In addition, these practices require a higher level of customer-facing skills including verbal and written communications, problem solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and/or complex test orders. The workforce spans laboratory scientists, logistics professionals, technologists, patient services representatives, phlebotomists, and business professionals who contribute to healthcare outcomes across a broad network of patient service centers, mobile units, and partner facilities.