Service Desk Technician American Operations CorporationService Desk TechnicianHanscom Air Force Base, MA$64,000The position handles ticket management, hardware and software troubleshooting, customer support, voice/VoIP/SIP issues, software installation and licensing, endpoint configuration, security fixes, and related IT project support while meeting established service desk metrics. Support classified NSA Type-1 encryption operations, including COMSEC key installation/coordination processes, device configuration, and troubleshooting as applicable.
FT Senior Sales Associate Store 8609 Music & ArtsFT Senior Sales Associate Store 8609Westborough, MA$16–$17 / hourFull timeWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
FT Senior Sales Associate Store - 8607 Music & ArtsFT Senior Sales Associate Store - 8607Newton Centre, MAFull timeWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
PT Senior Sales Associate Store 8609 Music & ArtsPT Senior Sales Associate Store 8609Westborough, MAPart timeBased in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States.
NewCustomer Service Coordinator The Fountain Group LLCCustomer Service CoordinatorTewksbury, MA$22–$24 / hourMaintain and update dealer/customer profiles and confirm that the PeopleSoft notes, payment terms, carrier, and freight terms match the profile. • Ability to handle high work volume (phone, case and order entry volume) in a fast-pace environment and stay calm in face of adversity.
NewCustomer Service Coordinator II Integrated Resources, IncCustomer Service Coordinator IITewksbury, MAJob Summary: In this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client’s Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Sales Call Center Representative Goldfish Swim School MilfordSales Call Center RepresentativeMilford, MAPart timeWe love our employees and reward hard work with shout out awards, gift cards and fun social events! Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required and will be provided during training.
Member Service Advisor - Contact Center (M-F 10am-3pm) Navigant Credit UnionMember Service Advisor - Contact Center (M-F 10am-3pm)Lincoln, RIPart timeOur mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues.
NewMember Service Advisor - Contact Center Navigant Credit UnionMember Service Advisor - Contact CenterLincoln, RIFull timeOur mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues.
NewQuality Assurance Specialist Berkshire BankQuality Assurance SpecialistMedford, MA$21.55–$36.63 / hourMaintains professional and technical knowledge by tracking emerging trends in Call Center operations management; attending educational workshops; reviewing professional publications;benchmarking state-of-the-art practices; participating in special projects and support teams. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Customer Service Representative | Sales & Commission Two Men And A Truck International LLCCustomer Service Representative | Sales & CommissionWilmington, MAYoull answer inbound calls, provide moving estimates, recommend services, and help customers through one of lifes biggest transitions. If youre motivated by goals and love creating a great customer experience, youll have the opportunity to build a rewarding career while earning excellent commission.
Director, Customer Service, Dentaquest Sun Life FinancialDirector, Customer Service, DentaquestWellesley, MA$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceWellesley Hills, MA$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Clinic Director (Sovner Center) BridgewellClinic Director (Sovner Center)Danvers, MAFull timeGenerous paid time off includes your birthday (that's right, we even give you your birthday off!)A collaborative work environment that values new insight and personal contributionsWith over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development. Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives.
Call Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
NewLicensed Customer Service Representative Allstate Insurance CompanyLicensed Customer Service RepresentativeMA$19.76–$30.33 / hourCall Center, Call Center Operations, Consumer Protection, Customer Data Management, Customer Inquiries, Customer Insights, Customer Service, De-Escalation, Inbound Calls, Multitasking, Phone Management, Prioritization, Relationship Building, Stakeholder Relationship Management, Task Management, Time Management. Provides support for customers by handling inquiries via calls/emails/chats, and demonstrates knowledge, understanding and experience to handle volume of internal and or external customer inquiries may include escalations.
Customer Service Associate Performance Food Group CoCustomer Service AssociateTaunton, MA$20–$24 / hourMassachusetts, Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies.
Field Sales Representative - Boston, MA Metro StronghouseField Sales Representative - Boston, MA MetroBoston, MassachusettsWe offer solid lead flow and diversified lead sources (paid, retail referrals, event marketing, canvassing, organic web leads, call center, etc). Conduct in-home consultations with homeowners to understand their goals and recommend appropriate exterior remodeling solutions.
Field Sales Representative Water Restoration Roto-Rooter Group IncField Sales Representative Water RestorationStoughton, MA$80,000–$120,000 / yearWater Restoration Sales Responsibilities: The primary function of this role is to identify and sell opportunities to mitigate property damage caused by water to the residential and commercial market. Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certification in Water Damage Restoration.
Field Sales Representative Excavation Roto-Rooter Group IncField Sales Representative ExcavationMarlborough, MA$80,000–$120,000 / yearThe Sales Representative will conduct camera assessments of sewer lines to determine if there is root interruption or breakage in the sewer line resulting in the need for repair or replacement. Leverage our established pricing matrix and/or insurance guidelines to provide competitive quotes for repair/replacement options/solutions and effectively close sales.