to creating a friendly, welcoming and safe environment for UH customers; communicates clearly to ensure understanding; responds to complaints and concerns by resolving issues immediately whenever possible; organizes work process to accommodate customer needs, including internal customers and co-workers; meets or exceeds customer expectations for service; acts as a role model for Service Excellence; maintains professional composure in the workplace; works effectively with team to ensure customer service scores for work area meet/exceed targets; demonstrates respect for patient rights. Maintains Pharmacy Charge Description Master and Pharmacy Information Systems’ formularies; assures compliance with applicable regulatory, security and billing requirements; assures the integrity of the clinical content of the database is not compromised and is current and accurate; monitors compliance and software maintenance of the 340B federal drug pricing program, ensuring compliance with data integrity, mapping, auditing, validation, and all other aspects of the 340B program.